"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"Easy to set up and easy to integrate."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"All of the features have been valuable. There's nothing on my M270 that I'm not using. If you have remote access, you can see how many users are coming from the outside world to be connected to the systems, through the virus systems that we have behind the firewall, in order to gain access to their files and do their work. We can also see how long they stay online and whether these connections are closed forcefully or for any other reasons, such as a glitch or some kind of misbehavior, to see if internet traffic is optimized and if that particular traffic is under company policies, concerning which websites were visited."
"The set up of the VPN is pretty straightforward. Being able to build VPNs on the fly for certain users, if need be, is also valuable."
"After conducting several tests I found the antivirus is working very well. Additionally, they have a very interesting feature, DNS WatchGuard, which is checking DNS requests for phishing, among other things, and it has caught a lot of unwanted attempts and attacks."
"Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager."
"There are many fantastic features."
"Policy VPN, site-to-site VPN, traffic monitoring, anti-spam filters, and all other advanced features are valuable."
"It also provides us with layered security. It has onboard virus scanning features that allow it to scan before something gets to the host. It will also stop a person from going to a site that is known to be bad."
"Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change."
"Web-filtering policies could be improved."
"The pricing should be reduced because it is expensive."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"They don't have any feature that allows you to drop the session."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"This is a great product and offers great protection but they don't hear the customers' needs. They don't make improvements as per the customers' requests."
"Its documentation could be improved. Sometimes, you need to search a bit longer to find what you are looking for."
"In terms of what could be improved, I would say their web blocker feature. It is still quite a confusing setup, especially when you want to filter out a particular category for granularity. For example, you do not want to filter Facebook but you do want to filter Facebook games only. It can be done, but the process to do it is very confusing."
"I would like to have a little more control over access points and the ability to see the bandwidth that is passing through a specific access point. We are not able to see that. We can see what traffic is passing through the Firebox itself, but we can't identify if it is coming from a particular access point or not."
"The solution is lacking a professional website, they should be updated more often."
"There is room for improvement on the education side, regarding what does what, rather than just throwing it at a person and assuming they know everything about it. A lot of times, you have to call WatchGuard support to get the solution that will work, rather than their just having it published so that you can fix the problem on your own."
"There are a couple of things I wished that it would do, but I can't think of those off the top of my head."
"The UI is not as user-friendly as the model that I had used before, which was from Check Point. The design of the Firebox UI is restricted and needs an experienced network guy to understand the format and settings."
Untangle NG Firewall is ranked 6th in Unified Threat Management (UTM) with 6 reviews while WatchGuard Firebox is ranked 3rd in Unified Threat Management (UTM) with 28 reviews. Untangle NG Firewall is rated 9.0, while WatchGuard Firebox is rated 8.6. The top reviewer of Untangle NG Firewall writes "Good VPN features, helpful reporting and alerting, built-in content filtering, and excellent support". On the other hand, the top reviewer of WatchGuard Firebox writes "Competent, basic front-end; the ports that I have assigned appear to be unattainable to outsiders". Untangle NG Firewall is most compared with OPNsense, pfSense, Sophos UTM, Fortinet FortiGate and Cisco ASA Firewall, whereas WatchGuard Firebox is most compared with Fortinet FortiGate, Sophos XG, pfSense, SonicWall NSa and Cisco ASA Firewall. See our Untangle NG Firewall vs. WatchGuard Firebox report.
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