Service and Support
Customer service and support for Juniper QFX Series Switches receive positive feedback. Technical support is described as good, professional, and customer-friendly, with fast response times for critical issues. Though occasionally aggressive, support effectively escalates unsolved issues. Despite sometimes awaiting replacement parts, users are generally satisfied with the assistance provided and consider it reliable and efficient. Many find the documentation extensive and solutions well-explained. Users' expertise often ensures fewer challenges when issues arise.
Deployment
Users describe the initial setup of Juniper QFX Series Switches as straightforward when they have prior experience, especially with Junos and automation tools. For less experienced users, it may be challenging due to configuration complexities. Planning and prerequisites like power, space, and connectivity are crucial. Some users find the setup quick and easy, completing it in minutes for lighter models, though the process may vary based on specific needs and conditions.
Scalability
Juniper QFX Series Switches are highly scalable and perform well in expansive network settings. Users, including large organizations, report significant scalability without fully utilizing capacity. They highlight its robustness, adaptability across various environments, and reliability over time without frequent upgrades. While some users experience minor deployment challenges, the switches remain favored for both small and medium-scale applications due to their extensive scalability capabilities, especially when building network fabrics with flexibility and reliability.
Stability
Juniper QFX Series Switches are highly stable, with many users highlighting their consistent performance. Some issues during upgrades have occurred, but these were mostly related to configuration errors. Despite occasional upgrade challenges where devices got stuck, users have expressed satisfaction with stability, rating it positively. Juniper stands out in performance among networking products, with pricing as a key differentiator. Performance and security receive commendation, securing a rating of eight out of ten for stability.
