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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
3rd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of December 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 13.2%, down from 28.5% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.4%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black App Control13.2%
Zscaler Zero Trust Exchange Platform8.4%
Other78.4%
Application Control
 

Featured Reviews

AM
Cybersecurity Consultant at KAFD DMC
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The effectiveness of application whitelisting is very good."
"The visibility is valuable."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The API integration is good."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"I use the console to check for threats and I find it to be very user-friendly."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"All the functions within VMware Carbon Black App Control are valuable."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"Users get direct secure access to applications over the internet."
"From a cost perspective, I would say fair market value, and then from an efficiency perspective, I notice a very good user experience, which is easy to use with Zscaler Zero Trust Exchange Platform."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"The solution is cloud-based with the latest inspection engines, which I find to be amazing."
 

Cons

"The solution should have overhead in keeping lists of applications that you want don't want to run."
"I would like to see the addition of some more features that are in other, similar solutions."
"I rate App Control six out of 10 for scalability."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"The reporting is not good and needs to be improved."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"The initial setup is somewhat complex."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"The solution needs to improve a lot of aspects."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"I rate it a seven because I am still working through some kinks from a performance and a support perspective."
 

Pricing and Cost Advice

"We pay a fee for support, which is renewed annually."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"Its price is reasonable and what is expected for these types of products."
"As per industry leads, Zscaler CASB is an expensive solution."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"The solution is expensive."
"The pricing is quite high, especially when it comes to the gateway."
"The product is a little more expensive than other tools."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"The price is competitive."
"It is an auto-renewal subscription service."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Construction Company
9%
Government
8%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.