RedHat 9 with support by ProComputers Reviews

Today, my main use case for RedHat 9 with support by ProComputers is image storage server applications, where the operation uses it to archive imaging exams performed in hospitals and care points of the company. We use an application from a provider called PACS Aurora, a provider called Pixel. This application stores the entire history of patients who are company clients and makes it easier for doctors to make diagnoses in the operation by viewing the exams that are performed on equipment and stored on these servers.

For the doctors, RedHat 9 with support by ProComputers is somewhat transparent because it is a container platform that works as an invisible infrastructure layer with high availability. In my scenario, that is in hospitals and clinics in the diagnostics network, and the impact is reflected directly in the criticality of the work, in the speed of diagnoses, and in the security of patient data.

What I consider relevant about my main use case for RedHat 9 with support by ProComputers is the critical availability in a 24/7 operation. RedHat guarantees continuous uptime for databases in the healthcare segment. We use the Oracle 19c database and PostgreSQL to store the electronic medical records and patient images, and to provide agility in PACS and RIS. The high throughput and system stability speed up the loading of large volumes of images.

Regarding security and protection under the LGPD (Brazilian data protection law), the advanced native security features that RedHat has, such as SELinux, protect medical records and sensitive patient data against attacks and unauthorized access. For updates without downtime, the use of real-time kernel patching allows us to apply security updates on servers without needing to reboot the system or take services offline. This way, we keep the operation running and do not cause impact for our customers at the edge.

The positive impact that RedHat 9 with support by ProComputers has had on my organization is mainly reflected in three pillars. The first is a drastic reduction in downtime: with live kernel patching, we are able to perform all our security updates while keeping application stability and functionality. The second is efficiency and standardization: automation via Ansible and standardized management of the infrastructure simplify the deployment of new services and databases, thus reducing manual effort by the operations team. The third is security and continuity without bottlenecks: native security with SELinux and the reliability of corporate support ensure that mission-critical systems continue to operate 24/7 in a protected and predictable way. The main impact was the drastic reduction in planned outages and an overall efficiency gain.

The main metrics that highlight the impact on the operation are the reduction of 90 to 100% of maintenance windows and the increase to 99.99% availability in server uptime. We keep the servers running and the application working without interruptions. This does not cause any loss to the operation; on the contrary, it ensures reliability by keeping the system up, guaranteeing that all deliveries are made on time. We also gained 40 to 50% in efficiency in deployment management, because environment standardization and automation of routines via organized repositories reduced time and expenses with infrastructure tasks that were previously done manually.

The best features that RedHat 9 with support by ProComputers offers, in my opinion, are live kernel patching, which is the ability to apply critical security fixes to the kernel without needing to reboot the servers, and integrated security with SELinux and OpenSCAP. SELinux is enabled by default, providing mandatory access control (MAC), and the compliance tools make it easier to keep the infrastructure in line with regulatory standards. For management and automation, the Cockpit dashboard makes server administration via web interface easier, and the native integration with Ansible allows us to automate configurations and repetitive routines at scale.

For lifecycle stability and repositories, long-term support with a lifecycle of up to ten years per version, combined with the ease of managing packages and certified updates, brings enormous predictability to the operation.

For me, the best features of RedHat 9 with support by ProComputers are live kernel patching, which allows us to update safely without rebooting the server, and native SELinux, which guarantees a very strong data protection layer. The ease of automation and the extreme stability of the system over several years are also significant.

Regarding the AI features of RedHat 9 with support by ProComputers, I evaluate its governance and security positively because data sovereignty and privacy make it possible to deploy models on-premises and in private cloud, ensuring that sensitive information does not leak to APIs or third parties. For access control, the native integration of OpenShift AI with RBAC and SELinux ensures that only authorized profiles access the data.

In lifecycle management, the environment allows versioning of datasets, pipelines, and models, guaranteeing auditability over AI, including understanding why it made a certain decision and which version of the code was in production.

Regarding the accuracy and reliability of the results of RedHat 9 with support by ProComputers, I see it as very positive because it allows me to manage the entire lifecycle of models as containers with strict dataset versioning. This ensures consistent and reproducible results, without unexpected deviations in the production environment.

For reliability and automation, AI focused on automation generates playbooks based on code certified by RedHat, which guarantees predictable syntax and prevents incorrect or unverified commands from entering the infrastructure.

For reliable infrastructure, the accuracy of AI models depends on high processing capacity without interruption. Running AI on RedHat guarantees continuous 99.99% uptime, predictable latency for real-time inferences, and excellent resource management for hardware.

Regarding how RedHat 9 with support by ProComputers could be improved, I believe there are some points that could be enhanced, such as reducing the complexity and cost of licensing. The subscription model and socket counting can be complex and have a high cost for expanding smaller development environments. The learning curve could also be simplified: although security is impeccable, solving SELinux troubleshooting issues in advanced scenarios requires a considerable amount of diagnostic time for those who are just starting out. Documentation and the unified migration interface could be improved as well. The process of transitioning between major versions, such as from RedHat 8 to 9, has evolved a lot with Leapp, but it could still have tools such as simpler visual wizards and less dependency on manual scripts and customized scenarios.

For me, the main improvement points in RedHat 9 with support by ProComputers are mainly the cost of the subscription model, which can be high when scaling new environments, and the complexity of configuring SELinux, which requires more time for the team to analyze errors when advanced blocks occur.

I believe that RedHat 9 with support by ProComputers, to be a 10, would need to address what I mentioned in the previous answer. That would be broader documentation in the sense of providing tools with more visual and simple assistance, with less dependence on scripts, and reducing cost complexity. Some subscription and socket counting models can have a high cost for expansions of smaller development environments.

I believe I have mentioned all the improvement suggestions I think are viable.

I have been using RedHat 9 with support by ProComputers for about eight years.

RedHat 9 with support by ProComputers is very stable. That was one of the reasons we chose to migrate our entire operation from Windows to RedHat.

The scalability of RedHat 9 with support by ProComputers is one of its biggest strengths. It works on three main fronts. The first is vertical scalability, supporting large-scale architectures with large numbers of CPU sockets. The second is horizontal and multicloud scalability, where the container platform facilitates auto-scaling. The third is scale management with automation, where automation via Ansible allows provisioning, configuring, and updating hundreds of servers and nodes simultaneously with playbooks, standardizing and avoiding operational bottlenecks as the environment grows.

Support for RedHat 9 with support by ProComputers is one of the main pillars for the value delivered by the corporate subscription, providing specialized 24/7 support for critical severity cases. It has proactive support with RedHat Insights. The platform includes Insights, an AI and automation-based analytics tool that analyzes the infrastructure in real time and alerts proactively about security vulnerabilities. The customer portal with its knowledge base offers extremely detailed, reliable, and constantly updated official documentation, technical troubleshooting articles, and problem-solving guides.

The long support lifecycle, with extended support of up to 10 years for major versions, ensures continuous support, bug fixes, and security updates even for legacy mission-critical systems. RedHat support is excellent and truly corporate. For critical tickets, the response time is very fast and the support is provided by highly qualified engineers. In addition, RedHat Insights helps proactively identify vulnerabilities and system issues before they affect operations, and there is also an impeccable knowledge base.

I used Windows Server initially, and I migrated to RedHat in a challenging project for several reasons, including availability without needing reboots, performance and resource efficiency, advanced security, predictable costs without client-based licensing, and a native environment for containers and AI.

I achieved 99.99% availability of server uptime, ensuring several updates without needing to stop the application. I also achieved a 40 to 50% reduction in development time with the help of AI, a drastic reduction in human error rate, generation of routines based on certified standards, and continuous security validation. I achieved a 90% reduction in downtime for maintenance, which refers to kernel updates, since we do not need to shut down the environment. The most significant results were nearly 100% service availability, with no interference in the database, and a 50% reduction in the time spent to create and test new automations with AI support.

RedHat 9 with support by ProComputers is deployed in my organization locally, on-premises.

We also have servers in the cloud; however, the vast majority is on-premises.

We use AWS for those servers that are not on-premises.

The advice I would give to others who are thinking about using RedHat 9 with support by ProComputers is to invest in the team's security skills with SELinux. Do not disable SELinux in production. Instead of disabling it, learn to work with it. RedHat is a perfect tool for any corporate environment because it delivers several improvements, standardization, tools, and features that are required nowadays in daily corporate environments.

My main use case for RedHat 9 with support by ProComputers is running around 3,000 EC2 instances inside AWS for PostgreSQL for all of our applications, and we install PostgreSQL inside RedHat.

RedHat 9 with support by ProComputers supports my application by making it easier to install PostgreSQL with a single script. It is very easy and very fast, taking 20 seconds to install and start running, so it is easy and fast to install and configure, and that helped us a lot.

RedHat 9 with support by ProComputers has positively impacted my organization because it is almost free, and we do not spend a lot of money on an operating system, which is a big difference. With PostgreSQL also being free, we save a lot of money on licenses such as Oracle or SQL, making it a great financial decision for the company.

I do not know the exact amount we save compared to Oracle or SQL right now, but we have around 3,000 EC2 instances running RedHat inside the company.

The best feature RedHat 9 with support by ProComputers offers us is the facility to connect and install the applications that we need. For troubleshooting, we find a lot of materials on the internet, so when we have a problem, it is easy to solve.

Those features help my team day-to-day. For example, inside PostgreSQL, we have the logs, and we can connect inside RedHat and check the logs easily with any tool, such as PuTTY, WinSCP, or any tail command, allowing us to see the logs and troubleshoot in real time what is happening inside the database.

The only challenge that we have with RedHat 9 with support by ProComputers is migrations. For example, if we need to migrate PostgreSQL 9 to 10 and we need to migrate RedHat 8 to 9 or 9 to 10, we need to build a new server and move the database from one server to another. This is different from Windows, where you can update your RedHat 9 to 10 without changing the OS or the computer.

RedHat 9 with support by ProComputers can be improved regarding the update process from one version to another.

I have been using RedHat 9 with support by ProComputers for seven years.

RedHat 9 with support by ProComputers is certainly stable.

RedHat 9 with support by ProComputers is scalable by running together with CloudFormation from AWS, allowing us to easily achieve high availability.

Customer support for RedHat 9 with support by ProComputers is easy because we have the same structure for both on-prem clients and in the cloud, so we can troubleshoot issues easily and provide a quick solution.

I would rate the customer support a 10.

We previously used Ubuntu before RedHat 9 with support by ProComputers, but we switched because Ubuntu is not as solid or robust as RedHat.

I do not see a return on investment with RedHat 9 with support by ProComputers, as I do not have any metrics or examples to share.

Before choosing RedHat 9 with support by ProComputers, we did not evaluate other options; we always use RedHat now.

I would rate RedHat 9 with support by ProComputers a 10 overall.

It deserves a 10 because, for us, it is the best, most stable, and free operating system that we have on the market right now.

RedHat 9 with support by ProComputers is deployed in my organization on the AWS Cloud and on-premise for some clients.

We use Amazon Web Services for our AWS deployment.

My advice to others looking into using RedHat 9 with support by ProComputers is based on our decision to use it since we implemented it 10 years ago; we have never considered another option.

My main use case for RedHat 9 with support by ProComputers in my current company is usually to aid developers.

A specific example of how my team uses RedHat 9 with support by ProComputers day-to-day is that we use it to develop and create new apps for Android and iOS.

RedHat 9 with support by ProComputers has positively impacted my organization by increasing production and helping people every day.

RedHat 9 with support by ProComputers helps people every day by assisting with iOS and application support, and the process is very fast.

I think my team saves one or two hours every day using RedHat 9 with support by ProComputers.

The best features RedHat 9 with support by ProComputers offers are the support and forums. With Word Linux with RedHat 9 or 10, we have access to them, while older Linux versions make it more difficult to search for solutions to heavy problems.

I am very pleased with RedHat 9 with support by ProComputers, especially regarding its AI capabilities.

I appreciate the accuracy and reliability of the output from the AI capabilities of RedHat 9 with support by ProComputers because it was my first experience with EA of ProComputers, and I enjoy it a lot.

RedHat 9 with support by ProComputers is okay, and I am very happy with the support from ProComputers.

I don't have improvements to add; it’s okay, and I am very happy with the service.

I have been using RedHat 9 with support by ProComputers for three years.

RedHat 9 with support by ProComputers is very stable.

Regarding the scalability of RedHat 9 with support by ProComputers, I would rate it a nine on a scale of 1 to 10.

Support from ProComputers has made a difference for me because it helps me and my team every day.

The customer support for RedHat 9 with support by ProComputers is very good.

I would rate the customer support of RedHat 9 with support by ProComputers a 10.

I did not use a different solution before RedHat 9 with support by ProComputers; I only started with RedHat 9.

I have seen a return on investment from using RedHat 9 with support by ProComputers, particularly with time saved.

I estimate that my team saves three or four hours a week using RedHat 9 with support by ProComputers.

My experience with pricing, setup cost, and licensing for RedHat 9 with support by ProComputers is that I think it is high, but within what was expanded.

Before choosing RedHat 9 with support by ProComputers, I did not evaluate other options; I started using RedHat 9 with ProComputers.

On a scale of 1 to 10, I would rate RedHat 9 with support by ProComputers as a nine.

I chose nine out of ten for RedHat 9 with support by ProComputers because I am happy with the experience and support.

RedHat 9 with support by ProComputers is deployed in my organization on-premise and in a hybrid cloud setup.

We use AWS and Azure for our hybrid cloud setup.

My advice to others looking into using RedHat 9 with support by ProComputers is to score it a nine, and I recommend it.

My main use case for RedHat 9 with support by ProComputers is the actual administration of our servers, where we work to maintain all points. There is also the security part, where we apply SELinux policies.

RedHat 9 with support by ProComputers is the base for all the server distributions in our cluster.

In the lab, I run projects on RedHat 9 with support by ProComputers alongside OpenShift version 4.18 and version 4.22, and with oVirt, which is the virtualization platform.

RedHat 9 with support by ProComputers has positively impacted our organization, as it makes the work more fluid because all the Red Hat services work much better on their OS and make administration easier.

The positive impact comes from the ease of the connections among the applications that Red Hat itself manages, such as Red Hat Satellite, among other tools. All of this together works much better.

The best features of RedHat 9 with support by ProComputers include many benefits. These include the stability of the service that Red Hat has over containers, Ansible, Satellite, the security part, live patching, Cockpit, and image, among others.

This continuity makes my work more fluid because the company has a partnership with Red Hat itself. The administration of these servers becomes much easier due to having administration with security, contact with support, and other tools that are used.

When it comes to improving RedHat 9 with support by ProComputers, I believe the system is already very operational and very lean.

I have been using RedHat 9 with support by ProComputers throughout my whole experience, since I have always worked with Red Hat systems. I have been working with the Red Hat distribution for a long time, which is Linux Enterprise 9. I have also been working for four months with other Red Hat technologies, such as SSO and OpenShift, among others.

RedHat 9 with support by ProComputers has been stable in my experience, even when crashes or downtime occur. Sometimes it happens a few times, but it is always normal.

Regarding scalability, RedHat 9 with support by ProComputers is very good, and the scalability is very good. It is easily scalable. We haven't found any kind of limitation. The support for the customer is great, but it is used more for the other tools that are used.

Regarding the customer support for RedHat 9 with support by ProComputers, I would rate it a 10 on a scale of 1 to 10. Support is a 10, but I am not the one who always contacts support. The company that contracts me is the one that contacts support, but they are always well served.

Before RedHat 9 with support by ProComputers, I did not use a different solution.

Before choosing RedHat 9 with support by ProComputers, we did evaluate some others, but none of them worked as well as RedHat 9 with support by ProComputers together with other tools from the same company, which are OpenShift and oVirt.

On a scale of 1 to 10, I would rate RedHat 9 with support by ProComputers a 10.

I give RedHat 9 with support by ProComputers a 10 out of 10 because of the synchronization among its own tools, with OpenShift, with Satellite, with oVirt, and several others.

For others looking into RedHat 9 with support by ProComputers, I would say it is a great system, especially when you work with other tools from Red Hat itself.

My main use case for RedHat 9 with support by ProComputers is that currently, with the possibilities using Ansible and the integration with OpenShift Virtualization, we can automate deployments in an automated pipeline, on top of an Infrastructure-as-Code pipeline, creating machines according to demand, applying pre-defined security policies with PCI DSS provided by RedHat itself, and implementing these profiles directly via KubeVirt, resulting in our estate being practically fully automated and sustainable with RedHat solutions.

A quick and specific example of how this automation has impacted my team’s day-to-day work is that it has helped the implementation teams in development environments with predefined service catalogs, where they choose from a menu what needs to be deployed, which is then created, tested, validated, and destroyed if necessary. This process flows as a pipeline to QA and production environments, following the proper reviews and approvals, reducing our deployment time from one week for a dedicated environment for a given system to about one hour.

The high availability of RedHat 9 with support by ProComputers has influenced our productivity and end-user experience because environments built on top of RedHat can be created with high availability, both on the RedHat Enterprise Linux platform and Kubernetes on top of OpenShift, which enables us to maintain active-active systems using tools and operators already embedded in the platform, such as OADP, Kafka Mirroring, and related solutions, allowing us to maintain environment resilience in multiple datacenters with a single management console and deployment console, which is Ansible, performing these automations on both sites simultaneously.

The entire disaster recovery aspect is managed with Ansible alongside RedHat and OpenShift solutions, standardizing the whole operation and predicting everything that can happen, which allows for a rapid recovery in case of incidents; thus, backup restore, resilience, mapping, multiple means of access, and load balancing are all possible with RedHat.

I believe the best features that RedHat 9 with support by ProComputers offers are the lifecycle that RedHat maintains, which is very well established, allowing us to know exactly when patches will come out, what will be in those patches, and what will be applied, along with a well-developed security aspect, especially with SELinux, predefined hardening standards, patching and automation capabilities, and the availability of containers with Podman, which comes natively in the operating system, not to mention the management, scripting, automation, and Ansible functionalities that we can use locally for any internal application management.

I’ve found the governance and security of the AI features of RedHat 9 with support by ProComputers to be very good, particularly for security aspects, using access gateways, gateways for LLMs, and well-defined guardrails on what can be utilized, including what is shared and masking, and we’ve been using this with much enthusiasm and impact nowadays.

I currently find the accuracy and reliability of the results generated by the AI features of RedHat 9 with support by ProComputers to be very resilient and reliable, especially since I've been using it extensively for information processing and troubleshooting application development, where all troubleshooting efforts—including root cause analysis, RCAs, and service implementation documentation—have proven to be very reliable and complete.

I believe that one of the main points for improving the environment with RedHat 9 with support by ProComputers is increased access and training, as even though there is well-structured documentation on RedHat’s website, access for new professionals to Linux platforms and all the products RedHat provides remains very restricted, limiting it to people with extensive experience with Linux systems and RedHat itself. For new employees, training becomes difficult, especially since the training offered by RedHat is expensive and hard to access, and finding this knowledge independently online is also challenging, so I believe improvement should focus on the availability of training and information.

Besides training and access to information, the only other complicated point concerning RedHat 9 as a product is the licensing rules, which have different prices and weights for each product, complicating future growth planning, especially since these rules tend to change with each new version. For instance, with RedHat 9, the licensing will change with RedHat 10, making future investment planning on RedHat more difficult.

I’ve been using the RedHat 9 environment with support by ProComputers for about three years, much more focused on Kubernetes and integrated Unix service solutions that are stabilized, and with RedHat’s support it has been very advantageous.

I’d like to add that the support for the update platform is very stable and very good because it always keeps security and compliance issues properly addressed, as we experienced recently with PHP, and this continuous availability of support and security provided by RedHat keeps our environments very secure.

I believe RedHat 9 with support by ProComputers has a positive impact on our organization regarding ROI itself, as even though RedHat solutions are not cheap, scalability, availability, and long-term support have evolved and shown that the operational cost with integrated support is very viable, resulting in an operational return with availability of more than 99.9%, which is very impactful for the company as a whole.

On a scale from 1 to 10, I would rate RedHat 9 with support by ProComputers a nine.

I chose the number nine due to the training and clarity issues regarding the subscription models for RedHat products that weighed the most in my decision.

RedHat 9 with support by ProComputers is deployed in my organization with two on-premises datacenters and in Azure.

I use Microsoft Azure as my cloud provider.

I purchased RedHat 9 with support by ProComputers through a partner in Brazil.

My advice for others considering using RedHat 9 with support by ProComputers is to proceed confidently and without fear, as RedHat’s support is very good, covering all the applications we need to make things work, even those that are still Microsoft-exclusive and are already available in RedHat environments, including SQL solutions. The containerization and virtualization features have evolved significantly, so the performance of virtual machines on RedHat today matches that of VMware or public clouds. I strongly recommend using RedHat without fear.

Our main use case for RedHat 9 with support by ProComputers is corporate environments. We work with corporate environments in the telecom and IT areas, and we use it across our entire organization.

In these corporate environments, we use RedHat 9 with support by ProComputers most of the time broadly across all segments, both for databases and applications. We recommend using Red Hat due to its security and support when compared with its competitors.

RedHat 9 with support by ProComputers has had a positive impact on our organization. We can clearly highlight security because, as I said, when we created a new VM and didn't have Satellite, and people needed to install certain functionalities, we had to expose that machine to the Internet so they could download what they needed. With Satellite and internal repositories, we gained much greater centralized control, and we can limit what each person can install. Anything that isn't in our repositories is very easy to add for people to install. I believe there was a security gain and a time gain, since we no longer need an additional firewall rule to expose that machine to the internet.

The time and security gains from RedHat 9 with support by ProComputers affected our team's day-to-day work. With a system like Satellite centralizing all our needs, we don't have to keep looking for where or how to install things. We have a single repository that already speeds up the work of whoever is configuring the machine. All of this together with Ansible makes a very powerful duo, because we can do it all with a single click, letting Ansible run all the playbooks and using Satellite along with it. Besides automatically installing what we need, it does everything on its own in partnership with Satellite. I believe that, in addition to the gain in man-hours that we managed to reduce, we also have this security aspect that directly impacts the security of our product.

Beyond our main use case, I have more to add about choosing RedHat 9 with support by ProComputers over other systems. From all the time I've worked with it, I see that Red Hat has very good stability and inspires a huge amount of confidence. Security-wise, it's OK, and we've had no issues related to that. It also has a more predictable lifecycle, and we know when the cycle will end. Their enterprise support also works. It could be better, but it works. It has a huge ecosystem of tools and many integrations with virtualized environments, cloud, and so on. Overall, it works very well.

The best feature that RedHat 9 with support by ProComputers offers my team is, by far, Satellite. We had a lot of problems when we put a new machine in and needed to expose it to the world to perform updates that people needed. Satellite solved that problem, and now we're safe in that regard.

Beyond Satellite, another valuable integration in RedHat 9 with support by ProComputers for our day-to-day work is Ansible, which we use to run scripts that bring the server into our standard.

We've talked a lot about the positive points of RedHat 9 with support by ProComputers: support, security, stability, standardization, automation with Ansible, and Satellite. These tools help a lot for those who use them, and they've helped me a lot. However, for those who are just starting to work with operating systems, there is a learning curve that I'd say is a bit more complicated. It is nothing out of the ordinary, but a bit harder. The only problem we had, and I've seen it's recurring, not just with us, is the installation of Satellite and the initial tools, which have a somewhat high level of complexity. In addition, maintenance also requires a bit more knowledge of the entire ecosystem.

Beyond what I've mentioned, regarding documentation, ease of integration, or other technical aspects of RedHat 9 with support by ProComputers, I don't think there's anything else to add, because Red Hat provides a lot of material. There's a lot of material, and you just have to read it. As for the tools, Satellite itself is a set of tools that Red Hat brought together and turned into a commercial product. There are many open source tools that perform certain functions, and if you take them and integrate them all into a single product, you'll have something similar to what they sell. Red Hat is open source, with open source in quotes, because of all the add-ons they have, which would be the parts, in quotes, for example the repository aspect, which would be Katello, and Katello integrates Satellite, because Satellite is just a commercial tool.

Satellite has a lot of open source components that can serve you without needing enterprise support and tooling. It's important to make that clear.

For further possible improvements to RedHat 9 with support by ProComputers, I don't know if this already exists, but AI could further simplify Convert2RHEL, which we use to convert from a compatible distribution to RHEL. I think it could make that even easier, because Convert2RHEL is already very easy, but if AI could handle that, it would be excellent. The same applies to Leapp, which performs RHEL version upgrades following supported paths. If AI could help in this area, it would greatly help those who are just starting out. AI should indeed be heavily used by those who are just starting out, showing them the paths until they gain experience in server administration.

I use Red Hat 8 and 9. I use them more recently, but our use isn't with ProComputers support. It's support directly from Red Hat.

I think there are few points I can mention about RedHat 9 with support by ProComputers, because I didn't have many problems. The main one was really support from Red Hat. When we needed it, it wasn't as easy as we expected, but it wasn't support exclusively for RHEL 8 or 9. I think the Red Hat community could have more visibility. It's not that it doesn't exist today, but I'd say it could be more well-known.

I gave RedHat 9 with support by ProComputers a score of eight. I think Satellite is a main factor that makes the score high. On the other hand, the cost is a bit high, and that brings the score down to where we ended up.

Overall, on a scale from 1 to 10, I would rate RedHat 9 with support by ProComputers eight out of ten.

I used it very little and, from what I've heard, it's OK and it works. It meets the expectations of what it promises.

I think the accuracy and reliability of the AI results from RedHat 9 with support by ProComputers are OK, as it seems to work well.

RedHat 9 with support by ProComputers is deployed in our organization in both forms, on-premises and in the cloud.

My advice for others considering RedHat 9 with support by ProComputers is that you should evaluate your needs. Depending on your niche and what you work with, Red Hat will serve you very well. There are also other distributions that compete with Red Hat that will serve you very well in a different way, either free of charge or with some differences from Red Hat. The point that makes Red Hat worth investing in is support and the reliability and security it conveys.

My main use case for RedHat 9 with support by ProComputers is to support both servers and applications. I run it on RedHat servers, both on-premises and in the cloud, on AWS and Azure, as a quick and specific example of how I use this solution on servers or applications.

My main use case also includes Connect:Direct for file exchange between companies, with encryption, SFTP so companies can access the files and carry out the exchanges, Kubernetes, and IBM RabbitMQ.

RedHat 9 with support by ProComputers is deployed both on-premises and in the public cloud in my organization. I use AWS, Azure, and GCP as cloud providers.

RedHat 9 with support by ProComputers has had a positive impact on my organization because of standardization. Today, all the servers are based on RedHat, which makes administration and management easier.

This improvement in administration and management comes from the documentation. Since it is always the same operating system, I can understand the entire site with a single piece of documentation.

In my opinion, the best features that RedHat 9 with support by ProComputers offers are performance, stability, and security.

Performance stands out in my environment because it doesn’t need a lot of CPU and memory to deliver good performance. Security comes from the RedHat family, which already has a long history in the market, making it a very secure OS.

Regarding the AI features of RedHat 9 with support by ProComputers, I think the governance and security are adequate, and they are always improving with the new AI.

I think the accuracy and reliability of the AI results are at 80 to 90%.

I think RedHat 9 with support by ProComputers could be improved as a system.

I’ve been using RedHat 9 with support by ProComputers for six years.

RedHat 9 with support by ProComputers is stable.

The scalability of RedHat 9 with support by ProComputers is excellent.

Support is OK, as you open a ticket and get a response from RedHat.

I would rate customer support a seven on a scale from one to ten.

I was already using RedHat, but it was RedHat 7.

I have already seen a return on investment, specifically time savings, as troubleshooting is easier with the integrated AI when problems arise.

My experience with pricing, setup costs, and licensing has been that the prices are appropriate, as it kept the same base that previously existed in the pricing of RedHat products.

I evaluated other options before choosing RedHat 9 with support by ProComputers, particularly Amazon Linux.

On a scale from one to ten, I would rate RedHat 9 with support by ProComputers a nine.

I chose that number because it’s a reliable, secure, and stable operating system.

My advice to other people thinking about using RedHat 9 with support by ProComputers is to always stay up to date and learn how to use the AI. AI helps a lot, but always keep an analytical eye before directly implementing what the AI gives you. It’s always good to have a human and systematic perspective and to use AI as support, not as the main pilot.

My main use case for RedHat 9 with support by ProComputers is software development environments and complex systems. I have also used it as a platform for application servers and for configuring development environments, with all three scenarios being applicable.

For example, I used RedHat 9 with support by ProComputers at a company I worked at some time ago for application servers for checkout applications and sales applications in general in an e-commerce context. I also used Ansible to configure this whole environment and these servers. I did not have many problems; it is excellent.

I usually use Kubernetes and Docker containers, and we use this version of RedHat, which is the most up-to-date version. Updating security patches is also important.

RedHat 9 with support by ProComputers has a positive impact on my organization through faster problem resolution and greater security for the organization as a whole. Since it is Linux, I think that is the best benefit for companies.

RedHat 9 with support by ProComputers facilitates quick problem resolution in practice through solutions that reduce incident resolution time via its specialized support, automation with Ansible, and centralized management tools. In case of failures, teams can identify problems and apply fixes with standardized and faster configuration. RedHat's corporate support provides access to specialists and technical knowledge bases, such as RedHat's own documentation, speeding up the recovery of critical services, which I think is a good example.

The best features that RedHat 9 with support by ProComputers offers are a secure system and environment for corporate applications, and it is excellent for installation on servers. User configuration is also good, as is application deployment. All these features within the environment provide benefits such as reduction of manual work, fewer operational errors, and time savings for infrastructure configuration and DevOps, for example.

These features, particularly in RedHat 9 with support by ProComputers, make my day-to-day work easier by reducing manual work and allowing for fewer operational errors, which translates into time savings for infrastructure teams, all helping with automation.

Kubernetes and OpenShift are features of RedHat 9 with support by ProComputers that help with modern architecture, improve scalability, and simplify the DevOps process. I believe RedHat offers specialized enterprise support, at least from my perspective.

To improve RedHat 9 with support by ProComputers, one suggestion is to address complexities in updating security patches in critical or isolated environments lacking connectivity with the remote repository or the internet, as this complicates some updates and necessary checks.

Regarding needed improvements, access to information about support should be analyzed further. Although the documentation is already quite rich, perhaps a more accessible language or integrated artificial intelligence in support would be interesting.

Regarding the AI features of RedHat 9 with support by ProComputers, I believe that governance and security need a lot of improvement, especially governance, as both aspects should be tested daily and perhaps undergo pentests on these two systems on the platform, which I think is worth paying attention to.

The accuracy and reliability of the results are, in my opinion, around 90%, but measuring it accurately is necessary, and decisions are made based on data, so perhaps data analysis could see improvements in this AI aspect.

I have been using RedHat 9 with support by ProComputers and other versions practically throughout my entire career in technology, for about seven years. As for support by ProComputers, I do not think I have had that support yet, but I have had RedHat support in general for about that same time.

On a scale from 1 to 10, I would rate RedHat 9 with support by ProComputers an eight.

I give it an eight because there is room for improvement. It is very good, and I consider eight to be a good score, but there is still a lot of room for improvement, especially with AI. The platform and system are complete and good, and I think this score reflects the highest you can give based on what is available on the market today for systems and analysis of this type.

RedHat 9 with support by ProComputers is implemented in my organization as a local on-premises installation, but we do not use it much at the moment, even though it is local on-premises.

My advice for anyone considering using RedHat 9 with support by ProComputers is to always study the documentation, read about the system and its versions, and stay well updated to ensure you can implement it correctly, as it is a powerful system that can be used in many ways, from embedded systems to development platforms.

My main use case for RedHat 9 with support by ProComputers is running it on our data bank servers, application servers, and other systems.

ProComputers' support helps us most in keeping those systems running. They support us and help with troubleshooting.

We had bottlenecks in the application, and ProComputers helped us find where the bottleneck was.

I believe maintaining RedHat 9 with support by ProComputers is always refreshing.

I believe the best feature is the integration of RedHat 9 with support by ProComputers.

The integration has made day-to-day work easier. I support and maintain the database, data bank, and application in the same versions, which makes it easier to refresh and upgrade across more versions.

Overall, RedHat 9 with support by ProComputers has impacted our organization positively, particularly because of the fast support and fast resolutions in the cases we updated.

We had an authentication problem, and the team resolved it quickly. The estimated time for the authentication integration between environments is 10 minutes.

I'm very satisfied with the support from RedHat 9 with support by ProComputers when I need it.

If I could change one thing, I would simplify the documentation.

I'm very satisfied with the support.

I have been working with RedHat 9 with support by ProComputers for five years.

RedHat 9 with support by ProComputers is very stable.

Scalability is great, and Red Hat with Satellite is a great combination.

Red Hat Satellite makes it very simple to build servers, distribute, and maintain new versions.

Customer support is very fast.

On a scale of one to ten, I'd rate the customer support 10.

I did not use a different solution before. I am very satisfied with this solution.

I have seen a return on investment.

I believe the rough ROI metric is 80%.

I believe the 80% is related to how much easier it is.

Pricing, setup cost, and licensing are very simple. I'm satisfied.

I evaluated other distributions before choosing RedHat 9 with support by ProComputers.

The Linux distributions I evaluated were SUSE and Debian.

My overall rating for RedHat 9 with support by ProComputers is nine.

I will never give it a 10.

I'm very satisfied with the governance and security of RedHat 9 with support by ProComputers' AI capabilities, and I give them a 10.

I'm very satisfied with the accuracy and reliability of its AI output.

For deployment, we use public and private cloud.

We use OCI as our cloud provider.

For others looking into RedHat 9 with support by ProComputers, my advice is to buy it. Working with ProComputers is very great.

My main use case for RedHat 9 with support by ProComputers includes customer support, which I handled some years ago when I worked in technical support, and providing technical support for OpenShift core servers.

A specific example of a situation in which I used RedHat 9 with support by ProComputers to serve a client or provide technical support on OpenShift servers is that I am not an expert in OpenShift, so I often rely on guidance from support for the entire product to solve certain problems that are inaccessible to me at the operating system level, up to where I am allowed to make changes, as defined by the client and the client's security department. I act according to the powers I have to operate within the servers, and for everything else, I go through RedHat support.

The best features that RedHat 9 with support by ProComputers offers in my experience have already been mentioned in some of my previous statements.

In my use of RedHat 9 with support by ProComputers, the descriptions mentioned, especially the logical ones, stand out and are perfect.

RedHat 9 with support by ProComputers has positively impacted my organization through standard support and premium support. The reduction in downtime, and the ability to take an issue straight to support, which is available 24/7, have made it possible to avoid future problems by implementing monitoring agents in certain namespaces and in certain containers, depending on the service the client uses.

It would be very presumptuous of me to speak badly of a product that is clearly being improved, but of course, more agility, a lower SLA response time, and a more user-friendly interface for the client are always better.

An improvement point I would like to mention regarding RedHat 9 with support by ProComputers is that the cost could still improve here in Brazil and be a bit more affordable.

I have been using RedHat 9 with support by ProComputers for about two years.

I mentioned those situations in the previous comment, and the context of contracting RedHat services is very efficient in terms of support responses and has been improving every year.

The score of eight reflects the speed and sometimes the language used in the support service, which kept it from being a higher or lower rating.

On a scale from 1 to 10, I would rate RedHat 9 with support by ProComputers an eight.

Regarding the AI features of RedHat 9 with support by ProComputers, in terms of security, I am not a cybersecurity specialist who can gauge what level of issues might occur, but I have never had any problems.

My advice for other people who are considering using RedHat 9 with support by ProComputers is that if they need something robust, scalable, extremely secure, with excellent support and a range of infrastructure possibilities, it is without a doubt one of the best products on the market.