IT Central Station is now PeerSpot: Here's why

HPE 3PAR StoreServ OverviewUNIXBusinessApplication

HPE 3PAR StoreServ is #1 ranked solution in top NAS tools, #1 ranked solution in top Modular SAN (Storage Area Network) tools, and #5 ranked solution in best All-Flash Storage Arrays. PeerSpot users give HPE 3PAR StoreServ an average rating of 8 out of 10. HPE 3PAR StoreServ is most commonly compared to HPE Primera: HPE 3PAR StoreServ vs HPE Primera. HPE 3PAR StoreServ is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 29% of all views.
HPE 3PAR StoreServ Buyer's Guide

Download the HPE 3PAR StoreServ Buyer's Guide including reviews and more. Updated: June 2022

What is HPE 3PAR StoreServ?

HPE 3PAR StoreServ is an AI-driven storage solution that prevents issues before they occur by learning and adjusting in real time. The solution offers a tier-1 all-flash foundation for mission-critical workloads. HPE 3PAR StoreServ was designed with more than 3M IOPS and consistent sub-ms latency. It aims to transform midrange and enterprise deployments with solutions that scale from a few TBs to more than 20PBs. In addition, the solution is built to modernize data centers and is made to handle unpredictable workloads effortlessly. By implementing HPE 3PAR StoreServ, you gain automated and rapid provisioning, hardware-accelerated deduplication and compression, and a multi-tenant design.

HPE 3PAR StoreServ Features

HPE 3PAR StoreServ has many valuable key features. Some of the most useful ones include:

  • Flexibility: With HPE 3PAR StoreServ, you can easily deploy highly configurable, scale-out storage for multi-tenant workloads.
  • Always-on availability for your data: HPE 3PAR StoreServ includes an always-on resilient storage infrastructure for your hypervisors and applications. In addition, with Peer Persistence, your virtual machines (VMs), hosts, and data can move freely across data centers rather than being constrained by their physical boundaries.
  • Fast, scalable performance: HPE 3PAR StoreServ enables you to accelerate consistent mixed-workload performance and also provides necessary QoS levels that are optimized for your highest priority applications.
  • Performance insights: HPE 3PAR StoreServ helps you gain performance insights in real time, and anticipate as well as prevent issues across the infrastructure stack by utilizing cross-stack analytics.
  • Flash optimized data protection: With tier-1 data services, multi-tenant security, and copy data management, you can avoid downtime.
  • Seamless data mobility: HPE 3PAR StoreServ makes it possible for you to not only experience converged data protection, but also experience seamless data mobility services, at flash speed, from the edge to the cloud.

HPE 3PAR StoreServ Benefits

There are many benefits to implementing HPE 3PAR StoreServ. Some of the biggest advantages the solution offers include:

  • Easy to manage. The web interface to manage the units is a great asset and one that makes managing storage easy.
  • User-friendly GUI
  • Exceptionally fast and well-managed replication

  • Low latency
  • Hybrid storage gives you the ability to assign different roles to different types of storage arrays inside one enclosure
  • Both file-level and block-level replication

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the HPE 3PAR StoreServ solution.

A SAN Consultant at a tech services company says, “One of the features that I like the most is the data replication element. The reason I like it is due to the fact that it's pretty clean on replicating data over to a second site. The product stands on its own in heavy enterprise environments. It's easy to make changes without affecting the environment. The solution is very easy to use. The product is very robust and offers very good performance.”

A Storage Manager at a financial services firm mentions, "There are a lot of screens for easy management where you can change some settings. But after a few years, the important settings were better after an upgrade, and all the vendors have other ways to upgrade their systems."

A Senior IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT) comments, “The adaptive optimization is the biggest feature in 3PAR. 3PAR is very usable with thin volume because it detects zeros while writing. Every time I tell the hypervisor to make the full provisioning, it makes the volume as simple provisioning in 3PAR, not full provisioning.”

HPE 3PAR StoreServ was previously known as HPE 3PAR Flash Storage, InServ, Storeserv, 3PAR Flash Storage, HP Enterprise Storage, 3PAR Flash Array, HP 3PAR Flash Storage .

HPE 3PAR StoreServ Customers

Just Energy, Latisys, team AG, DreamWorks, BlueShore Financial, Erasmus MC

HPE 3PAR StoreServ Video

HPE 3PAR StoreServ Pricing Advice

What users are saying about HPE 3PAR StoreServ pricing:
  • "It is quite difficult to decide on the cost. At one point, I was the project lead to cover with some people, but the price was important and we had its compression calculated. At that moment, it was fair because that was one of the things moving their product due to the cost of HPE 3PAR StoreServ as they were competing with Hitachi and IBM A9000, which I'm not sure if is still available."
  • "It is lower in price as compared to other vendors, such as Dell. As compared to Huawei, all storage solutions are expensive, including this one."
  • "Its price is a bit high for adding another tree, but when we purchased it, it was okay with us. We had compared it with EMC and other solutions, and it was okay at that point in time. Our storage has a lifespan of seven to eight years. When you purchase it, you need to keep a headroom of around 40% to 50%. After three to four years, you generally plan for an upgrade. The price is not so bad today for two years or so, and within a year, I might find that I have to upgrade or increase the storage. This usually happens when there is a radical change or a new application has come that is consuming a lot of data, but generally, there is a plan for the amount of data that we generate and the storage upgrade."
  • "The price of HPE 3PAR StoreServ is reasonable, but buying upgrade licenses are priced very high. There are additional fees."
  • "It is a bit more expensive. IBM is cheaper than HPE in Turkey."
  • HPE 3PAR StoreServ Reviews

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    SAN Consultant at a tech services company with 201-500 employees
    Consultant
    Robust and easy to use with a simple setup
    Pros and Cons
    • "The product stands on its own in heavy enterprise environments."
    • "HP has several integration elements that work with other vendor storage products. I'd like to see a greater expansion on that so that a customer can do a more seamless migration from other vendor products."

    What is our primary use case?

    Generally, clients use the solution as primary storage or data storage for corporations. They also use it for data replication where they replicate to another site or even on the same site. They're typically replicating the data for a backup situation.

    How has it helped my organization?

    The solution has greatly assisted data performance as far as a VM-ware environment goes. My data performance is much faster.

    What is most valuable?

    One of the features that I like the most is the data replication element. The reason I like it is due to the fact that it's pretty clean on replicating data over to a second site.  The product stands on its own in heavy enterprise environments.  It's easy to make changes without affecting the environment. The solution is very easy to use. The product is very robust and offers very good performance.

    What needs improvement?

    HP has several integration elements that work with other vendor storage products. I'd like to see a greater expansion on that so that a customer can do a more seamless migration from other vendor products. The migration of data to their platform could be better.Primarily they don't have a lot. They have several EMC elements that they can migrate data from, however, there are many more controllers out there and it'd be good to see a more seamless integration so that that could occur.I'd like to see 3PAR have some integration with Cloud services.
    Buyer's Guide
    HPE 3PAR StoreServ
    June 2022
    Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
    606,596 professionals have used our research since 2012.

    For how long have I used the solution?

    I've been using the solution for several years. It's been probably around seven years or so. It has definitely been a while.

    What do I think about the stability of the solution?

    The stability is pretty decent. The only thing you have to worry about is that you don't overtax the controller. In other words, you don't do that combination of deduping and compression as well as data replication and then also heavily use the controllers where your IO starts, the IO performance. With IOPS and Truepoint, it's important that users do not over-utilize the environment. Then you have performance issues. 

    What do I think about the scalability of the solution?

    You have to be careful about exactly what your usage is. You really need to understand what you want to do with the controller. You need to understand what your total IOP performances will be, before you do any sizing so that you can size appropriately, otherwise, as with any storage, you could have an underutilized controller. That would then cause you frustration and business units would suffer as you would have slower performance than what you expected.A lot of times customers get themselves in trouble due to the fact that they make a purchase or size a controller and then later on they undersized it. Sometimes the under-sizing can occur due to the fact that a company starts putting more demand on the new stores where they want to put one more device on the storage product or connect to it, and that wasn't what it was sized for at the time. If you didn't plan on the growth of the utilization of the controllers the product doesn't look like it's performing properly, however, indeed it is. It's just, not big enough to handle the new user profile that you have put on it. Microsoft Exchange, VMware, SQL, and Oracle - those are the types of software or devices that are applications that were used within our environment. We have several different departments or groups that get access to that storage.

    Which solution did I use previously and why did I switch?

    There were some older 3PARs that we wanted to replace and there were some Clariion EMC products that we wanted to replace. The reason why was due to the fact that the 3PARs, were four years old and we needed a technology revamp, so to speak.  The other reason we switched was that EMC was just too slow. It was getting overwhelmed and we had to go to a stronger or newer technology controller. Therefore we decided to go with the 3PAR as it was a lot easier to use. We also liked the virtualization of the product and we appreciated the ease of being able to make changes without having an overall effect in the environment.

    How was the initial setup?

    The initial setup is straightforward. It's not too complex. If you have any SAN experiences pretty easy, as you have to understand some of the terminologies so that you can pre-prep the architectural design that you're looking for. Overall, however, it's pretty easy from a GUI perspective. You can do everything from a GUI. You don't need to play at the CLI level. Of course, if you'd like to do that, you can do that as well.

    What about the implementation team?

    I typically handle implementations for my clients.

    What other advice do I have?

    I'm a consultant and an HPE partner and I have my hands on several different things in terms of products I use. Normally I work with all the versions as far as software versions. I've worked with all the different hardware, 3PAR versions as well, and I do a lot of installations. The big thing and with 3PAR and with any other storage - and this goes for any kind of storage as you're sizing - is to make sure that you are getting the right size environment for what you currently have and what you expect for future growth. Otherwise, you may run into performance issues. On a scale from one to ten, I would rate it at a nine. We've been quite happy with the solution so far. It's robust and offers very good performance.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Storage Manager at a financial services firm with 10,001+ employees
    Real User
    Top 20
    User-friendly graphical user interface and simplifies reporting for easy management
    Pros and Cons
    • "There are a lot of screens for easy management where you can change some settings. But after a few years, the important settings were better after an upgrade, and all the vendors have other ways to upgrade their systems."
    • "HPE 3PAR StoreServ has limited flexibility in building replication solutions. There are limitations to the number of IOPS the system can do. It's not bad as it is doing its job. However, for the application, if you need a toolbox, you can build everything concerning periodic replication modes of synchronous or asynchronous three-site, four-site, with supported cascading which requires you to buy an IBM product. It also takes a few hours to one day to upgrade the system and sometimes; it takes more time because, in some HPE 3PAR StoreServ 20000 Storage, you have an eight-node system. If you do an upgrade, you do it node by node and every node might take more than an hour."

    What is our primary use case?

    We use HPE 3PAR StoreServ for data storage. Hewlett Packard Enterprise (HPE) had something in the contract because if you can compress data very well, you don't need that much capacity in your systems. If it was not possible to compress to a certain degree, they put some extra capacity in the systems. We bought that borrowed capacity but they separated the one-piece storage boxes added to our environment to get along with that bigger growth in capacity. Despite that, it is a wonderful system with an excellent graphical user interface. Still, new functions are being rolled out.

    How has it helped my organization?

    I've seen a lot of data storage systems. It's the only storage system you can watch over the application time and it keeps measuring it. We have some thresholds on our end on it, a very good graphical user interface and reporting. 

    What is most valuable?

    There are a lot of screens for easy management where you can change some settings. But after a few years, the important settings were better after an upgrade, and all the vendors have other ways to upgrade their systems.

    What needs improvement?

    HPE 3PAR StoreServ has limited flexibility in building replication solutions. There are limitations to the number of IOPS the system can do. It's not bad as it is doing its job. However, for the application, if you need a toolbox, you can build everything concerning periodic replication modes of synchronous or asynchronous three-site, four-site, with supported cascading which requires you to buy an IBM product. 

    It also takes a few hours to one day to upgrade the system and sometimes; it takes more time because, in some HPE 3PAR StoreServ 20000 Storage, you have an eight-node system. If you do an upgrade, you do it node by node and every node might take more than an hour.

    For how long have I used the solution?

    I have been using HPE 3PAR StoreServ for the past seven years.

    What do I think about the stability of the solution?

    Last year after summer, HPE had to locate replication groups getting stopped and took a lot of time to find out what's happening, and yet we still don't know what's happening over there. It feels like the message is quite clear after replicating from A to B, and it states that B is not responding very well.

    There is a timeout, and it stops the replication group because there is no stability or consistency and is not good at that moment. So that might be negative, but when was the last time? I think in November of last year.

    What do I think about the scalability of the solution?

    At one point, some remote copy groups stopped working, and we used a disaster recovery plan because, in production, we replicate everything from A to B and then split up into some remote copy groups, gathering together some data source and clusters. If one of those remote copy groups stops, you don't have DFP anymore and you have to restart them. And last year after starting one of those replication groups; we had some performance issues because they're trying to get in sync as soon as possible using all the resources, so we had to plan very well outside the business hours.

    How are customer service and technical support?

    We have proactive datacenter care; I call it a storage advocate, and we can send every question to them and we get quick answers. They also help to find out if new releases are available and other services. For now, they have more insights on that. They have better sources sometimes, and I have better sources than them sometimes, but they do a great job and they also assisted us concerning the compression issue we had at the beginning.

    What's my experience with pricing, setup cost, and licensing?

    It is quite difficult to decide on the cost. At one point, I was the project lead to cover with some people, but the price was important and we had its compression calculated. At that moment, it was fair because that was one of the things moving their product due to the cost of HPE 3PAR StoreServ as they were competing with Hitachi and IBM A9000, which I'm not sure if is still available. 

    We have done total cost of ownership calculations over the past five years, and we also ask for some cost prices for the sixth and seventh year so that we can get some insights into what happens after those five years. We have some systems that are five years old and we keep them because it's flash data storage. It's still almost a three terabyte solid-state drive, and the support cost is not that high. We'll have a look after that. I see other things happening on the Hitachi boxes with all those license defeats. This is also positive for HPE 3PAR StoreServ, everything is on the license. When we bought the systems, it was the case and then I've been reading something about it. You can buy the rest of the licenses. If you buy a system, that will not be replicated to another system, then you get a license without replication software.

    What other advice do I have?

    The job of direct channel support to HPE 3PAR StoreServ is not an end of life or end of support but HPE Primera has now replaced it and I hope they get all the functionality in there like the HPE 3PAR. I remember it seems like HPE 3PAR and HPE Primera have support for volume plugins and that will be a big game if they can implement volumes on their system because that kind of release is much better than the datastore level.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Buyer's Guide
    HPE 3PAR StoreServ
    June 2022
    Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
    606,596 professionals have used our research since 2012.
    Senior IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
    Real User
    Top 10
    Very stable, easy to scale, and allows us have tiered storage and distribute RAID for any volume
    Pros and Cons
    • "3PAR is different from other storage solutions because it uses a chunklet when we initiate the storage. Every disk is submitted as a 1 GB chunklet. This chunklet can be RAID 1, 4, 5, or 6. This fabulous feature is very useful for me because I can distribute the RAID for any volume. The adaptive optimization is the biggest feature in 3PAR. 3PAR is very usable with thin volume because it detects zeros while writing. Every time I tell the hypervisor to make the full provisioning, it makes the volume as simple provisioning in 3PAR, not full provisioning. Other vendors take this volume as thick provisioning because of which the capacity is reached quickly. It doesn't happen in 3PAR because it detects zeros. It only writes the data, and it doesn't write zeros. There are two processors in 3PAR: the ASIC processor and the main processor. The ASIC processor detects zero writing and doesn't write it, which is a big feature in 3PAR."
    • "File Persona can be better. I don't use File Persona because it has many problems with my environment. The antivirus that it has is not compatible with File Persona, and that's a big issue with File Persona. 3PAR is not as good as Dell when making a file in the storage. 3PAR for a block is very good, but when comparing row capacity, I get 14% capacity with 3PAR, but with Dell, I get 60% capacity."

    What is our primary use case?

    I use 3PAR as the standard storage. The main production is VMware, and it is connected to 3PAR across fabric switch. The fabric switch between them is MDS Switch and Notebook 8. We also have a Hyper-V environment, which is connected to the same storage. The main service is the exchange service. I have a public cloud and a private cloud. I use 3PAR as a private cloud.

    How has it helped my organization?

    In our organization, the storage is not detected from the first day, so I don't have the workload. The workload is run in my environment, and 3PAR is the best solution. If I have a workload from Thursday, I don't make the adaptive optimization on this because 3PAR is collecting all the storage and doing all tiering of the storage. If I have another disk from a new line, 3PAR makes it as tiering and adaptive. When a VM has more rights about the storage, it will make such VM of a higher tier. It can make it a C-tier. If the VM has a need for more IOPs, they need to use the scale command every time. This VM will move to another tier, and after the weekend, I will schedule adaptive optimization to check if this VM needs this tier or not. This way I can make all the storage tiered. If the workload is big and needs more IOPs, it moves the VMs from one tier to another tier. This is the main advantage. 

    What is most valuable?

    3PAR is different from other storage solutions because it uses a chunklet when we initiate the storage. Every disk is submitted as a 1 GB chunklet. This chunklet can be RAID 1, 4, 5, or 6. This fabulous feature is very useful for me because I can distribute the RAID for any volume. 

    The adaptive optimization is the biggest feature in 3PAR. 3PAR is very usable with thin volume because it detects zeros while writing. Every time I tell the hypervisor to make the full provisioning, it makes the volume as simple provisioning in 3PAR, not full provisioning. Other vendors take this volume as thick provisioning because of which the capacity is reached quickly. It doesn't happen in 3PAR because it detects zeros. It only writes the data, and it doesn't write zeros. There are two processors in 3PAR: the ASIC processor and the main processor. The ASIC processor detects zero writing and doesn't write it, which is a big feature in 3PAR.

    What needs improvement?

    File Persona can be better. I don't use File Persona because it has many problems with my environment. The antivirus that it has is not compatible with File Persona, and that's a big issue with File Persona.

    3PAR is not as good as Dell when making a file in the storage. 3PAR for a block is very good, but when comparing row capacity, I get 14% capacity with 3PAR, but with Dell, I get 60% capacity.

    For how long have I used the solution?

    I have been using this solution for three years.

    What do I think about the stability of the solution?

    It is very stable because the controller is active-active. It is more secure if you make the best design and make two fabric switches around that.

    What do I think about the scalability of the solution?

    3PAR is easy to scale up and scale out. It can serve a production workload without any problem. To scale up, you can have another inclusion in 3PAR. To scale out, you can add another controller. You can also have more IOPs in your production. 

    We have 5,000 users of this solution. The main workload is in 3PAR now. I will also implement 3PAR on another site.

    How are customer service and technical support?

    Their live technical support is available 24 hours a day. When I open a ticket with them, the support calls me within 30 minutes and schedules a meeting to show the issue.

    Which solution did I use previously and why did I switch?

    I have PowerMax from Dell. I also have Dorado from Huawei in my environment, which is all-flash.

    How was the initial setup?

    It is straightforward. I power on 3PAR and take care of the cabling. 3PAR is managed by two components: a services processor and a server component. The server can be a virtual appliance or a physical appliance. 

    For upgrading, I take different configurations from the services processor. I update a package on the servers, which makes it easy to upgrade in production. For initial configuration, I do an upgrade offline, and it is easy.

    What's my experience with pricing, setup cost, and licensing?

    It is lower in price as compared to other vendors, such as Dell. As compared to Huawei, all storage solutions are expensive, including this one.

    What other advice do I have?

    If you are a new company and you need more capacity, availability, and scalability, you can choose 3PAR. Otherwise, you can choose another storage. When you put 3PAR, you must tell the customers about the usable capacity from the first day, not the row capacity.

    I would recommend taking the official course from HP for 3PAR before performing any tasks. This is because 3PAR is not easy to manage in your IT environment. You must know everything about storage and how everything is written in the storage.

    I would rate HPE 3PAR StoreServ an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Sisir Ghosh - PeerSpot reviewer
    Deputy Manager at CESC Ventures
    Real User
    Top 5
    Great reliability, stability, scalability, and user interface
    Pros and Cons
    • "Its stability is the most valuable. It has soft alerts. When an alert is raised, we get a call from HP saying that there is this type of alert, and they need to do a remote session to check things. Similarly, for firmware updates, they get in touch to say that a firmware upgrade is required on your storage. They schedule a time and take control remotely to upgrade the firmware. In all such cases, there is no downtime. Everything is done when a full-fledged operation is going on. Its user interface is also quite good. We are quite accustomed to this user interface. We can easily take a look at the current usage or the amount of storage. It is quite easily understandable, and I can present those things to my seniors or other people who are not that tech-savvy, and they can easily understand what we are trying to tell them. We can easily show them that we are using around 87% of the storage, so we need to plan for another tree and things like that."
    • "Its price is a bit high for adding another tree."

    What is our primary use case?

    We use it only for storage.

    What is most valuable?

    Its stability is the most valuable. It has soft alerts. When an alert is raised, we get a call from HP saying that there is this type of alert, and they need to do a remote session to check things. Similarly, for firmware updates, they get in touch to say that a firmware upgrade is required on your storage. They schedule a time and take control remotely to upgrade the firmware. In all such cases, there is no downtime. Everything is done when a full-fledged operation is going on.

    Its user interface is also quite good. We are quite accustomed to this user interface. We can easily take a look at the current usage or the amount of storage. It is quite easily understandable, and I can present those things to my seniors or other people who are not that tech-savvy, and they can easily understand what we are trying to tell them. We can easily show them that we are using around 87% of the storage, so we need to plan for another tree and things like that.

    What needs improvement?

    Its price is a bit high for adding another tree.

    For how long have I used the solution?

    I have been using this solution for four years. 

    What do I think about the stability of the solution?

    It is very reliable. In these four years, we have not had any big failure or faced any issue.

    What do I think about the scalability of the solution?

    Scalability is not an issue. If someone has 3PAR and within one or two years, they find that they need to add more storage, it would not be an issue. It will scale perfectly fine. 

    We have already consumed around 87% of the storage. We may have to add another tree. We had a discussion with HPE, and it was quite good. The only reason for not going forward with it was that the amount of money that we will be spending in just upgrading the storage has a life of only two and a half years now. We are now evaluating whether we should invest this much money for two and a half years, or we should invest more and buy a completely new storage. We can then use this storage for other backups and all those less important steps.

    From the application side, we have 50 users. There are also a lot of other users who are connecting to the applications and the storage because their data resides on the storage. For its maintenance, we don't require any engineers.

    How are customer service and technical support?

    We haven't raised a single ticket with HPE regarding 3PAR, but they always call us if there is any soft alert or any firmware upgrade. The only thing that we have to do is to schedule a remote session during which they will perform the update activities.

    Which solution did I use previously and why did I switch?

    Before HPE 3PAR, we were using Dell EMC. We have used three storages from EMC. The first one was very reliable. It was 300 series that we were using in 2003 or 2004. After that, we replaced it with the 400 series EMC storage, but it was not that reliable. Every three to four months, one of the disks would fail invariably, and we had to raise a ticket. After some time, they will review the ticket. They didn't ask any questions, and they would just replace it and take the faulty one. After that, we moved from the Dell EMC storage to HPE 3PAR, which has been very reliable. We haven't faced any issues in all these years.

    How was the initial setup?

    The initial setup is really smooth. 

    What's my experience with pricing, setup cost, and licensing?

    Its price is a bit high for adding another tree, but when we purchased it, it was okay with us. We had compared it with EMC and other solutions, and it was okay at that point in time. 

    Our storage has a lifespan of seven to eight years. When you purchase it, you need to keep a headroom of around 40% to 50%. After three to four years, you generally plan for an upgrade. The price is not so bad today for two years or so, and within a year, I might find that I have to upgrade or increase the storage. This usually happens when there is a radical change or a new application has come that is consuming a lot of data, but generally, there is a plan for the amount of data that we generate and the storage upgrade. 

    What other advice do I have?

    3PAR is very much reliable. In these four years, I've not raised a single ticket with HPE regarding 3PAR. 

    I would rate HPE 3PAR StoreServ a nine out of ten. It has good support, good UI, and good reliability.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Professional Services Manager at a tech services company with 11-50 employees
    Real User
    Good mid-range storage and delivered to clients pre-setup but is rather expensive
    Pros and Cons
    • "We deployed 3PAR in the national and international markets. It's not bad, the solution."
    • "With 3PAR, there is remote copy software which isn't very good."

    What is our primary use case?

    We primarily use the solution for storage.

    What is most valuable?

    We are satisfied with the solution. We deployed 3PAR in the national and international markets. It's not bad, the solution.   

    What needs improvement?

    It's not a very good solution. We found EMC and other storage solutions can help the client a bit more in terms of reaching their target, having the flexibility they need, and offering better backups and integration.

    It's not high-end storage. It's not as strong as it needs to be. You need to have two nodes, or two controls to be able to effectively protect from data loss.

    It's not really a complete solution. It has some limitations with software integration as well as backup and restore integration. It does not protect the data stored on 3PAR. Some products should be protected with another brand if there's a level of security required. 

    With 3PAR, there is remote copy software which isn't very good. It should be improved also. Many times we have had data issues and we have had to re-initiate the application and reconfigure. 

    How are customer service and support?

    HPE is not present in Algeria. They manage support through the delivery partner that actually can provide some assistance. Right now, we have spare part problem. It's not present. We have to wait, maybe, a couple of weeks or more than one month to have a replacement get shipped in and we're usually reaching out about that. It is a big issue for the customer if we lose one server, or the blade is down. It means the service can be down for one month, and it's not a good idea to share this information with customers. 

    Before 2015, HPE had some sort of setup with DHL or FedEx. It was very good. On top of that, they had an HPE engineer to manage the support. However, since then, they left. They closed the office and they manage everything now indirectly in the country, via other countries. If we try to measure the performance of HPE outside our country, it's very good, however, here, we have had a bad experience with them and so have our customers as well as local customers.

    Which solution did I use previously and why did I switch?

    I've also dealt with Dell EMC. We have Huawei OceanStore Dorado, PowerMax, and PowerStore as well. We have all the kind of storage. I can confirm that 3PAR is not a high-end solution. It can be classified as the mid-range, not high-end. PowerStore is likely the best out of all of these. The controller is really high-end.

    How was the initial setup?

    We don't really handle the setup. It's done at the factory and delivered. It comes with data sheets to help customers with a few things, however, for the most part, it is pre-setup to spec. Once it is delivered it can be configured as necessary.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is expensive. I'm not sure if it's the region that causes such high prices, however, when we are bidding, we rarely get very good discounts to work with. It's not competitive. 

    What other advice do I have?

    We are a reseller. 

    Whether or not this solution would work for a company is all about the situation. If HPE could improve the level of the support or if the company has a certain level of support available to them (instead of relying on HPE), they can likely manage. It's a good idea to secure some spare parts in advance while making a deal. However, relying on the HPE SLA with the worry of indirect logistics is going to be a problem for a lot of companies when it takes so long to get parts. I

    Our company has a contract with the client - not HPE. Therefore, it looks bad on us when we can't deliver on the parts or service when the fault lies on the HPE end. 

    Overall, I'd rate the solution at a seven out of ten. It's not bad, however, there are significant areas that need to be improved upon. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    GIDC India - Architecture Design and Engineering Leader at a computer software company with 10,001+ employees
    Real User
    Top 20
    Easy to set up with good auto-tiering, but needs to be more reliable
    Pros and Cons
    • "Very recently, we are able to do a lot of data center automation by being able to script some of the 3PAR actions for our private cloud."
    • "The solution lacks reliability."

    What is most valuable?

    It's very similar to most of the other arrays, which are available there. 

    The auto-tiering is something that we like. The provisioning is quite good. 

    Very recently, we are able to do a lot of data center automation by being able to script some of the 3PAR actions for our private cloud. That's the other important aspect of using 3PAR.

    The initial setup is simple.

    What needs improvement?

    The solution should have a smaller footprint. It's large compared to, say, something like Pure Storage, which is a lot smaller. 

    3PAR is not as fast as Pure Storage. That's something that 3PAR needs to look at.

    They need to look at the frequent breakdowns. It's not as lag-free as some of the other HPE Arrays, the enterprise flash arrays. That's something that HPE needs to look at.

    The pricing could be lowered. 

    In the future, I'd like to see it being controlled more from the cloud itself.  

    The solution lacks reliability. This aspect has gone down in the last few years.

    For how long have I used the solution?

    I've been working with the solution for many years now. It's been five or more at this point.

    What do I think about the stability of the solution?

    Reliability is one area that needs improvement. I cannot afford to have a 4-node storage array suddenly having 2-nodes reboot for no reason. This has never happened on Pure or even on Dell EMC Storage Arrays. However, I've seen that happen on 3PAR on multiple accounts. That's something that HPE needs to work on. They need to work on their codes and make them more reliable. It was reliable to start with, however, somewhere down in the last three or four years, they just slipped.

    How are customer service and support?

    Technical support has always been quite good. I have no complaints there. They're pretty good, very professional. I'm satisfied with the level of service.

    How was the initial setup?

    I've been using it for so many years that, for me, the implementation process is quite easy.

    What's my experience with pricing, setup cost, and licensing?

    The costs can be lowered. They're a little more expensive, especially on the support side of it. Even with us being that kind of partner, and getting discounted prices, it's still a little expensive.

    What other advice do I have?

    We use it in our company as well as our customer's companies.

    We've used all different versions of 3PAR from the smaller arrays to the newest one, which we have, even their 2400, 2800 versions as well.

    StoreServ is good storage, which needs to get implemented alongside other products to allow it to be utilized in the way it's supposed to be - especially in a private cloud environment. Some of the other storage arrays, which came after StoreServ didn't really fully feature. For example, Nimble. We thought Nimble would do that, however, that's not the case. Still, StoreServ is quite well-rounded as storage, which we can still work with on multiple traditional environments plus with the new environments - with cloud and DevOps running the show. 

    I'd rate the solution at a six out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    Solution Sales Manager at a computer software company with 11-50 employees
    Reseller
    Effective automatic failover/failback systems, integrates well, and high performance
    Pros and Cons
    • "There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware. These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product."
    • "HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure."

    What is our primary use case?

    I work with customers all over demark, which consists of small to large companies. I normally make dual data centers with one HPE 3PAR StoreServ on each side. Our customers are mainly running with failover/failback mission-critical systems.

    What is most valuable?

    There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware.  These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product. 

    What needs improvement?

    HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure.

    For how long have I used the solution?

    I have been using HPE 3PAR StoreServ for approximately 13 years.

    What do I think about the stability of the solution?

    HPE 3PAR StoreServ is a highly stable solution.

    What do I think about the scalability of the solution?

    The solution is easy to scale. It is normally used for enterprise companies.

    How are customer service and support?

    The support from HPE is good but slow. The speed of the resolution could be faster.

    Which solution did I use previously and why did I switch?

    We use HP Enterprise, Dell EMC, Hitachi, Fujitsu, IBM, and Lenovo.

    A lot of the solutions today are very similar. This was not the case five years ago. If some new functionality comes out with, for example, Dell, other vendors will have the same features in a short time.

    How was the initial setup?

    The initial installation is complicated. The storage administrator needs to be trained or they need to have a contract with someone who can take control over the system. Mainly in Denmark, the customers prefer someone to take control of the system. There are companies that will take care of their systems.

    What about the implementation team?

    We can do the implementation of the solution.

    There is some maintenance that is required for HPE 3PAR StoreServ, such as upgrading firmware software, upgrading the system to a larger system, increasing the capacity, or increasing the performance of the system.

    What's my experience with pricing, setup cost, and licensing?

    The price of HPE 3PAR StoreServ is reasonable, but buying upgrade licenses are priced very high. There are additional fees.

    What other advice do I have?

    HPE have have made a new system to substitute with 3PAR. It is the HPE Primera solution. It is a product similar to 3PAR, but it's more converged together with the hybrid system. You can implement it on-premise of the cloud. It has cloud connect functionalities and the market is going that way. 

    If you want a solution better than HPE 3PAR StoreServ you will be using Primera.

    I would advise those wanting to implement this solution to use a partner which has high-scale competencies. They need to be technical experts, both in hardware and software. Customers cannot implement this solution themself. 

    In the beginning, it was allowed for customers to do the installation, but after one or two years, HPE decided that it was not allowed. It is not allowed today. You need a certified person to do the installation and configuration.

    I rate HPE 3PAR StoreServ a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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    Service & Infrastructure Manager at a tech services company with 201-500 employees
    Real User
    Top 20
    Good support and very reliable, but needs better performance
    Pros and Cons
    • "Their support is the most valuable. The support that we are getting from HP Turkey is very good. This product is better than some of the other products in terms of reliability. It is very reliable."
    • "We are using a built-in solution in 3PAR. We are using All-Flash Storage, and there are some difficulties with it. HPE has now developed a new tool system to support All-Flash, and that's why we are changing our investment. They must increase its performance. I want unlimited support, which is very important for performance. I am not interested in spinning disks. HPE is developing new storage systems called Primera, but they must be developed more."

    What is our primary use case?

    We use it for all kinds of needs, such as infrastructure needs, and application services. We are using the latest version of this solution.

    What is most valuable?

    Their support is the most valuable. The support that we are getting from HP Turkey is very good. 

    This product is better than some of the other products in terms of reliability. It is very reliable.

    What needs improvement?

    We are using a built-in solution in 3PAR. We are using All-Flash Storage, and there are some difficulties with it. HPE has now developed a new tool system to support All-Flash, and that's why we are changing our investment.

    They must increase its performance. I want unlimited support, which is very important for performance. I am not interested in spinning disks. HPE is developing new storage systems called Primera, but they must be developed more.

    For how long have I used the solution?

    I have been using this solution for more than five years.

    What do I think about the stability of the solution?

    3PAR systems are stable. We don't have any problem, but in the past, we had a problem with the 3PAR disk. I don't remember the disk vendor, but it was about the disk. That's why we changed all disk parts, which was a bit of hard work for us. We didn't have any other problem other than the disk problem a few years ago.

    What do I think about the scalability of the solution?

    It is easily scalable. It is easy to scale, but if you plan to increase it substantially, it can be a bit difficult.

    I'm a service provider. We provide support for Unix servers for many companies and customers. Some companies have more than 1,000 3PAR users.

    How are customer service and technical support?

    The support that we are getting from HP Turkey is very good.

    Which solution did I use previously and why did I switch?

    We are using IBM Flash Storage. In Turkey, IBM has more support and more products for the flash systems, which is an advantage. Performance of the storage is also better. 

    We are also using FUSE Storage, which is also All-Flash Storage. Their performance is also better than HPE 3PAR. HPE 3PAR doesn't support any images.

    How was the initial setup?

    The initial setup was simple.

    What about the implementation team?

    Our storage team deploys the HPE 3PAR system. Sometimes, we also need some support from the local HPE support team. Its maintenance is done by a vendor.

    What's my experience with pricing, setup cost, and licensing?

    It is a bit more expensive. IBM is cheaper than HPE in Turkey.

    What other advice do I have?

    The most important things are availability, scalability, reliability, stability, and performance. We are service providers, and the customers want availability. You must focus on these things before buying storage. I advise going for All-Flash Storage to all people because spinning disks take too much space and electricity and provide less performance. That's why NVMe is better.

    I would rate HPE 3PAR StoreServ a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Buyer's Guide
    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2022
    Buyer's Guide
    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.