Director at a tech vendor with 1,001-5,000 employees
Nov 2, 2022
The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops.
Senior Consultant at a tech services company with 51-200 employees
Feb 27, 2017
Creation of incidents was previously a manual process with lots of copy and paste, swivel chair, mistakes, and missed events, and everything is now automated with events correlated and deduplicated, as well as crosschecks against scheduled change outages.
Infrastructure Engineer II (Monitoring) | Compute Services at a tech services company with 1,001-5,000 employees
Jan 23, 2017
System information and status (easy to read for all levels of IT) Clearer instructions on setting up alert notifications to support staff in the event of an issue with product: There are some instructions on their support site but I'm looking for something a little more detailed to understand the flow of events (expected compared to unexpected).
