Totango Reviews

Name: Totango
Brand: Totango

What is Totango?

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

Totango mindshare

As of September 2025, the mindshare of Totango in the Customer Success Management category stands at 7.8%, down from 17.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Customer Success Management Market Share Distribution
Product	Market Share (%)
Totango	7.8%
Gainsight Platform	37.1%
Freshworks Neo Platform	29.3%
Other	25.799999999999997%

Customer Success Management

Compare Totango with alternative products

Learn more about Totango

Customer Engagement - a robust customer success management platform with three editions for companies of any size.
Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.