Service and Support
Customer service and support for Juniper QFX Series Switches receive positive feedback. Support teams are described as good, professional, and user-friendly, offering various support forms and extensive documentation. While some users note occasional aggressiveness and stock issues, their experiences with technical support remain largely favorable. The response and replacement processes are well-regarded, and recommendations highlight technical support's adequacy, despite minor challenges. Overall rating suggests commendable satisfaction levels.
Deployment
Juniper QFX Series Switches initial setup is straightforward for those experienced with Juniper equipment, though complex for beginners due to security and configuration intricacies. With proper planning, zero-touch programming, and automation tools, deployment becomes efficient. The process involves addressing power, space, cooling, and connectivity requirements, followed by establishing and configuring infrastructure. Experienced teams find ease in this, while junior engineers may face challenges due to the complexity resembling Java programming.
Scalability
Juniper QFX Series Switches excel in scalability, even for large-scale networks. Organizations appreciate their robust performance, citing use cases with thousands of users, including banks and data centers. Deployments highlight flexibility and long-term reliability without frequent upgrades. While some encounter minor deployment challenges, others report high satisfaction with the ability to expand easily by adding components as needed. Scalability is rated positively across diverse environments, accommodating extensive network demands efficiently.
Stability
Many users find Juniper QFX Series Switches highly stable. Some have experienced issues during upgrades, where devices didn't restart correctly, but these were often attributed to configuration problems. Most have been operating without interruptions for months. Stability is generally rated positively, with some citing better performance than competitors, especially in routing. Users express satisfaction with both stability and security.