

VMware Carbon Black App Control and Zscaler Zero Trust Exchange Platform compete in the cybersecurity domain. VMware Carbon Black is stronger in pricing and support, while Zscaler's extensive security features offer a compelling option despite higher costs.
Features: VMware Carbon Black App Control includes effective application whitelisting, advanced endpoint threat detection, and detailed asset event analysis. Zscaler Zero Trust Exchange provides robust secure web gateway solutions, comprehensive zero trust network access, and advanced threat protection with support for a wide range of security protocols.
Room for Improvement: VMware Carbon Black could enhance its application control across hybrid environments, improve its real-time threat intelligence capabilities, and simplify its integration with third-party security tools. Zscaler could improve user interface adaptability for enterprises, enhance threat detection accuracy, and streamline cloud integration processes for varied environments.
Ease of Deployment and Customer Service: VMware Carbon Black App Control uses an on-premise deployment model requiring significant setup with strong customer support. Zscaler Zero Trust Exchange offers cloud-based deployment, leading to easier setups and seamless scalability, making it more straightforward to implement across environments.
Pricing and ROI: VMware Carbon Black presents a cost-effective initial setup with favorable ROI through its endpoint-centric approach. Zscaler faces higher initial costs but offers substantial ROI through its comprehensive security features, making it appealing for entities that prioritize a holistic approach over upfront expenses.
| Product | Market Share (%) |
|---|---|
| VMware Carbon Black App Control | 13.2% |
| Zscaler Zero Trust Exchange Platform | 8.4% |
| Other | 78.4% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 41 |
Carbon Black is a leading provider of next-generation endpoint security. Carbon Black serves more than 3,700 customers globally, including 33 of the Fortune 100. As a cybersecurity innovator, Carbon Black has a strong heritage of innovative technology leadership in multiple endpoint security categories, including application control, endpoint detection and response (EDR), and next-generation antivirus (NGAV). Leveraging its big data and analytics cloud platform - the Cb Predictive Security Cloud - Carbon Black solutions enable customers to defend against the most advanced cyber threats, including malware, ransomware, and non-malware attacks. Deployed via the cloud, on premise, or as a managed service, customers use Carbon Black solutions to lock down critical systems, hunt threats, and replace legacy antivirus.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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