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Nagios XI vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nagios XI
Ranking in Network Monitoring Software
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Server Monitoring (8th), IT Infrastructure Monitoring (13th), Cloud Monitoring Software (22nd)
Observer GigaStor
Ranking in Network Monitoring Software
84th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (14th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Nagios XI is 2.5%, down from 3.2% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Nagios XI2.5%
Observer GigaStor0.5%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Simplifies setup and requires user interface enhancement
Nagios XI is easy to install, which sets it apart from other open-source solutions I've tried. Typically, setting up a monitoring system on Linux involves cloning files from GitHub, building it, and installing many dependencies, but with Nagios XI, it wasn't like that. Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really found Nagios a perfect fit for us and a good product to work with."
"It's great for monitoring IT services infrastructure."
"We love Nagios XI due to the fact that JPS Web is very useful."
"It has a lot of flexibility for customization and a wide range of metrics."
"I can monitor a phone on a desk to very big servers of any company."
"It provides an easy and powerful solution to network monitoring so I can pay attention to other concerns."
"This is a very good solution and it is simple to use, for any company."
"An excellent solution that is easy and intuitive to implement."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"Go take a look at it. It's a great product and has great capabilities."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
 

Cons

"While the UI is functional, I have always thought there was room for improvement here."
"The Configuration Wizard needs improvement, because not all vendors are present."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"They need to develop a better integration with a common ticketing system will be great."
"The NCC does have issues where it locks up or an admin cannot be sure if the system configuration was exact."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"The reporting structure could be more streamlined."
"Nagios needs to improve their incident manager. Currently, it isn't good for ITIL in my opinion."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
 

Pricing and Cost Advice

"The pricing is high with separate licensing for the product and support."
"It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise."
"This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years."
"You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
"We are using the free version of this solution."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
"The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily."
"Nagios XI is an expensive solution."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
18%
Financial Services Firm
14%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise17
Large Enterprise21
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
What is your primary use case for Nagios XI?
I normally use Nagios XI for our servers. It's not particularly used for network equipment, however, I use it for monitoring our server performance, including CPU, memory, data, and services runnin...
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Comparisons

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about Nagios XI vs. Observer GigaStor and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.