IBM SevOne Network Performance Management (NPM) vs Observer GigaStor comparison

IBM and Viavi Solutions are both solutions in the Network Monitoring Software category. IBM is ranked #42 with an average rating of 7.5, while Viavi Solutions is ranked #93. IBM holds a 1.0% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

1,867 Views
1,079 Comparison Views

96% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

234 Views
178 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Observer GigaStor

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Executive SummaryUpdated on Oct 10, 2024

IBM SevOne Network Performance Management and Observer GigaStor are competing products in the network management space. IBM SevOne NPM seems to have the upper hand with its robust pricing and support options, whereas Observer GigaStor stands out with its powerful features.

Features: IBM SevOne NPM provides comprehensive network monitoring, alerting capabilities, and efficient anomaly detection. Observer GigaStor offers in-depth packet-level analysis and advanced troubleshooting, beneficial for detailed network investigation.

Room for Improvement: IBM SevOne NPM could enhance its packet-level analysis, improve advanced troubleshooting tools, and add more in-depth analytics capabilities. Observer GigaStor might benefit from easier integration processes, streamlining its usability, and simplifying its interface for a broader audience.

Ease of Deployment and Customer Service: IBM SevOne NPM provides flexible deployment models that integrate smoothly within diverse IT environments, supported by strong customer service. Observer GigaStor may be complex to deploy due to advanced analytics, though its responsive customer support mitigates some challenges.

Pricing and ROI: IBM SevOne NPM is recognized for competitive setup costs and solid ROI, offering a cost-effective solution. Observer GigaStor, even with potentially higher initial costs, delivers significant ROI through detailed data insights and effective network problem-solving.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Observer GigaStor Report (Updated: April 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Observer GigaStor

April 2025

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Helped 851,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

42nd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (19th), IT Infrastructure Monitoring (46th), Log Management (48th), Cloud Monitoring Software (29th)

Observer GigaStor

Ranking in Network Monitoring Software

93rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."

More IBM SevOne Network Performance Management (NPM) pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

Cons

"Software upgrades can be tricky is not easy."

"SevOne should work with the graphs legend functionality."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

More IBM SevOne Network Performance Management (NPM) cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

Pricing and Cost Advice

"The pricing has been fair."

"Prices per license are not huge, but they exist."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

15%

Computer Software Company

14%

Legal Firm

Financial Services Firm

27%

Computer Software Company

19%

Manufacturing Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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What do you like most about Observer GigaStor?

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What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

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What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

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Compared 22% of the time

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Compared 20% of the time

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Compared 17% of the time

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Compared 13% of the time

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Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

May 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

Observer GigaStor

April 2025

Download Observer GigaStor product report

Also Known As

SevOne

No data available

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Observer GigaStor

April 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Observer GigaStor

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