OpenText Diagnostics vs SolarWinds Server and Application Monitor comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #66, while SolarWinds is ranked #18 with an average rating of 8.0. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 1.1% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

1,633 Views
1,600 Comparison Views

75% willing to recommend

SolarWinds Server and Appli...

Read 44 SolarWinds Server and Application Monitor reviews

7,115 Views
4,056 Comparison Views

89% willing to recommend

OpenText Diagnostics

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

OpenText Diagnostics and SolarWinds Server and Application Monitor are two leading solutions in the diagnostics and monitoring landscape. Users appear to be more satisfied with the pricing and support of OpenText Diagnostics, but SolarWinds Server and Application Monitor is often preferred for its comprehensive features, suggesting it is worth the investment.

What features are offered by OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

OpenText Diagnostics is praised for its detailed diagnostic capabilities, real-time monitoring, and powerful reporting tools. SolarWinds Server and Application Monitor offers server and application monitoring, network monitoring, and automated remediation, making it a more feature-rich solution.

What areas of improvement can be found in OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

Users of OpenText Diagnostics seek enhancements in integration with other tools, a more intuitive system, and improved scalability. SolarWinds Server and Application Monitor users desire better scalability options, faster response times from support during complex issues, and enhanced integration capabilities.

How is the ease of deployment and customer service of OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

OpenText Diagnostics generally receives favorable reviews for ease of deployment but faces criticism for complex configurations that need technical expertise. SolarWinds Server and Application Monitor is noted for its relatively straightforward deployment process, although it may require initial setup time. In terms of customer service, OpenText is commended for responsive support, while SolarWinds users report mixed experiences.

What setup costs and ROI can be seen with OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

OpenText Diagnostics is perceived as cost-effective with quicker ROI but has higher setup costs. SolarWinds Server and Application Monitor is considered a more expensive option; however, users find the extensive features justify the cost and lead to substantial ROI over time.

To learn more, read our detailed OpenText Diagnostics vs. SolarWinds Server and Application Monitor Report (Updated: June 2026).

Buyer's Guide

OpenText Diagnostics vs. SolarWinds Server and Application Monitor

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

66th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (6th), Active Directory Management (8th)

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.1%
OpenText Diagnostics	0.6%
Other	98.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"The information from the diagnostics is detailed."

"The diagnostics and configuration are the solution's most valuable aspects."

"For banking and telecom solutions, it's been quite useful."

"HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level, method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information."

"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."

"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."

"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."

"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."

"The product integrates with Remedy."

"As I mentioned in one of the other points: "Simplicity at its best"."

More SolarWinds Server and Application Monitor pros

Cons

"The interface could be more user friendly."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"Price is little expensive for number of license points and HP Diagnostics trainers are not available in market and no proper support from HP for any diagnotics level queries or issues."

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"I had some stability issues. I lost my environment, but with the help of SolarWinds support, I was able to get back to a stable platform."

"When you implement SolarWinds on a larger scale my customers complain about the speed."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"MS Azure Service and user experience monitoring is an area in which the SolarWinds tools are lacking; without a doubt, this is the Achilles heel of the Orion monitoring tools, and I am currently reviewing other vendors for Azure service monitoring tools."

"A lot of times, we have to do a lot of manual cleanups."

"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

Information not available

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"The price is too high."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."

"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"I like the pricing for this SolarWinds product."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Construction Company

16%

Financial Services Firm

15%

Performing Arts

10%

Manufacturing Company

Educational Organization

13%

University

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

See all answers

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

See all answers

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Compared 6% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 5% of the time

Opsview vs SolarWinds Server and Application Monitor

Compared 4% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2026

Download OpenText Diagnostics product report

Buyer's Guide

SolarWinds Server and Application Monitor

June 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Micro Focus Diagnostics, MF Diagnostics

SolarWinds SAM

Overview

OpenText Diagnostics offers detailed transaction-level monitoring, providing insights at database, object, and method levels. It aims to improve application visibility and reduce mean time to repair (MTTR) while integrating smoothly with HP's software suite.

OpenText Diagnostics automatically detects components, allows for flexible configuration, and provides detailed diagnostic information of application timeouts. It is particularly useful in identifying root causes like database or network issues. However, there are challenges with its interface, high pricing, lack of trainers, and insufficient cloud-based environment support. It is widely used in finance and government sectors for examining application code.

What are the most important features?

Transaction-Level Monitoring: Provides deep insights at DB, object, and method levels.
Automatic Component Detection: Enhances application visibility by detecting components automatically.
Integration with HP Software: Fully integrates with HP's software for a seamless experience.
Performance Configuration: Allows adjustments for better performance.

What benefits should users look for?

Reduced MTTR: Quick identification and resolution of issues.
Detailed Diagnostics: Offers insights into timeouts and root causes.
Efficient Issue Identification: Valuable for pinpointing and understanding session timeouts.

In finance and government sectors, OpenText Diagnostics is used to efficiently view application data and code inspection. Organizations transitioning to cloud platforms like AWS for improved data management often use it alongside tools like Micro Focus BPM to enhance functionality across environments including SAP, Java, and MQ.

OpenText

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

BSkyB, Alior Bank

Andr. L. Riis AS, NetSuite

Buyer's Guide

OpenText Diagnostics vs. SolarWinds Server and Application Monitor

June 2026

Free Report: OpenText Diagnostics vs. SolarWinds Server and Application Monitor

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