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Kofax TotalAgility OverviewUNIXBusinessApplication

Kofax TotalAgility is #6 ranked solution in top Intelligent Document Processing (IDP) tools. PeerSpot users give Kofax TotalAgility an average rating of 10 out of 10. Kofax TotalAgility is most commonly compared to ABBYY FlexiCapture: Kofax TotalAgility vs ABBYY FlexiCapture. Kofax TotalAgility is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.
Buyer's Guide

Download the Intelligent Document Processing (IDP) Buyer's Guide including reviews and more. Updated: June 2022

What is Kofax TotalAgility?

Kofax TotalAgility is a business process management and collaboration solution that enables users to leverage AI and automation to create streamlined workflows. Kofax TotalAgility’s cutting-edge intelligent process automation platform stands out among the many similar products offered by its competitors for a number of reasons. Two major ones are the general wealth of features that are already built into the product when it is initially deployed and its optical character recognition (OCR) engine. These are but two of the reasons that Kofax TotalAgility is considered an industry leader in the field of document intelligence processing technologies.

Kofax TotalAgility Benefits

Some of the benefits of using Kofax TotalAgility include:

  • Optimization of a user’s digital and physical workforces. Kofax TotalAgility enables users to streamline various portions of the work processes of both their human employees and digital systems.
  • Automate data capturing. Kofax TotalAgility offers users the ability to set parameters that the solution then uses to automatically find the data that they want to find. This makes it possible for business leaders to significantly increase the speed of their workflows.
  • Manage workforce capacity according to need. Kofax TotalAgility is highly flexible. It can both scale and optimize your workflows at a moment’s notice to fit your business’s specific requirements.
  • Intuitive solution building. Even users who do not have a background in coding can develop solutions using Kofax TotalAgility’s many intuitive tools, such as a drag-and-drop option.
  • Provides deep insights. Kofax TotalAgility leverages ML and AI to analyze the performance of a user’s workflows. This gives users insights that can enable them to take actions to optimize the performance of their businesses.

Kofax TotalAgility Features

Kofax TotalAgility allows users to choose from a variety of useful features. These features include:

  • Codeless integrations. Kofax TotalAgility can integrate with a variety of systems without requiring users to write any code.

  • Automation of Tasks. Kofax TotalAgility can use RPAs to automate simple tasks so that they run in tandem with a business’s physical workforce.

Reviews from Real Users

Kofax TotalAgility’s cutting-edge intelligent process automation platform stands out among the many similar products offered by its competitors for a number of reasons. Two major ones are the general wealth of features that are already built into the product when it is initially deployed and its optical character recognition (OCR) engine. Kofax TotalAgility provides users with the ability to create, deploy, and manage workflows without requiring them to overly rely on other solutions. Kofax TotalAgility’s suite makes it possible for its users to keep their reliance on any other products to a minimum. Kofax TotalAgility’s OCR engine makes it easy for users to find data that might be buried deep within their systems. It saves users a great deal of time, streamlines their data search process, and makes it easy for them to make use of their data.

An enterprise service management consultant and Kofax developer at a technological services company writes, “There are also already a lot of built-in features, meaning you don't have to install and integrate many third-party plugins. It has a lot of its own stuff.”

He also writes, “Now it has an OCR, optical character recognition, engine where it can extract data from the document. You can deploy the CSV file and put it within Kofax, and then it'll search from the CSV file as well. For example, let's say you have a long list of names. It's integrated with scanners so it's easy to find the data you need.

Kofax TotalAgility was previously known as TotalAgility, Singularity, Capture Enabled BPM.

Kofax TotalAgility Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Kofax TotalAgility Video

Archived Kofax TotalAgility Reviews (more than two years old)

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PeerSpot user
Professional Service Team at VISNIKO
Consultant
It has various deployment options, such as on-premise single tenant and multi-tenant, and cloud-based single and multi-tenant

What is most valuable?

The most valuable features are: Document Capture Business Process Management Dynamic Case Management. It covers the various domains, such as Account Payable, Mortgage, Insurance, Healthcare, Logistics and Supply Chain. Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space. In addition, it has various deployment options, such as on-premise single tenant and multi-tenant, and cloud-based single and multi-tenant. The Separation of API and web server is another valuable feature that leads to a secure environment.

How has it helped my organization?

We have implemented lots of Kofax TotalAgility solutions to various customers. It has improved a lot. For example, one of the customers had a manual account payable process. With the KTA platform, they were able to reduce FTE on their AP process and move them to other areas of the business. This leads to non-linear drive in the organization.

What needs improvement?

Even though it has good documentation, key things are not being noted perfectly. As a result, we have to turn to the support team, which leads to delays. We need to have some workarounds to achieve something, but those are getting improved in each version. To have a rich UI, We have to do some customization through JavaScript.

For how long have I used the solution?

More than five years.
Buyer's Guide
Intelligent Document Processing (IDP)
June 2022
Find out what your peers are saying about Kofax, WorkFusion, ABBYY and others in Intelligent Document Processing (IDP). Updated: June 2022.
609,272 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No product specific issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Customer Service: It is very good. Technical Support: It is based on the regions. US region has very good support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vairavamuthu M - PeerSpot reviewer
Kofax KTA Tech Lead Consultant at a tech services company with 10,001+ employees
Consultant
MFD integration, transformation, UI experience and centralized reporting are all positives

What is most valuable?

  • MFD integration
  • Business processes
  • Transformation and UI experience

How has it helped my organization?

Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting. In addition, reduced failure points.

What needs improvement?

User interface.

For how long have I used the solution?

20 months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, scalability was not an issue both at platform and solution level.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

We used KC, KTM but KTA provided better workflow capabilities along with better UI and imaging capabilities.

How was the initial setup?

Less complex. Most were on-premise installations.

What other advice do I have?

KTA, as a platform, can do more than conventional image processing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Intelligent Document Processing (IDP)
June 2022
Find out what your peers are saying about Kofax, WorkFusion, ABBYY and others in Intelligent Document Processing (IDP). Updated: June 2022.
609,272 professionals have used our research since 2012.
it_user740451 - PeerSpot reviewer
Senior Technical Consultant - Financial Services at a tech services company with 10,001+ employees
Consultant
​Process automation and case management are helpful though UI and documentation could be better

What is most valuable?

  • Process automation
  • Case management

How has it helped my organization?

We have automated more than five business process using this tool.

What needs improvement?

  • Rich and flexible UI
  • Consistent platform with one common language
  • Some documentation for all the features

For how long have I used the solution?

Two and a half years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Very poor.

Which solution did I use previously and why did I switch?

Yes. Cheaper.

How was the initial setup?

It was straightforward, easy to follow guides.

What's my experience with pricing, setup cost, and licensing?

Concurrent user, license based. Flexible.

What other advice do I have?

Understand the full capabilities of the tool and map those to your business needs. This tool is the result of several mergers and not all of the features are straightforward to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at a tech consulting company with 51-200 employees
Consultant
TotalAgility is a true rapid development environment however independent skilled resources are a scarce commodity

As Kofax journey through a brand transformation with strategic acquisitions in the BPM (Singularity), BI (Altosoft) and Integration (Kapow) spaces, TotalAgility has come to the fore as the platform upon which the world’s leading document capture company will attempt to capture the Smart Process Application market. As a result you will see the sales force climb the stairs from the scanning operations in the basement to the heady heights of your boardrooms.

For the best part of a decade now TotalAgility has been pitched among the best of breed in the combined BPM and Case Management market for the Microsoft stack; and for even longer in the pure-play BPM space. Having acquired Singularity in 2011, Kofax are now able to make a more Enterprise level offering downstream from document capture.

The out-of-the-box Case Management capabilities provide a suitable platform for your more unpredictable workflows. This is made easy in TotalAgility as it uses the same underlying pure-play BPM technology; so whether you implement a pure-play BPM solution or Case Management, it should come down to a design decision with no impact on your technology selection.

The new browser based design environment (introduced in version 6.0) is a pleasure to work with but comes with the usual risks of any major software rewrite. This being said, many of its initial issues have been addressed in subsequent service pack releases, and with the imminent release of TotalAgility 7.0 I expect the vast majority of them will be consigned to history. The product support team have a number of very experienced TotalAgility SMEs and it is an unusual event when they are unable to provide at least a work around to even the most difficult of issues.

Having worked with TotalAgility and it’s earlier guises since my days at Singularity I can honestly state that I love working with this technology. The new look TotalAgility designer module has exceeded my expectation and with the integration of the tried and tested Kofax Capture technology, their existing and future customers are in for a real treat. The brand new forms designer in TotalAgility 6.0 and its successor 7.0 will initially provide a challenge to the seasoned pre TotalAgility 6.0 KTA developer. Whilst it took a bit of getting used to it has paid dividends in providing a real rapid development web forms tool.

Finally, whilst TotalAgility provides a rapid development environment, any software implementation worth its salt will require an element of custom code. In my experience the combination of Business Analyst(s) and .Net Software Developer(s) will provide you with the grounding for a successful TotalAgility implementation. Skilled TotalAgility personnel are as rare as hen’s teeth, however a search on LinkedIn or Google for independent TotalAgility consultants should throw up a few options. Complemented with the promise of a value-based pricing model I expect to see TotalAgility set the trend for Smart Process Application platforms.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at a tech consulting company with 51-200 employees
Consultant
TotalAgility ranks up there with the best of them...

Having worked on implementations on a number of BPMS including TotalAgility and Lombardi, I have to say that TotalAgility ranks up there with the best of them. I find it's main strengths lie in integration, most especially with the broader Microsoft product suite, including Sharepoint and Dynamics. The new browser based IDE is pretty slick and a delight to work with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Intelligent Document Processing (IDP) Report and find out what your peers are saying about Kofax, WorkFusion, ABBYY, and more!
Updated: June 2022
Buyer's Guide
Download our free Intelligent Document Processing (IDP) Report and find out what your peers are saying about Kofax, WorkFusion, ABBYY, and more!