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Datadog vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
209
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 5.2%, down from 9.5% compared to the previous year. The mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Datadog5.2%
OpenText Diagnostics0.6%
Other94.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The selection of monitors is a big feature I have been working with."
"Datadog has impacted our organization positively since we were previously using AppDynamics and then we switched to Datadog, which improved a lot in our alerting and monitoring in the infrastructure space and application space, allowing us to monitor business transactions and take proactive action before an end user reports it."
"Metric graphing and Dashboards are the most valuable features because they give us good observability into our system and work well to alert us when interesting things happen."
"Datadog has a very good visualization for my complete infrastructure and network traffic, which enabled me to create a capacity plan."
"We have been impressed with the uptime and clean and light resource usage of the agents."
"We have way more observability than what we had before - on the application and the overall system."
"Even if we don't end up using Datadog, it revealed problems and optimizations to us that weren't obvious before."
"Additionally, integrations with, for example, GCP, Network, component, and Software providers are much easier as everything is now centralized."
"HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level, method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The information from the diagnostics is detailed."
 

Cons

"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"They can cut down the prices for Cloud SIEM. It seems very useful, however, the prices are high."
"The pricing is a bit confusing."
"One thing to improve would be making it easier to see common patterns across traces."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"For some features, it was quite expensive. For example, APM and RAM, and Session Replays."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"Price is little expensive for number of license points and HP Diagnostics trainers are not available in market and no proper support from HP for any diagnotics level queries or issues."
"The interface is very old, and not very user-friendly."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved."
"The interface could be more user friendly."
 

Pricing and Cost Advice

"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"This solution is budget friendly."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Licensing is based on the retention period of logs and metrics."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
6%
Construction Company
15%
Performing Arts
11%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise46
Large Enterprise99
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Also Known As

No data available
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
BSkyB, Alior Bank
Find out what your peers are saying about Datadog vs. OpenText Diagnostics and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.