We performed a comparison between Palo Alto Networks NG Firewalls and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"The GUI is good."
"We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"Provides good firewall security and has great VPN features."
"Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"Palo Alto Networks NG Firewalls have a very nice interface for logging and monitoring. I find it easy to navigate and use, and the interface is organized as well. I can find answers within a couple of hours and have seen time savings."
"The application IDs, application controls, URL filtering, visibility, monitoring, and reporting are the most valuable features."
"All the features are valuable, but my main one is the straightforward and well-designed GUI. I'm over 50 and have been in this business since the internet started. I'm not a GUI guy; I prefer using the command line. The product's GUI is excellent, and so is the threat intelligence. It's also straightforward to configure and flexible. The solution even has good networking, such as VLAN and subinterfaces, which is great because, in my experience, if the firewall is good, then the router usually isn't and vice-versa, but Palo Alto has both."
"The WildFire reporting and Cortex XDR platform have huge infrastructures in the cloud that secures the network against threats. So, we have the potential on the system, specifically for users, where we take care of this since the user is the most dangerous. We get reports back from WildFire on a minute-by-minute basis, rather than a daily or weekly update like I used to with different AV vendors. These features can detect viruses and malware more quickly, which is super important."
"The key aspect of this solution that provides the most value is its next-gen capabilities, which represented a significant change for us."
"We like the fact that this product can provide multiple layers of protection depending on our clients requirements, and can be configured to whatever level of protection and the specific protocols that they want."
"The fact that the Next-Gen firewalls are integrated with identity is the best. It gives us the ability to track what an individual is doing and helps us provide access to only what they need in order to do their job."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"The initial setup is very easy."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"The web blocking for my clients and the application control are valuable."
"We find the web filter very valuable."
"The product is easy to implement."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"The pricing could always be better."
"Its price could be better."
"I haven't had a single issue since using Fortinet."
"We sometimes have issues with FortiGate's routing table in the latest firmware update. We had to downgrade the device because our customers complained about bugs."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."
"The routing capability on the FortiGate devices has room for improvement."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"The support could be improved. Palo Alto does not have a support team located in Bangladesh, and their support team operates from another location. Therefore, when we raise a ticket, it takes some time for them to respond, which can be problematic for us."
"The biggest thing that needs to be improved with them is their training. I took a training class for the 8.0 build, then I took it again for the 9.0 and 10 builds. They add new features every time that they do a new major release, but the training doesn't keep up. It is the same basic training that probably was with the 3.0 build, and they just change the screenshots. I would love to see them do some more work since they have all these bells and whistles, but we don't know how to use those features on a large scale."
"We have a lot of the older firewall models, i.e., the PA-220. It seems that with newer operating systems the PA-220 is becoming slower than when I first bought it. It is not really an issue for users who are passing traffic through the firewall, but more from the management access of it."
"I am in GCC in the Middle East. The support that we are getting from Palo Alto is disastrous. The problem is that the support ticket is opened through the distributor channel. Before opening a ticket, we already do a lot of troubleshooting, and when we open a ticket, it goes to a distributor channel. They end up wasting our time again doing what we have already done. They execute the same things and waste time. The distributor channel's engineer tries to troubleshoot, and after spending hours, they forward the ticket to Palo Alto. It is a very time-consuming process. The distributor channels also do not operate 24/7, and they are very lazy in responding to the calls."
"Palo Alto Networks NG Firewalls don't provide a unified platform that natively integrates all security capabilities. It's missing some features for geofencing and understanding locations."
"The configuration part could be improved. It's very difficult to configure. It doesn't have a user-friendly interface. You have to know Palo Alto deeply to use it."
"There is a bit of limitation with its next-generation capabilities. They could be better. In terms of logs, I feel like I am a bit limited as an administrator. While I see a lot of logs, and that is good, it could be better."
"Unfortunately, Palo Alto Networks products aren't cheap, but you have to pay the price for good security technology. I don't know the exact price, but it's about $10,000 to $15,000 without a subscription. Cisco is priced similarly. FortiGate is inexpensive in Poland, so a lot of customers prefer that."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The storage is minimal, so we have to set the system to delete data after seven days."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The product should improve reporting."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The product must improve its reporting features."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 76 reviews while Untangle NG Firewall is ranked 21st in Firewalls with 9 reviews. Palo Alto Networks NG Firewalls is rated 8.8, while Untangle NG Firewall is rated 8.6. The top reviewer of Palo Alto Networks NG Firewalls writes "Provides zero trust implementation, more visibility, and eliminated security holes". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Palo Alto Networks NG Firewalls is most compared with Azure Firewall, Check Point NGFW, Meraki MX, Sophos XG and Netgate pfSense, whereas Untangle NG Firewall is most compared with Netgate pfSense, OPNsense, Sophos XG, Sophos UTM and Check Point NGFW. See our Palo Alto Networks NG Firewalls vs. Untangle NG Firewall report.
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