SAP HANA Enterprise Cloud Reviews

I use the solution to extract data and analyze what the users are doing.

I use the interface to build queries. The interface is easy to manage. It is easy to manage the queries.

The product must provide more details of the errors. Sometimes, we cannot understand the error when we run the query.

I have been using the solution since July 2023.

The tool’s stability is okay. The tool runs fast.

Cloud solutions are more scalable than on-premise solutions. In the past, we had some problems because of the memory. Scaling is difficult for on-premise systems.

I have used GCP. GCP’s scalability is better because it is a cloud solution. SAP HANA, on the other hand, is an on-premise solution.

The initial setup was easy for me.

I did the installation myself by reading a manual.

People must use SAP HANA only if they use other SAP solutions. Overall, I rate the tool a ten out of ten.

I used SAP HANA Enterprise Cloud for my studies and in my internship.

To be honest, I prefer working with the cloud. I hardly find anything wrong with the tools deployed on the cloud. Maybe SAP HANA Enterprise Cloud is faster, but I find normal cloud services easier to work with as it is much clearer. I prefer to use normal cloud services.

Customization is an area of concern in SAP HANA Enterprise Cloud, where improvements are required. SAP HANA Enterprise Cloud needs to be made a little bit more user-friendly.

Maybe integrations with some AI tools should be made possible in the future. It would be great if users could use some AI tools in SAP HANA Enterprise Cloud.

From an improvement perspective, the product's prices can be improved.

With the tool, you see that it has some compatibility problems, which I experienced when trying to use it with a database on a Linux OS. The aforementioned area can be considered for improvement.

I have been using SAP HANA Enterprise Cloud for two years.

Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution if you have a good cloud infrastructure. Scalability-wise, I rate the solution a nine out of ten.

Thousands of people use SAP HANA Enterprise Cloud in the company where I work presently.

I never tried to contact SAP's technical team directly because we haven't had the chance to do it in my company. In my company, we face simple problems, which I can easily navigate through SAP's online portal, which has notes about everything, and everything is pretty clear. My organization has another company that seeks help from SAP's technical team.

I rate SAP's technical team an eight out of ten.

Positive

The solution is deployed on the private cloud services offered by Microsoft Azure.

Considering my company's environment, we have opted for a subscription-based licensing model, making monthly payments for our virtual machine and yearly payments towards the product's licensing costs.

The product is a little bit on the expensive side.

I rate the product's price a five out of ten.

I use FinOps from Microsoft Azure for some financial analysis in my company.

A technical team consisting of eight members is required to take care of the maintenance part of the solution.

I know and have a test certificate in SAP Integrated Business Planning Software for Supply Chain.

I recommend the solution to other users since I believe that not only me but also many other companies will soon begin to see a future for the products offered by SAP.

I rate the overall tool an eight out of ten.

My company's customers use SAP HANA Enterprise Cloud to support their enterprise resource planning product.

SAP HANA Enterprise Cloud comes under the new offerings from SAP, and it is quite a fast product for the processes and the companies. In general, SAP HANA Enterprise Cloud is a good solution that helps make all the processes in smaller and bigger companies transparent.

The price of SAP is an area of concern where improvements are required since it is an area that my company's customers usually discuss. The price of the product depends on what the customer needs from it, especially if you want to talk about customization. In general, the private cloud offers much more than the public cloud, which I believe is a strategy of SAP.

I can't say what can be better in the solution, as everything ultimately depends on the needs of the customer who uses it.

SAP is always trying to make things better to provide users with better integration capabilities. Big companies don't just use products from SAP. Big companies always have third-party systems that may need to be integrated into SAP, especially if there is a need to migrate data in processes. I think the SAP HANA Enterprise Cloud development is not yet completed.

Though SAP HANA Enterprise Cloud is a good product, it is hard to get connected with the right person who can help deal with the issues in the product. The stability of the product is an area of concern where improvements are required.

I have been using SAP HANA Enterprise Cloud for five years. I work as a system integrator of the solution. My company has been focusing on products from SAP since 1995. My company has a partnership with SAP.

Stability-wise, I rate the solution a six or seven out of ten.

Scalability-wise, I rate the solution a seven out of ten.

I work in a small company where two or three people use SAP HANA Enterprise Cloud. Right now, my company has undertaken the implementation of the product, which is a big project in which the customer needs the public cloud services offered by SAP.

The support you receive from the technical team of SAP depends on the type of problem and whether it is a high-priority or low-priority issue. If it is a high-priority issue, then SAP helps with its technically skilled support team. If a ticket is raised on a low-priority basis, then it becomes difficult to get help from SAP's technical support team.

My company's technical team has five engineers to take care of the product. It's important to note that with the new developments made by SAP, technical consultants need to know something about the products and the other way around.

My company has not had any problems with the product's initial setup phase.

The time needed to complete the deployment face of the product depends on the structure of the IT department of our company's customers. Sometimes, the product deployment can be done quickly, while at times, the processes of my company's customers may cause the deployment process to take more time. When my company gets involved with the deployment phase of the product for our customers, it takes a few days, after which the deployment process may get extended depending on what should be integrated along with certain other factors, like Microsoft Active Directory Certification. My company has to always look at how we can deal with certain specific needs of a customer.

The solution is deployed on the cloud and on-premises.

I recommend the solution to those who plan to use it. If SAP is well-implemented and the processes in an IT environment are well-prepared and customized to handle the product, then it can be one of the best products in an infrastructure.

I rate the overall product a nine out of ten.

The solution offers a flexible subscription model. Customers can easily customize and activate the essential services as per their requirements.

They should include more SaaS-based features in the solution. Also, it needs improvement in terms of stability and performance.

I have been using the solution for seven years.

I rate the solution's stability a six or seven. It could be better.

The solution is scalable. I rate its scalability an eight out of ten. We have 500 solution users as our customers.

The solution's technical support team should have essential skill sets to deal with issues. Also, they should improve the communication between their on-premise and on-cloud teams to provide comprehensive customer support.

Neutral

The solution's initial setup process is straightforward. Based on the specific project requirements, it takes two or three days to complete. I rate the process an eight or nine.

The solution's cost is reasonable. It depends on the scope of the project. Apart from the standard licenses, there are additional costs for hiring external resources to manage it when a project requires specific skill sets. I rate its pricing a seven.

If you are looking for cloud strategy solutions, SAP HANA is the best tool. It has a longer life cycle and provides a lot of accessibility options. I rate it an eight out of ten.

The monitoring services are the solution's most valuable features.

The SAP products are complicated to deploy anywhere. I keep getting customer queries for an ECC to HANA or cloud conversion.

We have been using the solution for two years.

It is a stable solution.

It is a scalable solution.

The execution of deployment is more complicated than using the product. Once everything is set and stable, it's a good product. I don't see any problem there. The problem always occurs while doing patch upgrades when some of the functions suddenly stop working.

Our company offers engineering services. We help implement SAP upgrades, HANA or cloud conversions, API integration, BI platform integration, etc.

The product itself is relatively expensive. It is an apt solution for large companies with global operations that have over 10,000 employees. In comparison, it is far too expensive for a small company with 50-100 or even lesser employees. It's the most feature-rich, which is also one reason it is the most expensive.

I advise others to ensure they have a technical staff to handle cloud deployment and maintenance if they go for the solution. It is essential to have an internal team that understands how IP works to maintain it well.

I rate the solution as an eight as I think the product could be more efficient. It's a great solution, but there are price tags associated in terms of licensing and renewals.

We are integrators of this solution.

This solution is as good as any other S/4HANA SAP solution. The continuous support we get is very valuable.

The cost could be improved. I think it's higher than the competition.

I have been using this solution for four years.

The stability is good. 

The scalability is fine. We have also worked with the HANA Public Cloud and of course, the solution for HANA Public Cloud solution is not as good as the other HANA solution, where we can host on Enterprise Cloud or any other cloud.

I've been getting SAP support for the last 15 years. It's good. 

Initial setup is simple. For experienced integrators like us, we find other clouds also easy. I would rate the process 5 out of 5. 

The price is expensive compared to the competition.

I would rate this solution 8 out of 10. 

These days there are a lot of other solutions or other options that SAP has provided, and SAP themselves are providing a choice of different clouds now. So, they have tie-ups with many of these providers in different countries. The     providers vary from country to country, but they have more options now than they had in the past.

I would always advise the customer to go to the other options because it's more expensive because of services that SAP provides. As an integrator, we provide some of those services, and some of those services provided by us at much lower cost than what SAP would be able to provide.

There are around 100 users of this solution in my company. We use SAP HANA every minute of every day. 

Fiori is the most valuable feature, as well as the integration between S/4 and another solution as an extension. It's useful to have our business suite integrated all in one entity.

The only thing that could be improved is the cost.

In the next release, I would like to see all integrated solutions embedded in S/4 like SuccessFactors.

It's stable.

The solution is scalable.

The solution could be less expensive.

I would rate this solution a 9 out of 10.

I would recommend it because it's less risk, and you can avoid the headache of other IT solutions. 

The main use case of this of this solution is in the order-to-cash, procure-to-pay, and record-to-report processes for a manufacturing and sales distribution company. 

The solution is online and provides a real-time information feature, which makes a huge difference to the business, especially in reviews and meetings.

Additionally, the software helps with credit approvals and plant maintenance where a mobile application is used to obtain information quickly.

Additional features that should be included in the next release are more analytics and intelligent decision making tools, such as a WhatsApp chatbot. 

I have been using this solution for three years.

The solution is stable and we have never had a problem. We started with one terabyte of data when the solution was first implemented and today we have around almost 600 gigabytes of data, which means means the compression works properly. Before migrating from ECC, we had nine terabytes of data.

The solution is scalable from an infrastructure point of view. However, it becomes more complex over time because technology is changing so fast.

I use the customer service/technical support line once or twice per month. I usually call to find out about new features. If I have an issue on the production-side, they respond immediately.

However, in some cases, they take time to respond with a solution depending on the scenario.

Previously, we were using ECC, which is quite an old product. We wanted digital transformation and so we started using SAP Analytics Cloud.

We moved to SAP HANA to reduce the number of customizations. Previously, we had almost 3,000 custom programs that would run, maintain, and upgrade, which was a challenge. Now, we only have 400 custom programs.

The licensing of the solution is on a yearly basis.

The normal price of the solution is quite high, but I received a special discount by making a purchase near the end of the year.

Before purchasing the solution, it is important to have the buy-in from top management to drive the implementation. Additionally, the right people need to be put in place to implement the solution.

Integration is another consideration since it can be a challenge. Planning is essential to the success of the integration of SAP HANA.