Top 10 Genesys Voice Platform [EOL] Alternatives

4.3 out of 5

2 reviews
100% willing to recommend

Top Genesys Voice Platform [EOL] Competitors

Discover the top alternatives and competitors to Genesys Voice Platform [EOL] based on the interviews we conducted with its users. The top alternative solutions include Cisco Unified Contact Center Express. The alternatives are sorted based on how often peers compare the solutions.

Cisco Unified Contact Center Express

4.5 out of 5

Cisco Unified Contact Center Express

4.5 out of 5

Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.

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Nuance IVR

4.0 out of 5

Nuance IVR

4.0 out of 5

Creating a positive opinion of your company means making it easy for customers to get what they need. With Nuance IVR, your callers will feel like they're talking with their very own personal assistant.

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Related categories

IVR Systems

Contact Center Infrastructure