Liferay Digital Experience Platform Reviews

I use the solution in my company for various purposes in areas like public websites, customer portals, self-service portals, employee intranet portals, corporate portals, and partner portals. The tool has multiple use cases. The tool also has digital e-commerce.

The most valuable features of the solution stem from security, easy functioning, and well-connected features. User management roles and permissions are super reliable. It is a highly scalable tool, specifically when the user has to face a scenario where the content handled grows in volume. Workflow is also a good feature of the tool. Recently, Liferay Objects was launched. Liferay Objects offers low code-no code capabilities, which are really good.

We have two primary use cases for this solution between two installations. One is being used as a national business portal, and the other is used as an archival and preservation system.

The most valuable features are the content manager, where you can configure events, the archival and preservation feature, and the workflow feature where before the document is scanned and awaiting approval to be archived, the chief archivist can provide an opinion of whether the content is of preservation value or archival value. He puts a comment in the workflow.

We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses.  This is one of the most attractive features.

Our primary use case for this product is as a portal. This includes B2B portals, B2C portals, and B2E portals. It is good for any of those use cases. We have some solutions which include all three of these portal types in one deployment. It has the capability of providing good functionality for these portal types in a variety of ways. If you just need a marketing website, I'm not sure that you need a solution like Liferay Digital. You can just use WordPress which will serve your purpose in most cases. But if you need a website that has user authentication and you want to have additional functionalities like document storage, processes, forms, and generally more sophistication, you need a solution like Liferay.  

It is better to use a portal solution, and not only a content management system. That's my opinion.  

I think that manageability is very good and probably the most valuable part of a tool of this type. You can manage pages and you can manage the layout of each webpage. You can create templates very easily — content templates or page templates — and you can manage these in one place. It is a page management area. You do not have to go into management areas separately, you do not have to go to secondary pages to manage the system. So it is very easy for the administrative user.  

It is very scalable. On one deployment, you can create several solutions. It can be a website, it can be a portal, it can be an internal portal or intranet, and it can be a supplier portal. You can create all these various solutions and more on that one platform.  

Customers like it because they do not have separate solutions for all their needs. It is not just for a website, for example. They have a platform that they can use for many use cases at the same time and learn one tool. It is very flexible in that way.  

We have done things like putting two user directories in the portal which would allow us to work with several user groups, different user populations, and different kinds of users. One can be an internal user, one can be a supplier, or one can be a business partner. It gave us a good solution for that.  

There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily. Deployment is not too hard. That is why I think the main advantage of this kind of system is manageability.  

We like Likeray because it's a secure platform.

The look and feel and the user interface are great.

PHP offers more plugins than Liferay. The plugins should be more affordable.

Liferay needs to offer more in terms of updates and development. WordPress is constantly offering new updates and new features; I hardly see that with Liferay — although, it could be because we don't have an enterprise license.

Also, an e-commerce plugin tool would be a nice feature. 

We have developed some outlets to manage some specific requirements for public administration and we use this solution to assist.

The solution is easy to install.

There's a lot of plugins. It's an enterprise-level solution that is ready to use almost immediately and users can immediately share and collaborate once they've installed the application.

It's one of the best platforms I've used.

I think that it could be interesting to expand the eCommerce capabilities to the B2C sector.

Social areas and capabilities need improvement. If you compare this product with Jive or other standard social business platforms, Liferay has room to improve in terms of reusability, functions, and capabilities. Jive and other leading social business company platforms all have a lot of add-ons. Liferay could add some social add-ons.

It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window. It also allows us to actively receive data from different systems and publish it into the portal.

It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive.