OpenText Diagnostics offers detailed transaction-level monitoring, providing insights at database, object, and method levels. It aims to improve application visibility and reduce mean time to repair (MTTR) while integrating smoothly with HP's software suite.
| Product | Mindshare (%) |
|---|---|
| OpenText Diagnostics | 0.6% |
| Dynatrace | 5.5% |
| Datadog | 4.7% |
| Other | 89.2% |
OpenText Diagnostics pricing varies based on customization and business size, starting from $1,500 per year for basic packages. Advanced features and larger enterprise needs may elevate costs, potentially reaching upwards of $5,000. Users express satisfaction with the value, emphasizing robust analytics capabilities and comprehensive support options, including updates and integration assistance, making it a preferred choice for many enterprises seeking reliable diagnostic solutions.
OpenText Diagnostics automatically detects components, allows for flexible configuration, and provides detailed diagnostic information of application timeouts. It is particularly useful in identifying root causes like database or network issues. However, there are challenges with its interface, high pricing, lack of trainers, and insufficient cloud-based environment support. It is widely used in finance and government sectors for examining application code.
What are the most important features?In finance and government sectors, OpenText Diagnostics is used to efficiently view application data and code inspection. Organizations transitioning to cloud platforms like AWS for improved data management often use it alongside tools like Micro Focus BPM to enhance functionality across environments including SAP, Java, and MQ.
OpenText Diagnostics was previously known as Micro Focus Diagnostics, MF Diagnostics.
| Author info | Rating | Review Summary |
|---|---|---|
| Performance and Fault-tolerance Architect with 1,001-5,000 employees | 5.0 | I found HP Diagnostics excellent for deep, transaction-level monitoring, quickly identifying root causes in AWS SAP/Java. While providing great tracing and visibility, licensing is expensive and HP support for diagnostics is poor. |
| Presales Manager at a tech services company with 51-200 employees | 4.0 | I use Micro Focus Diagnostics for deep application review, highly valuing its detailed root cause analysis for timeouts. While it's stable and scalable, I find the GUI and metric details need improvement to enhance its overall effectiveness. |
| DXC Technology at a tech services company with 51-200 employees | 3.5 | I found Micro Focus useful and stable on-premises for banking/telecom, but the interface needs improvement. My main concern is its future cloud integration and monitoring, though premium support is good. I rate it 7/10. |
| Consultant at basistek | 3.0 | I use this solution for clients to view data. While setup is easy, and diagnostics are valuable, its old, unfriendly UI and lack of .NET Core support are significant drawbacks, leading to my 6/10 rating. |