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Grafana Loki vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Log Management
44th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (37th), Server Monitoring (18th), IT Infrastructure Monitoring (43rd), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Grafana Loki is 8.7%, up from 3.7% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"The log collection feature is good and the solution is easily understandable. v"
"There are new features like that pilot code and things like that for profiling."
"The most valuable part of Loki is the ability to filter logs by keywords and devices."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"The tool can be used in multi-cluster environments."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
 

Cons

"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"The solution's scalability depends on the team managing the Grafana instance."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"The GUI: both the dashboard/user view and the admin tool."
"Some similar solutions offer end-to-end visibility."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
 

Pricing and Cost Advice

"Grafana Loki is a free, open-source solution."
"We use a free version."
"I use the open-source version of the product."
"The cost is less than other paid services like CloudWatch."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"Grafana Loki is an open-source solution."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"My company doesn't need to pay for the licensing cost of the solution."
"Prices per license are not huge, but they exist."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has been fair."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"There are cheaper solutions available."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
17%
Manufacturing Company
14%
Computer Software Company
14%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
 

Also Known As

No data available
SevOne
 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Grafana Loki vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.