We performed a comparison between Azure Monitor and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The solution has tons of valuable features."
"A product that is well-integrated for monitoring Microsoft Azure."
"The initial setup is straightforward."
"Azure Monitor gives us the observability to check everything that we have in the cloud."
"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth."
"Technical support is helpful."
"The solution is quite stable."
"It has good troubleshooting features."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."
"Currently, it seems it's complicated to get the correct information in terms of what to do and how things work."
"When something goes down, we want the option to have automation in place to get it back up again as quickly as possible."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"It might not have all of the capabilities we will need."
"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."
"The solution needs better monitoring. It requires better log controls."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
Earn 20 points
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. Azure Monitor is rated 7.6, while OpenText Diagnostics is rated 7.8. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
