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Oracle Access Manager OverviewUNIXBusinessApplication

Oracle Access Manager is #8 ranked solution in top Access Management tools. PeerSpot users give Oracle Access Manager an average rating of 8 out of 10. Oracle Access Manager is most commonly compared to Azure Active Directory: Oracle Access Manager vs Azure Active Directory. The top industry researching this solution are professionals from a computer software company, accounting for 31% of all views.
What is Oracle Access Manager?
Oracle Access Manager delivers risk-aware end-to-end user authentication, single sign-on, and authorization protection, enabling enterprises to secure access from mobile devices and seamlessly integrate social identities with applications.
Buyer's Guide

Download the Access Management Buyer's Guide including reviews and more. Updated: January 2022

Oracle Access Manager Customers
SekerBank, University of Melbourne
Oracle Access Manager Video

Archived Oracle Access Manager Reviews (more than two years old)

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IT Solution Provider at a tech services company with 201-500 employees
Real User
Single sign-on availability and good user self-service that helps save time
Pros and Cons
  • "I would tell others that this solution is reliable. If they are looking for a solution that is reliable and that is scalable, then this is a good one."
  • "In the next release, I would like to see improvements made to the interface."

What is our primary use case?

The primary use case of this solution is for accessing different systems with one single sign-on.

How has it helped my organization?

If I needed to reset my password or if I needed access to certain applications that I didn't have access to, I would have to put in a request to get approval.

Now, instead of contacting our IT department to do this for me, I can just log in to make the request.

We have fewer IT requests. It saves time.

What is most valuable?

The most valuable feature is the sign-on and ability to get user self-service.

Self-service is very good.

What needs improvement?

It's difficult to say how this solution can be improved since I have been using it for one month. Maybe the user interface needs improvement. However, it's easy to navigate and the process is clearly shown, I don't see much that needs improvement.

For how long have I used the solution?

I have been using this solution for one month.

What do I think about the stability of the solution?

This solution is stable.

For the last month, I haven't seen any downtime.

There haven't been any errors or limitations that will inconvenience the user.

What do I think about the scalability of the solution?

This solution is scalable.

Which solution did I use previously and why did I switch?

Previously I did not use any other solution.

How was the initial setup?

The initial setup was simple and straightforward.

What other advice do I have?

I would tell others that this solution is reliable. If they are looking for a solution that is reliable and that is scalable, then this is a good one.

In the next release, I would like to see improvements made to the interface.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech services company with 1,001-5,000 employees
Consultant
Decreases the complexity of access which saves time, confusion and trouble
Pros and Cons
  • "Excellent SSO solution for Oracle products."
  • "May not integrate easily with non-Oracle products."

What is our primary use case?

The product is our solution for SSO (Secure Sign On). The solution allows users to sign in to one application, for example, Windows, and they will have access to other applications that require login without having to log in each time.

How has it helped my organization?

It decreases the complexity of access. This alone saves time, confusion and trouble.

What is most valuable?

SSO itself is valuable because it allows the users just to have one password. After logging in to their machine, users don't need to remember or enter additional passwords. There is no need to log in and log out many times, which saves time. Users log in to any application just by typing the initial password.

What needs improvement?

The product could be improved by simplifying changing the master password. That is, if you change a password in one place it would be good to automate changing the password for all the gateways so that change is less complicated.

For how long have I used the solution?

We have been using the product for more than two years.

What do I think about the stability of the solution?

It is very stable. This is because it is a mature product and it gets better with time. It improves and I think that it continues to do so.

What do I think about the scalability of the solution?

It is very scalable. You can serve as many users as you need to add. As long as you have the machines and infrastructure in place there are no real limits to the scalability.

How are customer service and technical support?

Initially, the customer support was in Europe and the technicians were very knowledgeable. Now they have changed support locations and customer support is not as good. The technicians are simply not as knowledgeable and experienced with the solution. Hopefully, over time this will work out and the new technicians will gain the knowledge that they need to service customers better.

Which solution did I use previously and why did I switch?

In my experience, clients did not have a previous solution. The idea of the installation was to provide a solution which did not previously exist and make managing sign on less complicated.

How was the initial setup?

In most cases the implementation is simple. However, it can get more complicated. In an instance which requires high security (e.g., a bank), we have to make sure there are no back door entry points to log in. Once this is done, it is very secure. If the installation is simple, it doesn't take much time. If there are hundreds of machines and they require customization, it can take quite a bit of additional time.

It's not easy to integrate Oracle Access with other non-Oracle products. It takes some more effort, and you will need to refer to the documentation or technical support. It will allow integration, but it will not necessarily be easy to implement.

What about the implementation team?

We do the implementations ourselves so there is no need for additional vendors or engineers.

What was our ROI?

It is difficult to really tell what the exact return on investment is. The product saves time and increases security. These are the benefits.

What's my experience with pricing, setup cost, and licensing?

Pricing is scalable depending on the number of users. The more users, the more it will cost. It is not the cheapest solution but it is the most compatible with Oracle.

Which other solutions did I evaluate?

We have chosen to install this product as an SSO solution because it is powerful, recognized and mature. We really did not consider other solutions as we service Oracle installations.

What other advice do I have?

Oracle Access Manager is a very efficient solution if you're working with Oracle applications like ELT, and so on. It's very efficient with this because integration is built-in. You have to make sure that an application is supported by Oracle as the Access Manager product is meant to supporting their own products.

I will rate it as an eight out of ten because it's a good solution, it's very stable and integrated with Oracle solutions. It can be scaled as much as you need as long as you can afford it. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Find out what your peers are saying about Oracle, Okta, Broadcom and others in Access Management. Updated: January 2022.
563,780 professionals have used our research since 2012.
ITCS user
Customer Relations at a tech vendor with 11-50 employees
Consultant
Oracle's WAM Product Provides Limited Value Relative to Its Complexity

What is our primary use case?

Single sign on between analytics and financial platform for internal and external users.  Authorization was front-door only, no granularity between apps.  Used to force acknowledgement of terms of use.

How has it helped my organization?

I was able to use the new SAML Service Provider capability to consume a federated token and exchange it for an OAM token for subsequent session requests across multiple applications.

What is most valuable?

Pretty robust dynamic HTTP Header Responses
Stateful session management, enabling server-side session termination and/or prevention of concurrent logins.

What needs improvement?

The ADF UI is clunky, IMO
The session URL redirects have to be accounted for network-wise. Default is client talking to OAM Server (PDP) in middle tier, which is not realistic. Need separate load balancer/VIP just for this.
Identity propagation to backend apps still immature, IMO. Still relying on headers without any kind of callbacks or 2-way verification, even with Oracle apps.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

Too many HA interfaces.

How are customer service and technical support?

Customer Service:

Poor. The EBS Access Gate support was delivered as a patch and support was not able to solve various problems, which I believe to be attributes to more current versions of OAM and WebLogic not being backwards compatible with the documented solution.

Technical Support:

Great blog content from A-Team at Fusion Middleware Security blog.

Which solution did I use previously and why did I switch?

I've used Symplified, SiteMinder in other shops. This was an Oracle shop, so there was no discussion on which solution was best.

How was the initial setup?

Only because I was familiar. I doubt a first-timer would be able to navigate the documentation.

What about the implementation team?

I was the sole implementer as an independent contractor.

What's my experience with pricing, setup cost, and licensing?

Cannot divulge.

Which other solutions did I evaluate?

Not in this case.

What other advice do I have?

Consider alternatives. There's nothing specific to OAM required to provide SSO to Oracle applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user435978
Solutions Architect at a aerospace/defense firm with 1,001-5,000 employees
Real User
We get identity federation, virtual directory and various other things so we can combine all of our backend Active Directory and other pieces into a directory that looks like one directory.

Improvements to My Organization

It provides us the ability to control who can get to what systems. It's been a challenge for us because it's definitely different from the old 10g SSO piece. We've had a few more challenges with that than we did with the old technology.

The good part of it is that it provides us a great deal of flexibility. With the Access Management Suite, you get identity federation, virtual directory and various other things so we can combine all of our backend Active Directory and other pieces into a directory that looks like one directory, including external users, vendors, and outside people with whom we have partnerships.

Room for Improvement

It needs to be simpler to install and simpler to maintain. There's lots of little pieces and moving parts, it seems. For a smaller shop like us, it's not an easy thing to move into.

Use of Solution

We've been using it for about two years.

Stability Issues

It's been too unstable for us, mainly because we had some firewall issues, so we had to figure out a lot of those. We've had a couple of false-starts with the product. That's one of the things you get when you try to do it all yourself and don't get external help.

Scalability Issues

We've never really had a need to scale it much. It's documented fairly well, so I don't have an issue with that at all.

Customer Service and Technical Support

They're always hiring new people, so if you get a new person, it's somewhat chancy on getting good support, but they have excellent people generally. Eventually you can get to somebody who's excellent, especially if your problem is a challenging one. It's easy to escalate it and get it up there.

I've always thought working with Oracle support has been much better than any other vendor we've worked with. They're always improving their website and making it more helpful. I've been very pleased with their support.

Initial Setup

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Developer at a tech services company with 51-200 employees
Consultant
Difficult to learn. Quick to use once you have some experience with it.

What is most valuable?

You can adapt any thing that you want to authenticate like (LDAP, Own Databases, Security Providers as RSA, Gemalto, WatchData, Vasco and so on).

How has it helped my organization?

Before using OAM we authenticated via RSA Web Services, Web Services are quick but OAM lets us be scalable and provides a performance improvement.

What needs improvement?

The JDK version that use is too old (JDK 6), some of RuntimeExceptions are relative to OSGi and Oracle dont provide information about it.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

Yes, the classloader to deploy a Custom OAM Plugin is very difficult to understand, and its relative to OSGi framework.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Good

Technical Support:

Bad, when we have problems Oracle Support doesn't fix it.

Which solution did I use previously and why did I switch?

Like OAM no, we use workaround web services with RSA.

How was the initial setup?

Yes, when you try to deploy and don't know exactly which, you can develop Custom OAM Plugins you need to search also about the OSGi Framework, this framework is the base of OAM Custom Plugins, and Oracle doesn't offer much documentation about it.

What about the implementation team?

In-house but use Oracle Support account and their level of expertise is good but don't fix the problems very well.

What's my experience with pricing, setup cost, and licensing?

At the beginning it was very difficult when I developed my first Custom OAM Plugin it took me around 2 months. Now I develop the same plugins in few minutes or max in 2 hours.

What other advice do I have?

Read about OSGi Framework before developing Custom OAM Plugins.

Disclosure: I am a real user, and this review is based on my own experience and opinions.