We design content for our social channels. People share it. We can use the tool to track the statistics and understand their usage. I have a task every day. I look at different curated content and share it on my social media. We can analyze the comments on the shared content.
Enables users to share curated content and helps schedule the best time to post content
What is our primary use case?
What is most valuable?
The solution helped us get a fairly good footprint in our channel. It makes it very easy for many of us who have a lot of contacts in the channel. We can share curated content from the team on our social channels. It makes it easy. I could select what I want to share and choose the best time for it to be posted there, and it will.
The product makes it very easy for many people dealing with different parts of our channel to push our content out to people in it. It works pretty well. There may be other capabilities that I do not know about. The solution works fine for my use cases. It's easy. It's not time-consuming. It takes 15 minutes to go through it. The solution uses AI to help schedule the best time for things to post to get the most reads and likes. It is pretty effective.
What needs improvement?
I don't have direct access to the performance statistics. I always have to ask for it.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten. It has never been down. It has always worked.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. I used another tool before. It was very hard to scale it.
How are customer service and support?
The support people held a lunch-and-learn for us. We could attend and watch as they discussed the best practices.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is really easy. It's pretty intuitive. I had our social manager help me. We set up the tool in five minutes. I could do everything I needed to do.
What other advice do I have?
I will recommend the product to others. Overall, I rate the product a ten out of ten.
