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RahimKhowaja
Chief Information Technology Officer at BMC Solutions
Real User
Top 5Leaderboard
It's free, but it could be more user-friendly and have more features
Pros and Cons
  • "One of the most valuable features is that it's free. If you have SharePoint and you want to do some branding, then the only tool available is SharePoint Designer. Microsoft gives the portal, the content management system, and, on top of that, it gives you Designer. So we don't have a choice, but Designer is good."
  • "SharePoint Designer could be improved by being more user-friendly. I think that they have a new release, but the focus is on Power Automate, not Designer. Designer's interface is somewhat classical, but it should be more user-friendly."

What is our primary use case?

One of our use cases of SharePoint is designing and branding our content management system. When somebody buys an intranet portal, like a content management system, for employees or a document management system for their company, they can buy SharePoint and use it to change the branding. Microsoft gives you default features—out-of-the-box—so if you want any changes regarding your identity, HTML, CSS, colors, or brand guidelines, then SharePoint Designer can help you to complete that task. SharePoint Designer can also be used to clear workflows. This is a tool which helps us brand the SharePoint portal and our flow sites. 

In the beginning, SharePoint was deployed on-premises, but now it is deployed on the cloud, so we are always using the latest version. 

What is most valuable?

One of the most valuable features is that it's free. If you have SharePoint and you want to do some branding, then the only tool available is SharePoint Designer. Microsoft gives the portal, the content management system, and, on top of that, it gives you Designer. So we don't have a choice, but Designer is good. 

What needs improvement?

SharePoint Designer could be improved by being more user-friendly. I think that they have a new release, but the focus is on Power Automate, not Designer. Designer's interface is somewhat classical, but it should be more user-friendly. 

Designer should contain more features. Right now, we are doing the development of web parts on Visual Studio and doing the branding on Designer. If it were possible to merge them both into one tool, it would be easier. 

For how long have I used the solution?

I have been using SharePoint Designer for 13 years. 

What do I think about the stability of the solution?

There is no maintenance team necessary. Users can maintain it by themselves because Designer is a tool which can be deployed on each PC to work on. 

What do I think about the scalability of the solution?

In our organization, we have around eight to ten people who are developing on SharePoint Designer. We don't currently have plans to increase usage, but it depends. We are a project delivering company, and I am a project manager, so our SharePoint usage is on a project-based development. If we have a client we need to use SharePoint for, we may increase the usage, but otherwise we won't. 

How are customer service and support?

In 13 years, we have raised tickets two or three times. They don't call us, but when we raise tickets, then the issues can be resolved. 

Which solution did I use previously and why did I switch?

We also use Visual Studio from Microsoft to develop the programs for SharePoint. Designer is only for branding and workflows, but you have to use Visual Studio to actually develop the portal components and web parts. Visual Studio should be used with SharePoint. 

How was the initial setup?

The installation of Designer is very simple, and it doesn't take more than 30 minutes. You can download and install it yourself. 

What's my experience with pricing, setup cost, and licensing?

There is no licensing cost for Designer—it's free. 

What other advice do I have?

I rate SharePoint Designer a six out of ten. There were some bugs, but when you are working on SharePoint, you have to recommend SharePoint Designer, for sure. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Find out what your peers are saying about Microsoft Visual Studio vs. SharePoint Designer and other solutions. Updated: January 2022.
566,121 professionals have used our research since 2012.