I work in an industry where I mainly look after the requirements, for which I use Polarion ALM.
The features of the solution are most valuable when it comes to its use in our company's development-related area.
Based on the requirements of my company, I can say that the tool helps collect information from different people with the help of a component in the tool known as epics. The tool offers our company the capabilities and features for use cases. The tool mainly helps our company in the area of planning, especially on the agile side we work on presently, which we recently integrated with DevOps. The planning phase is worked out based on the aforementioned details.
At the moment, I haven't looked in-depth into what needs improvement in the product. Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more. Polarion ALM's features should be communicated easily with other tools as well. My company developed and built up some areas in Polarion ALM, because of which we are able to communicate its features with the other tools we use, but in general, everywhere, it is quite difficult to do it, mainly on the side of Azure DevOps. If you just look at Azure DevOps, it is completely on CI/CD pipeline, and the development process for certain things happens in such a tool when revolving around areas, like Sprint, Scrum, and Kanban, that fall under agile methodologies and not there in ALM, making it an area Polarion needs to build. Otherwise, Polarion ALM should be able to integrate with multiple tools and make the overall functioning feel much better.
I have been using Polarion ALM for four months.
It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.
Scalability-wise, I rate the solution an eight out of ten.
Around 12 to 13 people in my company use the solution.
Our company doesn't have any requirements, but in the future, we might increase the usage of the solution.
I rate the technical support a nine to ten out of ten.
I rate the product's initial setup phase a seven to eight on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process since the process was not too easy for me.
The solution is deployed on a private cloud.
I may not have the complete information on how much time the tool takes to be deployed because our company uses it for planning purposes, but we haven't used it yet for the deployment side.
It is an expensive product. After using other tools, Polarion ALM seems to be very expensive.
I recommend the product to those who plan to use it. My requirements from the tool are not fulfilled with Polarion ALM, so I have to use multiple tools for that. Integration and scalability are possible with the solution, but I think Polarion has to be developed in a way that supports the software development area at a very low level, in the case of which the price should not be too high so that it becomes easy for people to use it.
Compared to Azure DevOps and other development tools available in the market, Polarion ALM is a bit costlier.
I rate the overall tool an eight out of ten.