Oracle Service Bus OverviewUNIXBusinessApplication

Oracle Service Bus is the #6 ranked solution in top ESB (Enterprise Service Bus) tools. PeerSpot users give Oracle Service Bus an average rating of 7.6 out of 10. Oracle Service Bus is most commonly compared to Mule ESB: Oracle Service Bus vs Mule ESB. Oracle Service Bus is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
Oracle Service Bus Buyer's Guide

Download the Oracle Service Bus Buyer's Guide including reviews and more. Updated: November 2022

What is Oracle Service Bus?

Oracle Service Bus transforms complex and brittle architectures into agile integration networks by connecting, virtualizing, and managing interactions between services and applications. Oracle Service Bus delivers low-cost, standards-based integration for mission critical SOA environments where extreme performance, scalability and reliability are critical requirements.

Oracle Service Bus enables companies to use the values of their enterprise applications portfolio. From on-premise, to the cloud to mobile devices, Service Bus allows companies to leverage their existing investments in new ways by extending the performance and scalability leadership of Oracle SOA and API Management.

Oracle Service Bus Customers

MakeMyTrip Ltd., Griffith University, Colab Consulting Pty. Ltd., Pacfico Seguros Generales, IGEPA IT-SERVICE GmbH, Guangzhou Municipal Human Resources and Social Security Bureau, Pacfico Seguros Generales, Bank Audi S.A.L., Rydges Sydney Airport, Intelligent Pathways, Nacional Monte de Piedad IAP

Oracle Service Bus Video

Archived Oracle Service Bus Reviews (more than two years old)

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Radhey-Rajput - PeerSpot reviewer
IT Analyst at NCR Corporation
Real User
Straightforward setup with Good Features but the Connectivity needs Improvement
Pros and Cons
  • "I am a part of the software developing team and I mainly use this solution for the integrating applications."
  • "The connectivity with the solution is an area that needs to be improved. On occasion, requests are lost due to losing connectivity."

What is our primary use case?

I am a part of the software developing team and I mainly use this solution for the integrating applications.

What is most valuable?

The features most valuable are all of the features relating to the integration of applications.

What needs improvement?

The connectivity with the solution is an area that needs to be improved. On occasion, requests are lost due to losing connectivity. 

Also, there should be proper monitoring of what is coming into and going out of the Service bus and it should be logged. 

Every request should be logged.

Technical support on the Oracle site needs improvement. When we have an issue, we create an SR for Oracle. The read the request, but they do not respond properly. When creating the SR, they ask for a lot of information from us. The requested information is provided to them but still, a solution is not provided.

It would be a benefit to have proper instruction on the different types of configuration or to have an example or suggestion for different types of Scenarios and how to configure them.

I would like the configuration information provided to us.

For how long have I used the solution?

I have been using this solution for ten years.

Buyer's Guide
Oracle Service Bus
November 2022
Learn what your peers think about Oracle Service Bus. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,774 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

We have a lot of customers and we have several enterprise applications.

What do I think about the scalability of the solution?

This solution is scalable. We can add to it and we have multiple interfaces. 

We have a lot of users, although I am not sure how many.

We have a team of thirty people working and maintaining this solution. Some are developers and some are part of the administrative team.

How are customer service and support?

The technical support is good.

Technical support on the Oracle site is not as good, sometimes we will get our issues resolved but not always.

How was the initial setup?

It may not be for others but I feel that the initial setup is straightforward. It is not complex. 

Once I put in a request and it is approved by a manager, it takes ten to fifteen minutes to deploy.

We deploy both on-premises and Cloud. It's a private company cloud, not public.

What other advice do I have?

Oracle a good product. It can be used for the integration of this solution.

I have only received positive feedback for this solution. The features are good. It's sufficient for us.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Tech of Oracle Service Bus with 51-200 employees
Real User
Good connectors for interfacing with other applications, but the technical support needs to be improved
Pros and Cons
  • "The most valuable feature of this solution is that you can connect with different applications."
  • "This solution should work better with RESTful services."

What is our primary use case?

We are using Oracle Service Bus to connect between API management and microservices. For example, we use it for data transformation, bringing data from a specific form in one service to another form in a different service.

What is most valuable?

The most valuable feature of this solution is that you can connect with different applications.

What needs improvement?

I had a problem with one of my projects because OSB cannot send cookies to the RESTful services.

This solution should work better with RESTful services.

For how long have I used the solution?

I have been working with Oracle Service Bus for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

We have four developers who are using this solution.

How are customer service and technical support?

The technical support for this solution is not very good. I have not been able to get problems resolved because I do not have a professional account. The support is not very useful for developers.

Which solution did I use previously and why did I switch?

Prior to using Oracle Service Bus, I was using webMethods Integration Server, by AG.

It was not my decision to switch and I am comfortable working with either of these solutions.

webMethods is very easy to use but it does not offer the same level of capability for personalizing your development. With respect to ease of use, for data transformation in OSB, we had to write a function but with webMethods it was just a drag and drop.

How was the initial setup?

The initial setup is not complex. It takes less than one minute to deploy.

What other advice do I have?

My advice to anybody who is implementing this solution is to study the architecture that they want to implement very well. That way, they won't have to have repeated flows that do the same work.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Service Bus
November 2022
Learn what your peers think about Oracle Service Bus. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,774 professionals have used our research since 2012.
PaulPerez - PeerSpot reviewer
Integration Architect at Pymma consulting
Real User
Top 5
Functional message delivery service, but there are issues with monitoring
Pros and Cons
  • "The ability to master the process in one location."
  • "There are issues, especially if you want to create some compensation in your service bin."

What is our primary use case?

I'm an integration architect and we're a customer of Oracle. 

What is most valuable?

What's valuable is the ability to master the process in one location. That's the main difference between other firewall products and this. Usually, there's an issue when you want to integrate many services together because you can't save contacts in one place. For example, if you have A, that calls B, that calls C, that calls D, there's no place to store your contacts and that's a problem. We can do that with Oracle.

What needs improvement?

The main inconvenience is the composition between services. Using software initiation, occupation with BPM, or BPI is better. There are issues, especially if you want to create some compensation in your service bin. If you have six or seven services you call in the same process, it's very difficult and that's the main issue. I get compensation with the WBS tool. 

Another point relates to monitoring. When you want to show what's happened in your system, you have to deploy a direct system on each service. It's simple to put the monitoring on your BPM and that's the main difference for me. Also, connectors can be on Apache Kafka, on Oracle, or OpenESB, or on Mule, it's the same thing. It's how you execute the process. For example, OpenESB support is the difference between the interface with the service and the implementation. Oracle is more intelligent. When you want to invoke a service B, for example, you don't directly invoke service B but ask the system for the best and most accurate implementation of B for your system and it provides that. You can't do that with a simple ESB. 

For additional features, if I compare OpenESB, there is the possibility to define policy between services so that when you create a connection, you can't associate the connection with the policy. That could be included in the solution. 

For how long have I used the solution?

I've been using the product for a year. 

What do I think about the stability of the solution?

It's a stable solution. 

What do I think about the scalability of the solution?

I have no problems with the scalability, but when you define the hierarchies there can be problems. 

How are customer service and technical support?

We've never used technical support, we have our own tech team within the company. 

How was the initial setup?

Implementation took a few weeks, no more. It was relatively simple I believe but I'm not an expert on deployment and installation.

What other advice do I have?

This is a good product, not an exceptional product. You could say it's a bit greedy as it requires lots of additional resources because you have to deploy the database and then ESB on top of that. But if you have the resources and people, it's a good product. 

I would rate this product seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anurag_Bhatnagar - PeerSpot reviewer
Principal Consultant at Tech Mahindra Limited
Consultant
Has good reporting and adapters, and easily integrates with other applications
Pros and Cons
  • "The most valuable feature is the adapters."
  • "This solution would benefit from having more cloud-based adapters."

What is our primary use case?

We are an IT solution provider and this is one of the products that we implement for our clients. We have competencies in different ESB products including Mulesoft ESB, Oracle Service Bus, and Microsoft BizTalk. 

What is most valuable?

The most valuable feature is the adapters.

This solution can be easily integrated.

The reporting is very good.

What needs improvement?

This solution would benefit from having more cloud-based adapters. 

Which solution did I use previously and why did I switch?

I am a solution architect and while my background is mostly in Microsoft solutions, I am familiar with the Oracle products as well. Our company has dedicated teams that are specialized in many different solutions. The choice is driven by the client. For example, if a customer mostly has Oracle products then that is the solution that we implement.

This client for Oracle Service Bus was having trouble with point-to-point integrations, so everything was being done at the back end and it affected the ability to do jobs. This is the reason that they adopted this solution.

How was the initial setup?

The initial setup is a little bit complex. One of the ways it is complex is that there are a lot of features and the customer may not want all of them. Once you figure out which ones the customer doesn't want, they have to be disabled.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is better than the subscription-based Mule ESB.

Which other solutions did I evaluate?

Mule ESB is another solution that we have a dedicated team for and a lot of experience with. It is very powerful and we felt that in this particular scenario, Oracle had an edge. Mule out-of-the-box is missing a lot of features that Oracle has, and we see this year that Oracle is getting much better than Mule.

Another reason that Oracle was selected over Mule ESB is because of the pricing.

What other advice do I have?

The suitability of this solution depends on the customer's environment and requirements. For situations where they are many integration points, whether they are on-premises or in the cloud, this is a good solution.

Overall, this is a good solution from the user's perspective, but it is a little bit complex to manage.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Developer at Touro University California
Real User
Easy to learn and integrates well with other technologies
Pros and Cons
  • "This product is not complicated and very easy to learn."
  • "There are times when I select components in composite and they do not appear, and I cannot figure out why."

What is our primary use case?

I use this solution for development with complex integration.

What is most valuable?

This product is not complicated and very easy to learn.

Integrating this solution with other technologies is not difficult.

What needs improvement?

There are times when I select components in composite and they do not appear, and I cannot figure out why. This can happen when you develop a big project and clone it, then look for a service. Sometimes, you cannot find your work. It's a big problem.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

This solution is stable, although sometimes we see some strange behavior in the developer, where some parts do not appear. In cases like this, we need to reset.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Prior to this solution, we used Java and Java Brains suite. Using Java is more complicated, and these things are taken care of by Oracle Service Bus.

What other advice do I have?

Overall, this product is quite good and I feel comfortable when I use it.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user852777 - PeerSpot reviewer
‎Senior ETL Consultant at a tech vendor with 201-500 employees
Consultant
Helps us in building reusable, well-defined services
Pros and Cons
  • "It is lightweight and one can easily integrate with different applications, databases, JMS, or web services through different protocols."
  • "It was very good at supporting high transactions, up to 300 transactions per second."
  • "It needs to support more adapters, because the integration points keep changing and new things keep coming up. It also needs to be more scalable."

What is our primary use case?

Integration. Writing of services. It's a proxy layer.

How has it helped my organization?

It helps in building reusable, well-defined services. 

What is most valuable?

It is lightweight and one can easily integrate with different applications, databases, JMS, or Web services through different protocols. 

What needs improvement?

It needs to support more adapters, because the integration points keep changing and new things keep coming up. It also needs to be more scalable.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

I have seen that it is able to perform under high-load transactions. It was very good at supporting high transactions, up to 300 transactions per second. That requires more servers, obviously.

How is customer service and technical support?

Sometimes we have issues, so we'll raise them with Oracle. I would say their support rates eight out of 10.

How was the initial setup?

It needs some knowledge of different artifacts and you also need to have some knowledge of Web servers, the application server, something about the database; at least some knowledge. It is not very difficult and not easy. I would put it somewhere between easy and medium complexity.

What other advice do I have?

When selecting a vendor, at least from the architecture and the developer's standpoints, looking at the implementation and scalability are the two most important things.

Oracle provides good documentation, look through that. This solution is advisable when you need some kind of layer in between, so that it acts as middleware for different systems. That's where you will need to use this.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Consultant at a consultancy with 10,001+ employees
Real User
It is flexible with accepting incoming messages, including handling JSON.

What is most valuable?

  • It’s a lightweight tool compared to Oracle BPEL
  • The design of the product.

How has it helped my organization?

Because it can handle JSON inputs, we can now use JSON.

What needs improvement?

The logging and error-handling framework can be improved.

Usage of DVMs, MDS and other additional features that are possible in XSLT in BPEL are missing in this product.

For how long have I used the solution?

I have used it for the past three years and I am satisfied with it.

What was my experience with deployment of the solution?

There were no issues with deployment; it was very straightforward.

What do I think about the stability of the solution?

I have not encountered any stability issues. The product is highly stable.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. The product is highly scalable.

How are customer service and technical support?

Technical support is 3 out of 5; availability of materials and support related to OSB 11g is less commonly available.

Which solution did I use previously and why did I switch?

Even though we had been using Oracle BPEL, we had to go with Oracle Service Bus because it is able to handle JSON inputs. We tried to implement one scenario using Oracle BPEL but couldn’t achieve it in BPEL, so we had to go for OSB and were amazed by its flexibility in accepting incoming messages.

How was the initial setup?

Initial setup involves a learning curve; it’s not as straightforward as Oracle BPEL. For example, defining custom variables, assigning and replacing different activities is a bit intriguing compared to BPEL.

What about the implementation team?

We implemented it through Zensar. Their level of expertise is 4 out of 5.

What was our ROI?

ROI is not tangible, but we have benefited highly from this product.

What's my experience with pricing, setup cost, and licensing?

I heard it’s available free with Oracle SOA Suite 11g, so don’t worry about additional licensing costs for this product.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options. We only explored different Oracle alternatives.

What other advice do I have?

It is a very lightweight product and has great processing speeds.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is Oracle’s first Global Cloud Elite partner.
PeerSpot user
it_user522000 - PeerSpot reviewer
Middleware Administrator at a comms service provider with 10,001+ employees
Vendor
We can generate a specific URL with our naming convention. We know where it goes, who's calling it, what environment it's for.

What is most valuable?

It's sort of a one-stop shop for web services. All of our web services interact with each other. Instead of calling specific server host names and specific URLs, we call the OSB service bus URL that's configured for that specific client. It's very simple to know where things are going because we can generate the URL specifically with our naming convention, so that we know where it goes, who's calling it, what environment it's for.

What needs improvement?

With the most recent version, 12c, I'm still getting use to using it, learning how to use it, how to configure it. The Oracle documentation is OK, but there aren’t a lot of good examples for me to follow. It describes the concepts and what it can do, but how to apply them has been a struggle, so far. I'm still looking for help in that area.

For how long have I used the solution?

I have been using it for at least eight years.

What do I think about the stability of the solution?

It is very stable. It processes hundreds of thousands of transactions per month. Once, with our primary system for handling customers coming into our site for orders and order information, the customer would come in and send an email to our internal users; that crashed our Exchange server but OSB kept running. It was fine. It's very stable and it has to be for what it does. It's kind of like a load balancer in a way; if it goes down, then everything behind it will stop operating.

What do I think about the scalability of the solution?

It can meet our scaling needs moving forward. I would be surprised to see it have a problem with scalability.

How is customer service and technical support?

Technical support is OK. We know what to expect from Oracle support. You're going to ask a question. Generally, you're provided with a document: "Check out this support doc. Does this answer your question?" If it doesn't right away, then they'll take a closer look.

It's OK. It's not ideal, but after working with it for so many years, I know what to expect out of it.

How was the initial setup?

Initial setup is pretty straightforward for an Oracle product. Again, we know what to expect with it and it works well.

What other advice do I have?

When I select a vendor to work with, I look for reliability and ease of use. Performance is everything and this has proven itself over the years. That's why we keep using it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Service Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
Buyer's Guide
Download our free Oracle Service Bus Report and get advice and tips from experienced pros sharing their opinions.