Try our new research platform with insights from 80,000+ expert users

OpenText Application Quality Management vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Application Quality Management boosts efficiency and testing practices, delivering positive ROI through improved traceability and collaboration.
Sentiment score
1.0
OpenText Silk Central enhances test management, project visibility, and collaboration, leading to reduced costs, faster delivery, and higher productivity.
 

Customer Service

Sentiment score
6.2
OpenText's customer service is generally helpful but inconsistent, with mixed feedback on responsiveness and technical support effectiveness.
Sentiment score
6.3
OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
 

Scalability Issues

Sentiment score
7.3
OpenText Application Quality Management excels in scalability, adapts to demands, but faces challenges with licensing and performance in large, agile projects.
Sentiment score
1.0
OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.
 

Stability Issues

Sentiment score
7.2
OpenText Application Quality Management is stable but faces occasional performance issues, hardware reliance, and requires frequent upgrades.
Sentiment score
1.0
OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

OpenText Application Quality Management needs improved reporting, lower costs, better usability, Agile support, and enhanced integration with other tools.
Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It is designed more for Waterfall than Agile, so it is not as efficient as it could be.
 

Setup Cost

OpenText Application Quality Management is costly but offers flexible licensing, better suited for large enterprises to manage budget constraints.
<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

OpenText AQ Management provides robust integration, customization, and scalability for enhanced global collaboration and efficient test management.
OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
The reporting is probably the most valuable feature.
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th), Quality Management Software (3rd)
OpenText Silk Central
Ranking in Test Management Tools
20th
Average Rating
7.8
Reviews Sentiment
2.3
Number of Reviews
10
Ranking in other categories
Test Design Automation (5th)
 

Mindshare comparison

As of September 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.7%, up from 11.9% compared to the previous year. The mindshare of OpenText Silk Central is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management12.7%
OpenText Silk Central1.7%
Other85.6%
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
ChrisWilliams1 - PeerSpot reviewer
Reporting efficacy and collaboration improve despite outdated features
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
867,497 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Computer Software Company
9%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
Ask a question
Earn 20 points
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about OpenText Application Quality Management vs. OpenText Silk Central and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.