We performed a comparison between Webex Meetings with AT&T and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Installation was straightforward."
"It made it simple for users to join, work together, and share screens."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"The most valuable feature is the screen recording."
"Zoom's most valuable feature is communication."
"Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running."
"It is very easy to use. The utilization of the network is very good."
"The solution is easy to use for customers, and they don't need any external software."
"It was easy to use for screen sharing or sharing applications."
"The screen-sharing capabilities are very good."
"I find it very easy to use for multiple persons."
"It would be nice if there were more integrations available."
"It could be more secure."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"Zoom's stability is an area with certain shortcomings that need improvement."
"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."
"The interface could be more user-friendly."
"I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously."
"Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't."
"Zoom lacks dashboards, more could be included."
"Non-technical support should be improved, such as that involving invoicing."
"In Zoom meetings, video quality is an area of concern where improvements are required."
Webex Meetings with AT&T is ranked 12th in Virtual Meetings with 5 reviews while Zoom is ranked 1st in Virtual Meetings with 202 reviews. Webex Meetings with AT&T is rated 7.8, while Zoom is rated 8.4. The top reviewer of Webex Meetings with AT&T writes "It integrates well with our learning management system, but the break-out rooms are a little rough around the edges". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Webex Meetings with AT&T is most compared with , whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and Cisco Meeting Server. See our Webex Meetings with AT&T vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
