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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
7th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Access Security Brokers (CASB) (9th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of November 2026, in the Application Control category, the mindshare of VMware Carbon Black App Control is 9.7%, down from 13.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 12.8%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform12.8%
VMware Carbon Black App Control9.7%
Other77.5%
Application Control
 

Featured Reviews

AS
Security Administrator at EJADA
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black offers a total lockdown solution; it shows us the attacks that are being attempted against our infrastructure and how we are being protected."
"The visibility is valuable."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"All the functions within VMware Carbon Black App Control are valuable."
"Overall, this is a good product and one that I recommend."
"It offers a sense of security where anything that comes in, regardless of what it is, unless you approve it manually, it's not going to run."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"The API integration is good."
"The customer service and support are very good."
"This is a very good and stable solution that has all the requirements for your security solutions."
"It is a stable solution."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"The most valuable feature is the manageability of the micro tunnels."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"What I find most valuable in Zscaler Private Access is that it's a VPN, and its connectivity as a VPN is its most valuable feature."
 

Cons

"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"Its initial setup is very complex. We got help from their implementation team because if it is not set up properly, you can really hinder the operation of your environment and things won't execute or run."
"The initial setup is somewhat complex."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"I rate App Control six out of 10 for scalability."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"The reporting is not good and needs to be improved."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"We'd like to have two-factor authentication that is quite simple."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"The product must allow users to check logs for an entire year in the local console."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
 

Pricing and Cost Advice

"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"We pay a fee for support, which is renewed annually."
"Its price is reasonable and what is expected for these types of products."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"It is an auto-renewal subscription service."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"The solution is expensive."
"There is definitely an ROI."
"The pricing is quite high, especially when it comes to the gateway."
"The solution has increased prices this year."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
16%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

Ask a question
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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
What needs improvement with Zscaler Cloud Protection?
After three years of working with Zscaler Zero Trust Exchange Platform, I do have genuine feedback on areas where I feel there is room for improvement. The initial configuration complexity is one a...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.