Kiteworks vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Number of Reviews
43
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
Kiteworks
Ranking in Email Security
13th
Average Rating
8.8
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (5th), Managed File Transfer (MFT) (4th), Content Collaboration Platforms (10th), Secure Email Gateway (SEG) (7th)
Microsoft Exchange Online P...
Ranking in Email Security
3rd
Average Rating
8.2
Number of Reviews
35
Ranking in other categories
Anti-Malware Tools (10th)
 

Mindshare comparison

As of July 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.8%, down from 20.4% compared to the previous year. The mindshare of Kiteworks is 0.4%, up from 0.3% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.9%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
Unique Categories:
Advanced Threat Protection (ATP)
13.5%
Microsoft Security Suite
1.9%
Enterprise Content Management
1.0%
Managed File Transfer (MFT)
11.6%
Anti-Malware Tools
2.5%
 

Featured Reviews

AR
May 28, 2024
It can integrate with third-party tools, improves compliance, and helps prevent advanced attacks
While Microsoft Defender for Office 365 integrates with third-party solutions, our organization prioritizes Microsoft technologies for security. We only integrate external tools with explicit management approval. This focus extends to data backup. Even though Office 365 is a cloud service, we recently purchased Barracuda, a tool that seamlessly integrates with Office 365 for data backup. Prior to my arrival, our organization lacked a dedicated Office 365/Microsoft 365 security specialist, with IT admins relying on web searches for configuration. Upon identifying vulnerabilities, I implemented Microsoft Defender and other security measures. Our compliance score, which was around 30 percent a year and a half ago, now consistently ranges from 75 to 85 percent, thanks in large part to Microsoft Defender for Office 365. Microsoft Defender for Office 365 helps prevent advanced attacks like business email compromise by stopping lateral movement within the network. It also includes data loss prevention features, where our custom policies have helped block malicious emails, ransomware, and spam before they ever reach our servers. While not perfect, Microsoft Defender has significantly improved our email security, offering around 80 to 90 percent effectiveness, which we're quite happy with. Microsoft Defender for Office 365 has significantly improved our security team's efficiency. The comprehensive security analytics dashboard provides insightful information on threats, including the number of phishing attempts and attacks on our servers. This data can be easily exported for clear reporting to management. Overall, Microsoft Defender for Office 365 saves us time and simplifies security analysis presentations.
Sri Kasman - PeerSpot reviewer
Aug 15, 2023
Offers features that helps organizations comply with regulations and maintain regulated compliance
Kiteworks is more for secure file transfer protocol for server-to-server communication and to automate large batch file transfer securely The benefits that Kiteworks has provided to its customers in terms of data sovereignty. Kiteworks customers in Malaysia are able to keep their data sovereign…
Sandip Chauhan - PeerSpot reviewer
Mar 5, 2024
Offers configuration for different security policies like anti-phishing, anti-spam, and anti-malware but these policies have their limitations
We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graphical interface, which other products offer. The reporting features need improvement. There isn't a proper dashboard provided by Microsoft, forcing us to search for everything manually in the portal without the aid of a graphical user interface, unlike what other products offer. So, having a proper dashboard would significantly enhance the usability and effectiveness of the service. The tracking features require us to search in MailFlow, where we input dates and times to find emails, focusing on sender and receiver details. This process highlights the challenge of not having an explorer feature in the basic EOP functionalities, making it difficult to search emails beyond the last ten days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"There are several features that I consider valuable."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The product is not resource-intensive."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The solution removes the limitations with file attachment size that is found with regular email."
"The solution can be used remotely; it's easy to upload and share files."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"It has a really nice web-based administration console."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It offers great security against malware and other threats."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"You can use the product to create special accounts."
"The threat management feature includes policies and alerts that are valuable."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
 

Cons

"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The UI needs to be more user-friendly."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The GUI is sometimes slow to fetch the device report and could be improved."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"File location could be improved."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"The security features could be better."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"It would be helpful for customers if Plan 1 features were included with EOP."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The tool's classification for bulk email is cumbersome."
 

Pricing and Cost Advice

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"It's a user-base subscription."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The price of Kiteworks is reasonable."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The product's pricing is competitive for the US market."
"The solution falls on the higher or more expensive side of the spectrum."
"The tool's pricing is excellent."
"The pricing of the solution is reasonable."
"It is a low-price solution."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The product is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Government
15%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
16%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offe...
What needs improvement with Microsoft Defender for Office 365?
Microsoft Defender for Cloud Apps is a very good solution that allows you to use a single port or tool to control eve...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for t...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graph...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
 

Also Known As

MS Defender for Office 365
Accellion
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Information Not Available
Find out what your peers are saying about Kiteworks vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.