What is our primary use case?
We are providing the end-user experience by creating virtual machines on the server and assigning them to our clients.
We set up multiple virtual machines on the Dell PowerEdge FX server and isolate that server to assign it to our client. We configure test servers based on the client's request.
How has it helped my organization?
Dell PowerEdge FX is very good and user-friendly, with a console that is easy to manage, and it is budget-friendly compared to other products.
Dell PowerEdge FX has made management very good and easy for us, and we have created virtual machines on these PowerEdge servers as well.
The modular design of Dell PowerEdge FX is very beneficial for our IT operations because it is small and compact, fitting easily into our data center rack while saving physical space and power.
They have a capable technical support team that helps to resolve issues, and their regular updates to hardware components and communication keep us up to date with challenges.
Dell PowerEdge FX has some features that we noticed for supporting AI initiatives or data-intensive applications, but we are planning to explore all the features in depth.
What is most valuable?
The console and user-friendly UI of Dell PowerEdge FX are the most valuable features. Its interface is easy to understand even for non-technical users.
Dell PowerEdge FX is very easy to use and has a good market reputation. It is also favorable commercially.
What needs improvement?
The system is good, but compared to open-source and assembled servers, it is somewhat costly. If it were cheaper, it would be even better.
I would prefer the next releases of Dell PowerEdge FX to be easier to use and flexible to upgrade. Sometimes, we have to do the tasks manually, but automation would be very helpful.
For how long have I used the solution?
I have been working with Dell PowerEdge FX for almost six years.
What do I think about the stability of the solution?
I would rate the stability of Dell PowerEdge FX a ten out of ten. Having this level of stability with Dell PowerEdge FX is very important to me. If the stability of Dell PowerEdge FX was not as good, we would have to restore backups from our servers, though we rarely face major issues with Dell PowerEdge FX.
What do I think about the scalability of the solution?
I would rate the scalability of Dell PowerEdge FX a nine out of ten, as there are some manual tasks we must perform that slightly hinder overall efficiency.
Dell PowerEdge FX handles workload scalability and system updates effectively. We can add more servers. We previously started with one server and have since increased our usage, though some tasks require manual interventions.
Our customers are mostly medium-sized businesses, specifically from the USA healthcare sector, including insurance and cleaning companies, and hospitals.
How are customer service and support?
The technical support for Dell PowerEdge FX is really good; they are very helpful with their turnaround time.
I had an interaction with Dell support when there was a hardware issue in my servers; they replaced the faulty parts after our call.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We decided to start using Dell PowerEdge FX as it helped us cover all the features we needed, even after exploring other options that were not feasible for us.
Currently, Dell PowerEdge FX is cheaper compared to Nutanix products, but there is a lot of manual work we have to do in setup, which presents challenges.
How was the initial setup?
We have been using Dell PowerEdge FX for a long time. The deployment of Dell PowerEdge FX takes almost two to three hours, not more.
What about the implementation team?
We need only one to two people for the deployment of Dell PowerEdge FX. Their responsibilities include setting up and implementing the server, as well as configuring the virtual machines for storage and other requirements.
For maintenance of Dell PowerEdge FX, we need one person per server for monitoring and upkeep.
What was our ROI?
We have seen a return on investment from Dell PowerEdge FX. Earlier, we used various systems in the cloud, but we have now set up PowerEdge in our data center and saved some costs.
What's my experience with pricing, setup cost, and licensing?
The cost of Dell PowerEdge FX depends on the configuration we are using. We usually pay $5,000 to $10,000 based on the configuration, including RAM and storage.
Which other solutions did I evaluate?
There are lots of vendors, but we prefer local vendors.
What other advice do I have?
My advice to new users evaluating Dell PowerEdge FX is that it is definitely value for money, and you should consider it for purchase.
I would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
On-premises