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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Horizon 8 provides a secure and scalable virtual desktop infrastructure, ensuring data protection and centralized management.
Horizon 8 simplifies deployment and maintenance, offering a stable and reliable platform with minimal setup time.
Horizon 8 enhances remote work capabilities with seamless access to resources, supporting various devices and locations.
Horizon 8 optimizes bandwidth consumption and reduces the need for additional hardware, leading to cost savings and increased efficiency.
Horizon 8 includes powerful management tools to handle multiple desktops and applications, streamlining IT administration and operations.

CONS

Issues with licensing terms and high pricing are a challenge following management changes, causing confusion among resellers and distributors.
Performance and reliability issues arise, especially when integrating NVIDIA, leading to problems such as crashing applications and systems, black screens, and spontaneous logoffs.
Technical support has room for improvement with slow case resolutions and a lack of knowledgeable staff at times.
There are challenges integrating with Microsoft Azure services, including issues with MDM-managed devices and compliance delays in the non-persistent Horizon model.
Security features require enhancements, with current measures not meeting expectations.
 

Horizon 8 Pros review quotes

SF
Architect at Softcat plc
Jun 16, 2026
When they switched to Omniser, these issues disappeared, leading them to choose it over cheaper and seemingly easier options.
MB
Owner at CoBSS
Jun 16, 2025
My customers most likely use Horizon 8 for remote desktop, which means making sure that people can access system resources from anywhere on a secure platform, even from a non-secure, or non-company device.
reviewer1738767 - PeerSpot reviewer
Systems Engineer-Consultant at a tech services company with 51-200 employees
Oct 24, 2025
Centralized management of desktops is one of the main reasons customers choose this solution.
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Jan 28, 2026
Otherwise, I would say it is quite a handy solution most of the time.
Muhammad JunaidJawed - PeerSpot reviewer
Sr. VDI Engineer at Afiniti.com
Nov 11, 2024
The solution has data leak prevention features that ensure data is not copied from the base machine to VDI, and API copyright capabilities.
reviewer2352297 - PeerSpot reviewer
IT Specialist at a manufacturing company with 10,001+ employees
Jun 25, 2024
We can stop the end user from taking data out of the desktops.
RashidAnwar - PeerSpot reviewer
Senior Project Lead at Tetra Pak
Feb 8, 2024
I use the solution in my company for the area of VDI, consisting of multiple applications and allowing users the flexibility to use the applications on mobile devices.
reviewer2310093 - PeerSpot reviewer
IT Architect at a healthcare company with 1,001-5,000 employees
Jun 27, 2024
The most valuable feature of VMware Horizon is the VDI service, which helps externals use their own devices while keeping the data inside our data center.
ToniLindberg - PeerSpot reviewer
senior consultant at Virtual Consultants Sverige AB
Mar 6, 2024
The solution simplifies our work.
Sami Hammad - PeerSpot reviewer
System Admin. Team Leader at University of Sharjah
Feb 21, 2024
The most valuable features of VMware Horizon in our education organization are its Graphics Virtualization Unit (GVU) integration.
 

Horizon 8 Cons review quotes

SF
Architect at Softcat plc
Jun 16, 2026
From my perspective, there is significant room for improvement in Horizon 8.
MB
Owner at CoBSS
Jun 16, 2025
From a performance point of view, we do have stability and reliability issues with Horizon 8. Especially with the integration of NVIDIA, we experience multiple problems including crashing applications, crashing desktops, spontaneous logoffs, black screens, and systems that no longer respond or cannot reconnect.
reviewer1738767 - PeerSpot reviewer
Systems Engineer-Consultant at a tech services company with 51-200 employees
Oct 24, 2025
The support team needs improvement as cases are sometimes solved very slowly.
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Jan 28, 2026
I see more simplification on the Instant Clone side as an area for improvement for Horizon 8. The integration with Workspace ONE to make it more simple and easy for customers to adopt is another aspect.
Muhammad JunaidJawed - PeerSpot reviewer
Sr. VDI Engineer at Afiniti.com
Nov 11, 2024
We have limited capabilities since we are not using a multi-instance solution, just single instances. The solution underutilizes its capabilities.
reviewer2352297 - PeerSpot reviewer
IT Specialist at a manufacturing company with 10,001+ employees
Jun 25, 2024
The vendor must move the infrastructure into the public cloud.
RashidAnwar - PeerSpot reviewer
Senior Project Lead at Tetra Pak
Feb 8, 2024
The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job.
reviewer2310093 - PeerSpot reviewer
IT Architect at a healthcare company with 1,001-5,000 employees
Jun 27, 2024
The solution should provide easy configuration.
ToniLindberg - PeerSpot reviewer
senior consultant at Virtual Consultants Sverige AB
Mar 6, 2024
The solution must be faster and smoother.
Sami Hammad - PeerSpot reviewer
System Admin. Team Leader at University of Sharjah
Feb 21, 2024
They could incorporate an application library for application learning and licensing.