What is our primary use case?
My use cases for Oracle Linux 8 | Support by SupportedImages, if I were to describe it in my own words, mostly involve being a system admin. Daily, I check the logs and the server status, and I troubleshoot, implement, and deploy files given to me by the developer. I also have to update the patching system and install applications like Apache Tomcat. I monitor the system daily as part of my job.
What is most valuable?
The fast performance is what I like most about Oracle Linux 8 | Support by SupportedImages; it is very fast compared to other operating systems. It is also virus-free with no bugs or outside phishing coming to the system.
Oracle Linux 8 | Support by SupportedImages is bug-free and virus-free, and it is very secure. If I put the firewall in place, nobody can break it without SSO. The security system is very highly designed and structured in this operating system.
What needs improvement?
What I dislike about Oracle Linux 8 | Support by SupportedImages mainly pertains to the command prompt. Everything is written in the command line, so if it were more graphical, where I could use a mouse pointer or an AI system to update and be more automated and user-friendly, it would be better. There would be no need to memorize any command.
For example, if I want to delete something, I should be able to use the mouse pointer, go to the specific folder, and right-click to delete. If Oracle Linux 8 | Support by SupportedImages added this type of user-friendly graphical interface, it would be more usable and faster for everybody without needing to be a super expert.
For how long have I used the solution?
I have been using Oracle Linux 8 | Support by SupportedImages overall for three years.
What do I think about the stability of the solution?
Regarding stability, I have seen some downtime. I try to minimize that, which is why I conduct maintenance during the nighttime, specifically on Saturday nights, usually after 12 o'clock. If any problems arise, I can solve them by Sunday.
This is a common practice, but there are some errors or bugs that I find, and by checking the logs, I can resolve those issues as I regularly check the logs to see what is happening during installation or updates.
What do I think about the scalability of the solution?
I think scalability is good. Oracle Linux 8 | Support by SupportedImages is still running in the company, so it is not bad. I would rate its stability as about eight out of ten.
How are customer service and support?
I have contacted the technical support of Oracle, specifically the vendor. Sometimes I call them, mainly when I need to migrate from one version to another. For example, I was running version seven and needed to update to version eight. They provided me with the full procedure. I cannot create the procedure myself, as I am unsure how the update operates, and they guided me through it. They also documented my system configuration, which I shared with them to help in my version updates, and I conducted tests in my test machines before going into production.
If I were to rate the support of the vendor on a scale from one to ten, I would give them a 10 out of 10. When I follow this process, they provide the documents, and when I call them, they immediately answer as it is production. I cannot wait, so they give their 100% support without any doubt.
Which solution did I use previously and why did I switch?
I have used alternatives to Oracle Linux 8 | Support by SupportedImages, such as Red Hat Linux and AIX.
How was the initial setup?
Since I have deployed Oracle Linux 8 | Support by SupportedImages, sometimes it is difficult and sometimes it is easy. It depends on the system, as it is not running on one hardware; there are many networking things involved, such as bandwidth, RAM, speed, and CPU percentage. If all the teamwork is going well, it deploys very smoothly. I can deploy anything quickly; it is not a big deal.
But if there is a high CPU percentage or some network issue, I must first solve that before deploying any software; then, sometimes it becomes difficult. I have to check everything, and if all is running smoothly, I can easily install and deploy the software. It depends on how the system runs and how everything goes.
Before deploying, I also check how many users are logged in, and I set the time, usually deploying at night when nobody is working on the system, generally on Saturdays or Sundays for larger software deployments.
Which other solutions did I evaluate?
I actually prefer Red Hat Linux more because I work more with Red Hat than Oracle Linux 8 | Support by SupportedImages. Red Hat is more user-friendly, and I know everything, such as the command and anything else. If you mention Red Hat Linux, I know where the folder is or where the system files are. Oracle Linux 8 | Support by SupportedImages can sometimes be confusing because I do not use it too much.
What other advice do I have?
As a professional, I have been working in my current field overall for two years.
I perform maintenance to keep Oracle Linux 8 | Support by SupportedImages working, usually weekly. I check because I have another third-party software, Power BI, which serves as monitoring software. From Power BI, I can see the problems in the system. If Power BI indicates that the system needs more space or memory updates, I first take reports, then install and coordinate with my team to address specific alerts from Power BI. I take immediate action if it is in live port, and if it is in the test server, I decide on a date for this type of job. This is how I keep everything updated.
For an overall score for Oracle Linux 8 | Support by SupportedImages, I would give it a nine because there are some user issues; I have told you it is not user-friendly in some areas. At times, I have to memorize too many commands, and there are not many shortcuts, which means Oracle Linux 8 | Support by SupportedImages is not as modern or streamlined as it could be. However, everything else about the Unix system and Oracle Linux 8 | Support by SupportedImages serves its purposes well.