Symantec Cloud Secure Web Gateway Reviews

Name: Symantec Cloud Secure Web Gateway
Brand: Broadcom
Rating: 4.0 (4 reviews)

4.0 out of 5

4 reviews
100% willing to recommend

What is Symantec Cloud Secure Web Gateway?

Increasing web use, rapid cloud adoption, and greater numbers of remote users are exposing your network to additional risk. Symantec Cloud Secure Web Gateway (formerly Web Security Service) is an indispensable line of defense against modern-day cyber threats. A critical capability of Symantec Web Protection, it enables enterprises to control access, protects users from threats, and secures their sensitive data.

Get the Secure Web Gateways (SWG) Buyer's Guide and find out what your peers are saying about Symantec Cloud Secure Web Gateway, Cisco Umbrella, Prisma Access by Palo Alto Networks and more!

Symantec Cloud Secure Web Gateway is the #25 ranked solution in top Web Security Gateways. PeerSpot users give Symantec Cloud Secure Web Gateway an average rating of 8.0 out of 10. Symantec Cloud Secure Web Gateway is most commonly compared to Cisco Umbrella: Symantec Cloud Secure Web Gateway vs Cisco Umbrella.

Buyer's Guide

Secure Web Gateways (SWG)

June 2025

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Helped 860,632 peers since 2012

Featured Symantec Cloud Secure Web Gateway reviews

Shridhar Shimpi

Technical Support Engineer at Jainam Technologies

We use the product for WAF and DLP features. It works as a cloud firewall service as well The product's most valuable features are isolation and integration. We have been using the product for four years. We are using the latest version. We have Symantec Cloud Secure Web Gateway with 200 users…

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reviewer2296710

Security Specialist at a transportation company with 1,001-5,000 employees

Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal. Customers should be able to submit more feedback on the reports from malicious web content and malicious websites. The solution could be more effective at identifying and classifying malicious websites.

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cto543714

CTO at a tech services company with 11-50 employees

Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

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Symantec Cloud Secure Web Gateway mindshare

As of July 2025, the mindshare of Symantec Cloud Secure Web Gateway in the Secure Web Gateways (SWG) category stands at 0.6%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

Key learnings from peers

Valuable Features

Symantec Web Security Service is easy to manage.

"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up.It was pretty straightforward."
"The product is easy to install and deploy on the cloud."
"This solution does not require much administration."

Room for Improvement

Users have reported that Symantec Web Security Service (WSS) experiences occasional slowness, and they hope that this issue will be addressed.

"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"The product is cost-effective, considering its features, technology, and support services."
"WSS runs slowly sometimes, I would like for this to be looked into."