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Microsoft Authenticator OverviewUNIXBusinessApplication

Microsoft Authenticator is #3 ranked solution in top Authentication Systems. PeerSpot users give Microsoft Authenticator an average rating of 10 out of 10. Microsoft Authenticator is most commonly compared to Duo Security: Microsoft Authenticator vs Duo Security. The top industry researching this solution are professionals from a comms service provider, accounting for 22% of all views.
What is Microsoft Authenticator?

Microsoft Authenticator is a multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication for an extra layer of security.

Passwords can be forgotten, stolen, or compromised. With Authenticator, your phone provides an extra layer of security on top of your PIN or fingerprint.

Protect all of your accounts with two-step verification. The app also helps you secure all of your online accounts by using the industry standard time-based OTP (one-time password) codes.

Microsoft Authenticator was previously known as PhoneFactor, MS Authenticator.

Buyer's Guide

Download the Authentication Systems Buyer's Guide including reviews and more. Updated: January 2022

Microsoft Authenticator Customers

Insight Enterprises, South Wales Police, Gwent Police, and Dyfed-Powys, Integrit, Turkiye Finans, Winnebago Industries, Globosat Programadora Ltda

Microsoft Authenticator Video

Microsoft Authenticator Pricing Advice

What users are saying about Microsoft Authenticator pricing:
"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."

Microsoft Authenticator Reviews

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Senior IT Manager at a pharma/biotech company with 501-1,000 employees
Real User
Top 5Leaderboard
Stable, easy to set up, and useful for people who travel a lot
Pros and Cons
  • "It has been stable, and we haven't had any issues since we started to use it."
  • "Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications."

What is our primary use case?

We use Microsoft Authenticator as well as Microsoft SMS Authenticator. Normally, we enable MFA for all users who have email access and application access. Users can choose which authenticator they want to use. Based on their convenience, they enable Microsoft Authenticator or Microsoft SMS Authenticator. Almost 80% to 90% of users use Microsoft SMS Authenticator. Users who travel a lot choose Microsoft Authenticator. 

We are using the latest version. It is updated by default, and we don't have to update the application. It is also automatically updated on mobile.

What is most valuable?

It has been stable, and we haven't had any issues since we started to use it. 

What needs improvement?

Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

It is stable.

How are customer service and technical support?

We didn't have any issues or concerns. Therefore, we have never raised a ticket for Microsoft Authenticator.

How was the initial setup?

The initial setup is very easy. You have to enable MFA on the portal for a user, and you have to put the user's phone number. The user can then log in with Azure ID. The user is redirected to the second level of code authenticator and receives an SMS on the mobile. The user needs to enter the OTP.

What's my experience with pricing, setup cost, and licensing?

It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it.

What other advice do I have?

We will keep using Microsoft Authenticator as a secondary solution. We prefer Microsoft SMS Authenticator over Microsoft Authenticator. 

I would recommend this solution to others. I would rate Microsoft Authenticator a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.