Totango Reviews

Name: Totango
Brand: Totango

What is Totango?

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

Totango mindshare

As of April 2026, the mindshare of Totango in the Customer Success Management category stands at 9.9%, down from 15.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Customer Success Management Mindshare Distribution
Product	Mindshare (%)
Totango	9.9%
Gainsight	24.6%
Freshworks Neo Platform	11.6%
Other	53.9%

Customer Success Management

Compare Totango with alternative products

Learn more about Totango

Customer Engagement - a robust customer success management platform with three editions for companies of any size.
Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.