VMware Service Manager [EOL] pros and cons

Name: VMware Service Manager [EOL]
Brand: Broadcom
Rating: 3.6 (5 reviews)

Vendor: Broadcom

3.6 out of 5

5 reviews
80% willing to recommend

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VMware Service Manager [EOL] Pros review quotes

Kenny LY

Head Of Information Technology at ALAINE FORWARDING

Oct 20, 2020

All of the features are very suitable for us. It is also a stable solution.

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Mizanur-Rahman

System Administrator at a financial services firm with 1,001-5,000 employees

Jul 19, 2020

We have installed a physical server for failover; we need to configure cluster on everything, but with VMware, we do not need to cluster because we automatically get seven physical nodes failover and if one fails we have no issues.

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it_user853359

Global manager at Faurecia

Apr 10, 2018

It provides us with improved maintenance cycles.

Find out what your peers are saying about Broadcom, ServiceNow, BMC and others in IT Asset Management. Updated: May 2026.

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it_user273036

Principal Consultant at a tech services company with 501-1,000 employees

Jul 21, 2015

The Service Desk module and the Workflow module, which is extremely powerful.

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it_user3264

IT Administrator at a media company with 51-200 employees

Dec 22, 2012

Simplicity and flexibility are its major plus points making it a leading industry solution for deploying cloud environments.

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VMware Service Manager [EOL] Cons review quotes

Kenny LY

Head Of Information Technology at ALAINE FORWARDING

Oct 20, 2020

Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.

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Mizanur-Rahman

System Administrator at a financial services firm with 1,001-5,000 employees

Jul 19, 2020

Not a ten because the price is high.

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it_user853359

Global manager at Faurecia

Apr 10, 2018

It needs to improve user roles and access rights.

Find out what your peers are saying about Broadcom, ServiceNow, BMC and others in IT Asset Management. Updated: May 2026.

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899,125 professionals have used our research since 2012.

it_user273036

Principal Consultant at a tech services company with 501-1,000 employees

Jul 21, 2015

Graphical User Interface looks a little bit old-school.

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it_user3264

IT Administrator at a media company with 51-200 employees

Dec 22, 2012

Still new in the market and a lot of its features are still not yet explored.

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Product Categories

IT Asset Management

License Management

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Product Categories

IT Asset Management

License Management

Popular Comparisons

ServiceNow vs VMware Service Manager [EOL]

CA Asset Portfolio Management vs VMware Service Manager [EOL]

Eracent Enterprise Entitlements Management vs VMware Service Manager [EOL]

See all alternatives