Sophos UTM Reviews

Name: Sophos UTM
Brand: Sophos
Rating: 4 (39 reviews)

Vendor: Sophos

4.1 out of 5

39 reviews

7,899 followers

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What is Sophos UTM?UNIXBusinessApplication
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Sophos UTM is a unified threat management platform designed to protect your businesses from known and emerging malware including viruses, rootkits and spyware. The solution provides a complete network security package with everything your organization needs in a single modular appliance.

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Featured reviews

SherifFouad

ICT Manager at Capital Limited

Nov 30, 2022

From Cyberoam and the early builds of Sophos SG, they have developed higher integration between Sophos UTM and the computers' endpoint antiviruses. We can isolate the infected machine from the network, but an IT technician or cybersecurity professional can remove it from the machine and disinfect it. It has the capability of blocking HTTPS traffic, but you need the Sophos Central Intercept X subscription for that. It gives us the ability to manage our firewalls from the cloud and deploy a unified configuration onto them. Other competitors like Meraki have that ability, but they fail to optimize it in the way that Sophos has.

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Adam Hammonds

Owner / Network Security Engineer at Texarkana IT

Nov 22, 2022

The initial setup is pretty easy for anyone with a security background. Sophos has a wizard that holds your hand through the initial setup to get you up and running, but an administrator needs to get in and fine-tune the solution after the fact. The deployment time depends on the size and scope of the client. I've put a bunch of them in small networks of fewer than 10 machines. Those don't take more than a couple of hours. I've also done larger companies with 120-150 people and multiple departments. I like to lock everything down, so I know it's secure, and I create exemptions for things that don't work. It just depends on how many applications, end users, departments, etc. For a big customer, it's a one or two-day process. I started in corporate networking for large enterprise clients, but I've been running my own business for the last 13 years. A good rule of thumb is about 200 endpoints per technician. That's doing everything, including desktop support and security, etc. For security administration, one person who knows what they're doing can set it up and administrate it fine. Now, I have a team of a couple of people underneath me because I have a lot of companies all over the place. It takes more than one person to keep everybody going. If I were the full-time IT guy for a company of 200 people, I could deploy it, manage it, and do it all by myself.

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reviewer1019058

Software Sales Manager at a tech services company with 51-200 employees

Jan 4, 2022

For Sophos support: the distributor is responsible for providing maintenance, support, and after-sales service. Most of the time, we try to have an agreement between the customer and affiliates which is binding for two or three years. The support team here is from the distributor. The first layer of support is really fine when compared to the support provided by other products, e.g. McAfee or Kaspersky. This means it doesn't go to the principal for resolution because the distributor or the partner experts try to fix it on their own before logging in to further complaints. We are good with this kind of solution for our customers, and we prefer those distributors who have their support team. This is why I really like Softech, although everyone does this, Sophos relies on the Softech technical team. They fix the issues most of the time, so it's very rare for us to go to the principal solution. This is the first line of support we have here in Pakistan. The principal response time is so quick. It took them only two or three hours maximum. I had the experience of addressing an issue to the principal and they were able to answer me in two or three hours maximum. They have a good TA team.

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Pricing

"The licensing model is very straightforward, it's a bit pricey, but for what you get, it's well worth it."
"Unless you are in the United States, or you have to use Sophos, you can't contact Sophos directly. You have to use a third-party company, and they all have different ways of how they explain their licensing."
"If you can afford it, go for a small Check Point, as it is easier to manage."

Valuable Features

"If a computer does get infected the Sophos appliance lets us know via it's Advanced Threat Protection so we can get a much faster response time."
"It allows our developers to be able to securely log into servers to deploy and manage software."
"It has allowed us to design a bespoke cloud space for our clients, while still having an excellent level of protection."

Room For Improvement

"As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic"
"There is absolutely no support when using AWS. If you buy the on-premise Sophos solution, you get support."
"It is a pretty straightforward setup, but it should be some sort of documentation that takes you step-by-step to help set it up for your VPC."

Pricing

"The licensing model is very straightforward, it's a bit pricey, but for what you get, it's well worth it."
"Unless you are in the United States, or you have to use Sophos, you can't contact Sophos directly. You have to use a third-party company, and they all have different ways of how they explain their licensing."
"If you can afford it, go for a small Check Point, as it is easier to manage."

Valuable Features

"If a computer does get infected the Sophos appliance lets us know via it's Advanced Threat Protection so we can get a much faster response time."
"It allows our developers to be able to securely log into servers to deploy and manage software."
"It has allowed us to design a bespoke cloud space for our clients, while still having an excellent level of protection."

Room For Improvement

"As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic"
"There is absolutely no support when using AWS. If you buy the on-premise Sophos solution, you get support."
"It is a pretty straightforward setup, but it should be some sort of documentation that takes you step-by-step to help set it up for your VPC."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos UTM Buyer's Guide for additional reliable information.

Learn more about Sophos UTM

Sophos UTM Features

Sophos UTM has many valuable key features. Some of the most useful ones include:

Web and Email Filtering
General Management
Network Protection
Network Routing and Services
Advanced Threat Protection
Authentication
Email Encryption and DLP
Web Policy
End-User Portal
VPN IPsec Client, VPN SSL Client, and Clientless VPN
Web Application Firewall Protection
UTM Endpoint Protection and Management
SEC Endpoint Integration
Logging and Reporting

Sophos UTM Benefits

There are many benefits to implementing Sophos UTM. Some of the biggest advantages the solution offers include:

Simplifies your IT security without the complexity of multiple point solutions
Intuitive interface to help you quickly create policies to control security risks
Provides clear, detailed reports to give you the insight you need to improve your network performance and protection
Complete control to block, allow, shape and prioritize applications
Two-factor authentication with one-time password (OTP)
Integrated wireless controller
Allows you to connect remote offices with easy VPN and Wi-Fi

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Sophos UTM solution.

PeerSpot user Dana B., Network Administrator at a manufacturing company, says “The web and email filtering are the two biggest and most valuable aspects of the solution for us. The solution overall has just been a good, cost-effective solution for us. The solution offers a lot of functionality. The solution scales well. We've found the technical support to be helpful. The stability and performance are quite good.”

A Technical Director at a security firm mentions, "Sophos SG UTM had all the basic functionality that you needed. It is user-friendly and easy to manage for any integrator."

Marek M., Senior Network Engineer at a computer software company, comments, “Sophos UTM is the simplest of these products to set up. If you follow the instructions using the wizard, which is just a few steps, then you will have a firewall to protect you and your customer.”

A Software Sales Manager at a tech services company explains, “The overall visibility of the console is what I find most valuable, plus it's very user-friendly. It can be integrated with other solutions such as SOAR, SIEM, etc., even when you have an existing firewall. I really like that the console can be integrated. You'll see everything on the same window, and the single window feature of the machine is so good. These are the features I really like.”

James D., IT Manager at Manual Workers Union, states, “The fact that it's on the cloud means we don't have to administer it on our network or deal with a physical machine, which saves us money. The solution has many great features. From the console, we can start different scannings on different machines. We enjoy the centralized reporting part of it. The initial setup is simple. We enjoy its general stability. The solution can scale. So far, the solution has been problem-free.”

Sophos UTM was previously known as Astaro.

Sophos UTM is the #1 ranked solution in top Unified Threat Management (UTM) tools. PeerSpot users give Sophos UTM an average rating of 8.2 out of 10. Sophos UTM is most commonly compared to Netgate pfSense: Sophos UTM vs Netgate pfSense. Sophos UTM is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.