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Datadog vs IBM SevOne Network Performance Management (NPM) comparison

Datadog and IBM are both solutions in the Network Monitoring Software category. Datadog is ranked #4 with an average rating of 8.7, while IBM is ranked #45 with an average rating of 7.5. Datadog holds a 3.1% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.
Datadog
Read 205 Datadog reviews
  • 23,433 Views
  • 4,452 Comparison Views
97% willing to recommend
IBM SevOne Network Performa...
Read 54 IBM SevOne Network Performance Management (NPM) reviews
  • 3,180 Views
  • 1,717 Comparison Views
96% willing to recommend
 

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Executive SummaryUpdated on Oct 19, 2025

IBM SevOne NPM and Datadog both compete in the network performance management category. Based on user feedback, IBM SevOne's strengths lie in its stability and comprehensive infrastructure visibility, whereas Datadog is favored for its integration capabilities and user-friendly dashboards, giving Datadog a slight edge in ease of use and operational insights.

Features: IBM SevOne NPM offers agentless monitoring, allowing comprehensive infrastructure visibility and fast reporting for large network environments. Users appreciate its stability, scalability, and in-depth reporting. Datadog provides diverse monitoring capabilities across AWS, network traffic visualization, alongside robust integrations which enhance ease of use. Users favor its dashboards and alerting features for their crossover capabilities between logs, metrics, and traces.

Room for Improvement: Users suggest IBM SevOne NPM could improve its data migration process, visualization capabilities, and integration with modern technologies like AI. For Datadog, clearer pricing models, simpler log management, and consistent user interface are recommended. Ease of integration with third-party tools and transparent cost management are also desired.

Ease of Deployment and Customer Service: IBM SevOne NPM is typically used on-premises and in private clouds. Users value its reliable support and direct engineer access, even though the initial setup may be complex. Datadog excels in cloud deployment flexibility, supporting public, private, and hybrid clouds. Its responsive customer service with technical depth is well received, though new features can complicate service clarity.

Pricing and ROI: IBM SevOne NPM offers flexible pricing models, including device-level pricing beneficial for larger enterprises, with a pay-as-you-grow approach noted for its complexity. In contrast, Datadog's feature-rich offerings result in higher costs, prompting active user management to avoid overages. Despite its expense, the cost is often considered justified due to extensive visibility and integration capabilities.

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Buyer's Guide
Datadog vs. IBM SevOne Network Performance Management (NPM)
October 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Datadog enhances debugging efficiency, reduces downtime, and optimizes performance, though early ROI quantification can be challenging.
Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
For more quotes and insights, download the Datadog report
No quotes available
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
Prakash Pandey - PeerSpot reviewerreviewer2767362 - PeerSpot reviewer
CW
 

Customer Service

Sentiment score
6.8
Datadog's customer service is responsive and knowledgeable, offering efficient support, though regional wait times can vary.
Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
For more quotes and insights, download the Datadog report
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
LM
Thomas Harrison - PeerSpot reviewerNikki L. - PeerSpot reviewerreviewer1543041 - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.6
Datadog is highly scalable, integrates well with cloud services, but costs can rise with full data indexing.
Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
For more quotes and insights, download the Datadog report
It is suitable for small, medium, and enterprise-level companies.
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
Prakash Pandey - PeerSpot reviewerThomas Harrison - PeerSpot reviewerCorey Peoples - PeerSpot reviewerreviewer1543041 - PeerSpot reviewer
 

Stability Issues

Sentiment score
8.0
Datadog is reliable and stable, offering consistent monitoring with minimal downtime despite occasional minor issues.
Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
These incidents are related to log service, indexes, and metric capturing issues.
For more quotes and insights, download the Datadog report
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
Nikki L. - PeerSpot reviewerDaniel Dolan - PeerSpot reviewerreviewer2767335 - PeerSpot reviewerreviewer1543041 - PeerSpot reviewer
 

Room For Improvement

Users suggest improving Datadog's performance, interface, pricing transparency, documentation, integration, real-time visibility, error traceability, support, and customization.
IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
In future updates, I would like to see AI features included in Datadog for monitoring AI spend and usage to make the product more versatile and appealing for the customer.
For more quotes and insights, download the Datadog report
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
reviewer2767305 - PeerSpot reviewerTimothy Spangler - PeerSpot reviewer
IS
reviewer1543041 - PeerSpot reviewer
 

Setup Cost

Datadog offers flexible pricing with reasonable costs, though complexity and fluctuating bills require careful monitoring and enterprise negotiation.
IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
For more quotes and insights, download the Datadog report
No quotes available
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
reviewer1599867 - PeerSpot reviewer
LM
reviewer2767245 - PeerSpot reviewer
 

Valuable Features

Datadog excels with its intuitive interface, real-time monitoring, extensive integrations, customizable dashboards, and seamless system operations.
IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
For more quotes and insights, download the Datadog report
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
For more quotes and insights, download the IBM SevOne Network Performance Management (NPM) report
Timothy Spangler - PeerSpot reviewerreviewer2767245 - PeerSpot reviewerNikki L. - PeerSpot reviewerreviewer1543041 - PeerSpot reviewer
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
3rd
Ranking in Log Management
4th
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Container Monitoring (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
45th
Ranking in IT Infrastructure Monitoring
43rd
Ranking in Log Management
42nd
Ranking in Cloud Monitoring Software
30th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (19th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.1%, down from 3.9% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Datadog3.1%
IBM SevOne Network Performance Management (NPM)1.0%
Other95.9%
Network Monitoring Software
 

Featured Reviews

Prakash Pandey - PeerSpot reviewer
Has improved monitoring accuracy and enabled faster issue resolution through detailed alerting and transaction visibility
The best feature that Datadog offers is infrastructure monitoring, where it can look at the CPU utilization, different process utilization, all the processes which are running, and alert us in advance if things are going beyond normal threshold. I think everything about the features of Datadog is amazing. Datadog provides details up to the transactions. We can look at the transaction log too for the application, which is really helpful. Datadog has impacted our organization positively since we were previously using AppDynamics and then we switched to Datadog. It has improved a lot in our alerting and monitoring in the infrastructure space and application space. We can monitor business transactions and take proactive action. It is really great to take actions on the issues before an end user reports it, which is a great advantage for us.
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Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Manufacturing Company
14%
Financial Services Firm
13%
Computer Software Company
11%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise94
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
See all answers
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
See all answers
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
See all answers
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
See all answers
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
See all answers
 

Comparisons

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Compared 9% of the time
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Compared 8% of the time
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Product Reports

Buyer's Guide
Datadog
October 2025
Datadog reportDownload Datadog product report
Buyer's Guide
IBM SevOne Network Performance Management (NPM)
October 2025
IBM SevOne Network Performance Management (NPM) reportDownload IBM SevOne Network Performance Management (NPM) product report
 

Also Known As

No data available
SevOne
 

Overview

Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.

Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.

What are Datadog's Key Features?
  • Sharable Dashboards: Facilitate collaboration with customizable, intuitive dashboards.
  • Extensive Integrations: Seamlessly connects with tools like Slack and AWS to support workflows.
  • APM and RUM: Provides deep insights into application performance and user interactions.
  • Real-Time Tools: Enables agile responses to system issues with real-time monitoring.
  • Unified Tagging and Visualization: Eases management of complex systems with simplified visualization.
What Benefits and ROI Should Users Look For?
  • Efficient Troubleshooting: Centralized logging speeds up the identification and resolution of issues.
  • Streamlined Workflows: Integrations with popular tools enhance operational efficiency.
  • Improved Observability: Comprehensive monitoring improves system reliability and performance.
  • Resource Optimization: Efficient microservices and container management leads to better cloud resource utilization.
  • Responsive Alerts: Customizable alerts ensure timely identification of critical issues.

In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.

Datadog

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...



IBM
 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Buyer's Guide
Datadog vs. IBM SevOne Network Performance Management (NPM)
October 2025
Free Report: Datadog vs. IBM SevOne Network Performance Management (NPM)
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