VMware Workspace ONE Reviews

We have multiple use cases for VMware Workspace ONE. The main use case for VMware Workspace ONE is offline domain drawing. 

We don't have any limits for Windows 10 Enterprise, because if you want to go for the endpoint management, it's a need to have Enterprise Edition for Windows 10 devices.

You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE.

VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions.

We don't have the availability of sharing with other platforms, such as social platforms, or YouTube. We don't find those learning materials. It is very difficult to learn. 

I have used VMware Workspace ONE within 12 months.

VMware Workspace ONE is stable.

The scalability of VMware Workspace ONE is good. If we want to scale we only need to purchase more licenses.

We have approximately 50,000 users using this solution.

I rate the support from VMware Workspace ONE a four out of five.

Positive

I have used other solutions, such as Microsoft Intune. I have found VMware Workspace One better than Microsoft Intune.

VMware Workspace ONE is not straightforward, but we had tested for the on-premise setup. It worked very well and we also tried the SaaS solution. We have tried both solutions. It took us five months to do.

Even though we were not aware of a lot of things and there were dependencies that were the challenge. We had to address all of them. If we want to test it now, it would be two months maximum, we can test it and onboard it.

We did the deployment with the help of the VMware team.

VMware Workspace ONE licensing price is good with their supportability. The price of VMware Workspace ONE is reasonable. We are using an enterprise license.

I rate VMware Workspace ONE a nine out of ten.

We deploy Workspace ONE for our customers for Windows, Mac, and modern desktop Windows 10 management. It also provides MDM capability and application push for their mobile devices. That's the use case we are focusing on — application push and patch management. That's the modern management we are doing right now.

Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution.

Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at.

We have been using VMware Workspace ONE for ourselves as well as for our customers for nearly five years.

WorkspaceONE's stability is excellent. I haven't seen any issues in the last four years— no major disasters.

We are managing around 30,000 endpoints and devices, so it's a highly scalable solution. We're recommending our customers renew the solution. We might grow 5 to 10 percent in the next year.

VMware tech support is professional. There are delays sometimes, but it's good overall.

A long time ago, I was using Blackberry. 

Workspace ONE is relatively easy to install. A few things are complicated from a high availability perspective. Otherwise, it's straightforward. Total deployment took one week. One person can deploy and manage the solution.  

I rate Workspace ONE nine out of 10. Users are working from home all over the world, so companies need to consider things from a security perspective and the segregation of personal use from office work.

We use this solution for mobile device management. At the moment, we are focused on managing iPhones.

The most valuable feature is the security policies.

Part of the SaaS environment is the VMware identity provider, which we use to provide single sign-on for mobile phones and apps.

The SaaS environment is not very responsive at times, so the performance can be improved in that regard.

The initial setup could be easier to do.

This is a very stable product. We haven't had any problems with it, including after any updates that were made.

The scalability is very nice. As a cloud-based solution, there is no problem with this. We have approximately 2,600 users and we plan to increase our usage in the future.

The technical support from VMware is normally perfect, although sometimes, it is not fast enough. Typically, we receive answers in adequate time so overall, it is okay.

We started with VMware Workspace ONE and did not use another product beforehand.

The initial setup is not very easy.

For the deployment, two people were required. Only one person is needed to maintain it.

We needed a partner to assist us with deployment.

Our intention was to improve the security of our mobile devices. ROI is not really quantifiable.

There is a licensing fee for the users, and we pay a low amount for our support costs. We hire a consultancy for support but it is not very expensive.

We evaluated Microsoft Intune and a third product. Ultimately, we decided to implement VMware Workspace ONE.

My advice for anybody who is implementing this product is to look deeply at the technical details, right at the beginning. Doing so is necessary and makes it easier to start the project, as well as for integration.

I would rate this solution an eight out of ten.

We make use of DM Solutions and do so strictly for users, moving devices and laptops.

As we have been manually provisioning everything for end-users, the solution gives us more control over what is necessary on the end-user side and allows us to regularly provide them with updates from a single place.

The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal.

No areas for room for improvement come to mind. The VM is pretty good and I can't think of any areas that are lacking. I was just comparing VMware Workspace ONE to other solutions and I can say we are pretty happy with it for the moment. For the time being, I cannot think of any features that should be improved.

I have been using VMware Workspace ONE for three years.

The solution is very stable. 

There are no issues with scalability. We can do so at any time. 

The initial setup was okay. It's straightforward.

As it has been two years, I cannot recall the implementation strategy. I do recall that it was straightforward and took us a couple of days.

We made use of a managed service provider, utilizing a system integrator who worked with us. It was helpful and we had a good experience. Our needs were understood and the deployment went very smoothly.

For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable. Only next year can we evaluate the price. 

There are 250 users in our organization who make use of the solution.

I rate VMware Workspace ONE as a nine out of ten.

We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot.

It was an excellent product. It was very good for recovering lost files and folders for customers.

It was easy to use. I don't really remember it very well. I used it for a short time frame, but it was fairly easy to use. It was fairly streamlined and worked well to some extent for backup.

There could be ease of integration within the environment. I didn't have any issues when using it, but the integration part was a bit difficult for the other team. 

I used it in my previous position for about a year and a half. I believe it was the latest version.

I'd rate it an eight out of ten in terms of stability.

It's scalable. There were probably over a thousand machines.

I have not used their support.

We didn't use any other solution.

I didn't set it up. It was set up by a different team for the customer. I was only responsible for managing the backup and recovering the files. Its implementation took about six months period. 

In terms of maintenance, it was just myself. There wasn't much maintenance to do apart from getting the latest version and ensuring it was applied to all machines. 

It was definitely worth the money. It was an excellent product.

There was a commercial team that dealt with that. My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee.

I'd recommend it. I'd rate it an eight out of ten.

Our primary use case is for end-user devices, such as emails and internally developed applications.

The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems.

VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there.

I have been using VMware Workspace ONE for approximately seven years.

VMware Workspace ONE is stable.

The solution is scalable.

Sometimes the first line support is a bit troublesome. It's not until you talk to a real engineer do you receive the answers to the issues you might be faced with. We had the same issue with Microsoft support.

The price of VMware Workspace ONE is reasonable.

I have evaluated Microsoft Cloud and Office 365.

Right now we don't see there's an MDM solution out there that's better than VMware Workspace ONE. It makes sense that companies are leaning more and more towards the Microsoft Cloud and Office 365, and they do offer Intune as well. That makes sense in that context, but if you look at the benefits of the MDM solutions versus each other, from what we've done in our research and analysis, VMware is still the best tool on the market.

We have a couple of issues that we have seen every now and then, but it's always the same issues and it's not something that's related to VMware. It's typically from our own underlying infrastructure components that are not really reliable.

I rate VMware Workspace ONE a nine out of ten.

I use Workspace ONE for my work with Homeland Security, but we're getting rid of it. VMware is the current mobile user platform for Homeland Security, specifically weapons of mass destruction. I've been consulting with them for the last four years, and I moved over to weapons of mass destruction four months ago. 

They're switching from VMware to Intune, and I was concerned with the due diligence. They've made a decision. and I'm helping them make that transition so that they can properly integrate the state and local devices for detecting chemical, biological, and nuclear attacks.

I just know some people at VMware at the senior level, and I talk to them when necessary. Homeland Security wasn't using the product how they should and they didn't reach out to VMware to identify the holes in the processes or inadequacies of the application that could've been addressed. 

The people in the weapons of mass destruction division didn't have the technical competencies to understand the software solutions, so they brought in a consulting company called Mobile Mentor, which is an Intune reseller. I told them that wasn't a reason to switch. 

VMware Workspace ONE is like any other product. You need to work with the vendor's software engineers to get the features you need to support your infrastructure. They can provide the technical modifications to the software you need to support your environment. 

For example, the Department of Defense has a peculiar IT infrastructure in terms of how they use SonicWall for mobile devices. If someone's using an Apple iPhone or an Android device, how do you partition it to support the mission? Public sector workers need to use a government cell because of the sensitive business they conduct on those devices. Mobile devices also include laptops and cell phones, creating more complexity. 

The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product. 

I rate VMware Workspace ONE eight out of 10. 

We have many use cases in our customer's environment and use this solution to manage applications on devices. We have clients with Android devices, Apple devices with macOS, and Rugged devices with Windows CE.

The location and remote management services are the most valuable.

The location service could improve and more integration with other devices, such as Android enterprise and Apple devices.

We are having some issues with JavaScript or XML, and there is not any information provided for resolving it.

I have been using this solution for approximately four years.

The stability is good. However, there is some downtime.

The solution scalability is very good.

We have clients mostly in medium to large-scale enterprises. In some of our large customers, they have approximately 1,300 devices using the soltuion.

We have not had good experiences with technical support. We have many tickets remaining that are unresolved. The agents could improve by having better knowledge and faster response time.

There could be more troubleshooting information provided because sometimes we do not know how to resolve a problem or issue.

The on-premises version of the solution installation is complex.

We do the implementation of the solution and the time depends on the client's environment. It could take up to two weeks to implement but it depends a lot on the client's infrastructure.

We have a team of two engineers that do the implementation and maintenance of the solution.

Our clients have evaluated Soti. Mainly to resolve issues and problems with some devices that are using JavaScript environments.

I rate VMware Workspace ONE a nine out of ten.