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IBM Watson Campaign Automation pros and cons

Vendor: IBM
3.5 out of 5
 

IBM Watson Campaign Automation Pros review quotes

it_user701487 - PeerSpot reviewer
Marketing Administrator and Member Web Support at a financial services firm with 201-500 employees
Jul 12, 2017
I love their tech support; they have not been needed frequently, but when needed, they are quick and very knowledgeable.
 

IBM Watson Campaign Automation Cons review quotes

it_user701487 - PeerSpot reviewer
Marketing Administrator and Member Web Support at a financial services firm with 201-500 employees
Jul 12, 2017
One reason was that, with IBM's takeover of SilverPop, we did discover that customer care and our relationship/sales manager were no longer responsive or as caring as they had been in the past seven or eight years.