We performed a comparison between OpenText Diagnostics and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"It's good at monitoring system-specific things like ports, services."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The most valuable feature is the Access Rights Manager."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The setup was complex. We had local support to assist us."
"The product does not explain why a problem occurred."
"This product has no real downside unless they fail to continue development of its capabilities."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"The product needs to reduce its price."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Earn 20 points
OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. OpenText Diagnostics is rated 7.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI.
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