Gainsight Platform vs Totango comparison

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237 views|180 comparisons
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169 views|147 comparisons
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169
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Totango
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Overview

The Experience You Want With The Power You Need

The most innovative companies in the world have joined the Customer Success movement and built their customer management processes on the award winning Gainsight platform. With Gainsight, your team can:

  •  Create customer communications at scale with Copilot
  •  Proactively demonstrate ROI with Success Plans
  •  Drive consistent action with Cockpit and Playbooks


With Gainsight's powerful Customer Success solution, you can turn your customers into your greatest advocates and your business's greatest advantage.

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

  1. Customer Engagement - a robust customer success management platform with three editions for companies of any size.
  2. Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.
Sample Customers
Clarizen, Workday, Adobe, RingCentral, BMC, Marketo, Informatica, HP, Box, DocuSign, Infor, Nutanix
Act-On, Amplitude, Autodesk, Jobvite, Zoom

Gainsight Platform is ranked 1st in Customer Success Management while Totango is ranked 2nd in Customer Success Management. Gainsight Platform is rated 0.0, while Totango is rated 0.0. On the other hand, Gainsight Platform is most compared with , whereas Totango is most compared with .

See our list of best Customer Success Management vendors.

We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.