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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
3rd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of October 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 14.4%, down from 31.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.7%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black App Control14.4%
Zscaler Zero Trust Exchange Platform9.7%
Other75.9%
Application Control
 

Featured Reviews

AM
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"The effectiveness of application whitelisting is very good."
"I use the console to check for threats and I find it to be very user-friendly."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"The visibility is valuable."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The API integration is good."
"All the functions within VMware Carbon Black App Control are valuable."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud."
"Users get direct secure access to applications over the internet."
"The solution is the best for storage."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"The policies are very easy to implement."
"The initial setup is easy."
 

Cons

"The initial setup is somewhat complex."
"I rate App Control six out of 10 for scalability."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"The reporting is not good and needs to be improved."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"I would like to see the addition of some more features that are in other, similar solutions."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"The stability could be improved."
"I can't speak to any missing features."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."
 

Pricing and Cost Advice

"Its price is reasonable and what is expected for these types of products."
"We pay a fee for support, which is renewed annually."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The cost is expensive. It depends on the number of users."
"The solution has increased prices this year."
"The solution is expensive."
"As per industry leads, Zscaler CASB is an expensive solution."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"Zscaler Private Access is extremely expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Construction Company
8%
Retailer
8%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise41
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.