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Observer GigaStor Reviews

Vendor: Viavi Solutions
4.5 out of 5
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What is Observer GigaStor?

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Get the Observer GigaStor Buyer's Guide and find out what your peers are saying about Observer GigaStor, Zabbix, SolarWinds NPM and more!
Observer GigaStor is the #8 ranked solution in top Network Packet Broker (NPB) solutions, #13 ranked solution in top Network Troubleshooting solutions, and #83 ranked solution in best Network Monitoring Tools. PeerSpot users give Observer GigaStor an average rating of 9.0 out of 10. Observer GigaStor is most commonly compared to Zabbix: Observer GigaStor vs Zabbix. Observer GigaStor is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 19% of all views.
Buyer's Guide
Observer GigaStor
April 2026
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Observer GigaStor mindshare

Product category:
Network Monitoring Software
As of May 2026, the mindshare of Observer GigaStor in the Network Monitoring Software category stands at 0.5%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Observer GigaStor0.5%
Zabbix4.1%
SolarWinds NPM3.7%
Other91.7%
Network Monitoring Software

PeerResearch reports based on Observer GigaStor reviews

TypeTitleDate
CategoryNetwork Monitoring SoftwareMay 5, 2026Download
ProductReviews, tips, and advice from real usersMay 5, 2026Download
ComparisonObserver GigaStor vs ZabbixMay 5, 2026Download
ComparisonObserver GigaStor vs Auvik Network Management (ANM)May 5, 2026Download
ComparisonObserver GigaStor vs SolarWinds NPMMay 5, 2026Download
Suggested products
TitleRatingMindshareRecommending
Zabbix4.24.1%95%108 interviewsAdd to research
SolarWinds NPM4.13.7%92%160 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Observer GigaStor's most valuable features include detailed packet capture and analysis, long-term data storage capabilities, and intuitive dashboards. Users appreciate its ability to go back in time to troubleshoot issues and its robust network forensics. They find it reliable for pinpointing network problems and ensuring comprehensive visibility into network traffic. Observer GigaStor also stands out for its scalability and in-depth reporting capabilities, meeting diverse requirements effectively.
  • "This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
  • "If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
  • "I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."

Room for Improvement

Observer GigaStor needs to improve its scalability features and enhance the overall speed of data processing to better align with enterprise demands. Users also mention that the tool's reporting functionalities can be more intuitive and that there is a need for better integration capabilities with other network monitoring tools. Enhanced technical support services and more comprehensive documentation can further aid in resolving issues efficiently.
  • "I would like to have more than 4TB of storage available in the portable version of this solution."
  • "As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
  • "Maybe the graphical user interface could be simplified to allow people to use it more easily."

ROI

Users experienced significant time savings and increased efficiency with Observer GigaStor, which allowed for quicker problem resolution and network performance improvements. It helped in historical data analysis, leading to better-informed decisions and cost reductions. Enhanced troubleshooting capabilities and proactive monitoring resulted in fewer outages and optimized resource allocation. Users noted improved visibility into network activities, contributing to a stronger security posture. Ultimately, organizations saw an enhanced return on investment due to these cumulative benefits.

Pricing

Observer GigaStor offers a range of pricing based on storage capacity and features, starting at approximately $50,000. Customers note that while the initial cost is high, the performance and detailed analytics justify the investment. Additional features and higher storage capacities increase the price. Enterprises appreciate its robust capabilities for network performance monitoring and troubleshooting.

  • "It's quite expensive."
  • "It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

Popular Use Cases

Observer GigaStor is primarily used for network performance monitoring and troubleshooting. Users highlight its ability to capture and analyze extensive data, aiding in pinpointing network issues efficiently. The tool is praised for its robust storage capacity, ensuring that detailed historical data is readily available for thorough analysis. Users appreciate the detailed insights it provides, facilitating improved network management and quick resolution of problems.

Service and Support

Customers find Observer GigaStor's customer service responsive and professional. Support team demonstrates extensive knowledge and quick issue resolution. Users appreciate prompt communication and thorough explanations. Some feedback mentions exceptional technical expertise and friendly assistance. Aggressive follow-up ensures satisfaction. Most users feel well-supported, though a few mention occasional delays. Repeated praise highlights reliability and effectiveness in addressing concerns. Comprehensive and punctual assistance stands out among other services.

Deployment

Users describe Observer GigaStor's initial setup as straightforward and user-friendly. Many appreciate the clear instructions and intuitive process, enabling quick deployment. Some users find the setup efficient and simple, with minimal technical challenges. The system's documentation is often highlighted for its clarity, aiding users in the setup. There are comments noting that despite some initial complexity, support resources help resolve issues quickly, ensuring a smooth setup experience.

Scalability

Observer GigaStor's scalability is highly appreciated, handling high data volumes efficiently. Users mention its robust storage capabilities and ability to accommodate growing network demands without compromising performance. Its analytics and packet capture features support large-scale environments, making it suitable for enterprises. Some users highlight seamless integration with other tools and expansions. Despite these positives, a few users express concerns about costs when scaling up.

Stability

Users find Observer GigaStor stable. They mention it handles large data loads without performance issues. The system rarely crashes and maintains reliable uptime. Some note its durability in demanding environments. Others appreciate its consistent performance during long-term usage. Regular updates enhance stability and reliability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Observer GigaStor Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
16%
Wholesaler/Distributor
5%
Manufacturing Company
5%
Government
5%
Computer Software Company
5%
Insurance Company
5%
Comms Service Provider
4%
Healthcare Company
4%
Marketing Services Firm
3%
Performing Arts
3%
Energy/Utilities Company
3%
Outsourcing Company
3%
Real Estate/Law Firm
3%
Media Company
3%
Transportation Company
2%
Legal Firm
2%
University
2%
Aerospace/Defense Firm
1%
Logistics Company
1%
Hospitality Company
1%
Mining And Metals Company
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Wellness & Fitness Company
1%
Educational Organization
1%

Compare Observer GigaStor with alternative products

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Learn more about Observer GigaStor

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?
  • Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
  • Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
  • Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
  • Scalability: Adapts to network growth without sacrificing performance capabilities.
What benefits and ROI can be expected from reviews?
  • Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
  • Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
  • Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
  • Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Observer GigaStor customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

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Product Categories

Product Categories
Network Monitoring Software
Network Troubleshooting
Network Packet Broker (NPB)

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Observer GigaStor Reviews Summary
Author infoRatingReview Summary
Director at Bitrate5.0Observer GigaStor's standout feature is its ability to evaluate end-user response times, aiding in issue identification across network components. While the integration with GigaFlow and Apex enhances visibility, I recommend further AI enhancements for improved network behavior analysis.
Support Engineer at Talentys SA4.5I use this solution to monitor network traffic, troubleshoot issues, and gain network visibility. While stable with responsive support, I wish the portable version offered more than 4TB of storage, which is its main limitation.
Network Engineer at Talentys SA4.5I use GigaStor for network visibility, traffic filtering, and firewall rules. It's stable, scalable, and offers positive ROI with easy setup. I'd like improved, automated graphics and simpler, less technical reports to better serve non-IT team members.
Support Engineer at Talentys SA4.5I'm very satisfied with Observer GigaStor for network monitoring and diagnosis. Its excellent packet capture and application performance monitoring are key. It's stable, scalable, and easy to set up, though the GUI could be simpler. I highly recommend it.
IT Network Professional at a insurance company with 10,001+ employees4.5I find this solution provides excellent long-term capture and analysis for troubleshooting. It's very stable and scalable, with good support. While its UI needs modernizing and more web-based features, the GigaStor platform has greatly improved, handling high bandwidth effectively.
Network Engineer Sr at a healthcare company with 1,001-5,000 employees5.0We appreciate its root-cause analysis and valuable features. While the setup was complex and reporting needs improvement, there are processing restraints with APEX trending data, and more online training would be beneficial.
MFG Diagnostic Integrator at a tech services company with 10,001+ employees4.0I value its long-term data storage for troubleshooting past issues. While the interface is complex for new users, it's stable, scalable, and customer support is excellent. I highly recommend it, especially with training.