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Microsoft Exchange Online Protection (EOP) Logo

Microsoft Exchange Online Protection (EOP) pros and cons

Vendor: Microsoft
4.2 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Exchange Online Protection is highly scalable and effective in both on-premises and Azure environments.
It excels in threat management, offering policies and alerts valuable for security measures.
The integration with Windows allows for a central view of alerts and incidents.
Its artificial intelligence and machine learning capabilities enhance detection and response times.
Microsoft Exchange Online Protection provides robust security features like DLP, Safe Attachment, and Safe Links.

CONS

Implementation and orchestration could be more streamlined, with improvements in automation, remediation, and policy updates.
Security features and the ability to handle security risks need enhancement, particularly in intelligence and endpoint protection.
Some essential features such as encryption are not available, and the product overall lacks in-built intelligence.
The price of Microsoft Exchange Online Protection could be reduced to make it more competitive.
Migrating from on-prem to the cloud has presented stability issues, and more improvement in backup and user experience is needed.
 

Microsoft Exchange Online Protection (EOP) Pros review quotes

Pramodh Maheshwar - PeerSpot reviewer
Aug 25, 2023
The initial setup is just a standard process.
Sandeep G. - PeerSpot reviewer
Oct 25, 2022
It's all running in the backend, so it doesn't affect the app functionality.
Muco Aga - PeerSpot reviewer
May 17, 2023
It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want.
Learn what your peers think about Microsoft Exchange Online Protection (EOP). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
HP
Jul 3, 2025
Microsoft Exchange Online Protection (EOP) is used essentially for email filtering, acting as an anti-spam and security product for email.
Nur Mohammad - PeerSpot reviewer
Jul 31, 2023
Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links.
SS
Mar 9, 2023
The pre-set policies and configuration analyzer are the most valuable features.
Sandip Chauhan - PeerSpot reviewer
Mar 5, 2024
The initial setup was easy. The configuration process is very straightforward.
Nov 22, 2022
The threat management feature includes policies and alerts that are valuable.
MK
May 8, 2023
The solution's stability is very, very good. I didn't face any problems in the last year.
Paul Robbertze - PeerSpot reviewer
Aug 29, 2023
In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution.
 

Microsoft Exchange Online Protection (EOP) Cons review quotes

Pramodh Maheshwar - PeerSpot reviewer
Aug 25, 2023
The licensing can be on the expensive side, especially in the cloud space.
Sandeep G. - PeerSpot reviewer
Oct 25, 2022
Some features, like encryption, are not available.
Muco Aga - PeerSpot reviewer
May 17, 2023
The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates.
Learn what your peers think about Microsoft Exchange Online Protection (EOP). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
Nur Mohammad - PeerSpot reviewer
Jul 31, 2023
It would be helpful for customers if Plan 1 features were included with EOP.
SS
Mar 9, 2023
When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations.
Sandip Chauhan - PeerSpot reviewer
Mar 5, 2024
Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations.
Nov 22, 2022
Performance and speed should continue to be improved.
MK
May 8, 2023
It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed.
Paul Robbertze - PeerSpot reviewer
Aug 29, 2023
Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily.
TP
Jun 3, 2021
I think the implementation could be more streamlined.