OpenText Silk Central Reviews

Users experienced increased efficiency and better test management with OpenText Silk Central, leading to significant time savings and cost reduction. Enhanced collaboration and visibility into project statuses were frequently mentioned, resulting in streamlined processes. Improved error detection and fewer defects contributed to higher quality outputs, boosting team productivity. Teams appreciated the easy integration with other tools and platforms, positively affecting their ROI.

OpenText Silk Central is primarily used for test management and QA processes. Users appreciate its robust capabilities in managing test cases, executing tests, and tracking defects. Teams benefit from its integration with other tools, enhancing workflow efficiency. Automated testing, extensive reporting, and ease of setup are frequently mentioned. It's favored for its ability to support complex testing scenarios and improve collaboration among team members.

Users state that OpenText Silk Central provides reliable customer service and support. They find the support team knowledgeable and responsive, ensuring swift resolution of issues. Users appreciate the helpfulness of the support staff and the effective troubleshooting assistance. The documentation is also noted as comprehensive, aiding in smoother adoption and issue-solving.

Users find OpenText Silk Central's initial setup straightforward and efficient. They praise its comprehensive documentation and clear instructions, which facilitate a smooth installation process. Some mention the flexibility and customization options provided during setup. However, a few users report occasional complexities and challenges that require advanced knowledge or support, but these instances are not common. Generally, users appreciate the ease and detailed guidance offered by OpenText Silk Central during its setup phase.

Users found that OpenText Silk Central scales well in large enterprise environments, efficiently handling extensive test management needs. It offers robust performance under significant workloads and integrates seamlessly with various tools. Users appreciated its flexibility in accommodating expanding demands and highlighted its reliability in high-stress scenarios. Its efficiency in managing and organizing complex testing efforts across diverse projects was also praised. Users value its capacity to support multiple, concurrent testing processes smoothly.

Users state that OpenText Silk Central provides reliable and stable performance. They appreciate its consistent operability and the steady, low-lag experience during testing activities. Users find it dependable for managing and executing test scenarios, praising its robustness under various conditions. Its stability is frequently highlighted, with minimal crashes and downtime reported, ensuring reliable output.