UKG vs Work.com [EOL] vs Workday comparison

The compared UKG and Salesforce solutions aren't in the same category. UKG is ranked #5 in CHCM , with an average rating of 8.0, and holds a 5.6% mindshare in the category. Additionally, 89% of UKG users are willing to recommend the solution, compared to 50% of Salesforce users who would recommend it.

UKG

Read 125 UKG reviews

4,044 Views
2,548 Comparison Views

89% willing to recommend

Work.com [EOL]

Read 3 Work.com [EOL] reviews

50% willing to recommend

Workday

Read 57 Workday reviews

9,400 Views
6,486 Comparison Views

92% willing to recommend

UKG

Work.com [EOL]

Workday

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between UKG, Work.com [EOL], and Workday based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: September 2025).

Buyer's Guide

Cloud HCM

September 2025

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Helped 867,836 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Featured Reviews

Talia Jean Paul

Global HR UKG Specialist at a outsourcing company with 10,001+ employees

Affordable but needs to improve its stability

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

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reviewer1794996

Client Director - Financial Services at a university with 10,001+ employees

Centralized management, useful information storage, but can feel clunky

We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly.

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Eslam Abo Elnaga

Senior people and systems analyst at B_labs & Mylo

Has improved HR process efficiency through intuitive workflows and responsive support

There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

"The solution's UI is good. Also, it is very easy to use."

"The solution's employee experience is pretty good."

"The pay policies and approvals are valuable features."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"I like UKG's integration."

"I have found the most valuable feature to be business intelligence and Cognos reporting."

More UKG pros

"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."

"It saves a lot of time for onboarding processes."

"It is fairly easy to set up"

"The most helpful Workday features for our HR processes were in HCM, particularly in areas like talent, compensation, benefits, and learning."

"It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process."

"I like that it's easy to use and flexible."

"I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees."

"It is easy to use and straightforward."

"It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response."

More Workday pros

Cons

"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"The tool needs improvement on the configuration side."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"The product's integration features need improvement."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

More UKG cons

"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."

"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."

"We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."

"The implementation could have gone a little smoother."

"This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example."

"The navigation of Workday is good but could be better."

"There is so much information floating around Workday that it becomes overwhelming to digest all of it."

"They could provide a web chatbot feature in the dashboard for Workday."

"Workday does have a community site where people can go on and off for suggestions. They call them Brainstorms, and you can vote them up. That is something that they do well, but oftentimes, they seem to be racing to deliver something based on what a competitor is delivering. For example, if they hear SAP has this new functionality and learning that's going to be coming out, they prioritize there, which makes sense, but unfortunately, some of these Brainstorms may get neglected where the product might not be improved as quickly or as needed for the customers. You might be waiting for a year or two to get a feature that you'd like released. They should pay more attention to customer feedback and ensure that customer feedback is an essential part of their product roadmap."

More Workday cons

Pricing and Cost Advice

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"If you're going for the full suite, it can be fairly pricey."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

Information not available

"Workday is an expensive solution."

"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."

"It has an annual subscription rate, but I'm not sure how it will work."

"It's very, very expensive."

"With a bigger budget, I would recommend SAP."

"Workday is moderately priced - I'd rate its pricing three out of five."

"I would rate the solution’s pricing a six out of ten."

"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."

More Workday pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

Financial Services Firm

No data available

Financial Services Firm

Manufacturing Company

Computer Software Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	6
Large Enterprise	41

Questions from the Community

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...

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What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...

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What do you like most about Workday?

I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.

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What is your experience regarding pricing and costs for Workday?

If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...

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Comparisons

SAP SuccessFactors vs UKG

Compared 15% of the time

Dayforce HCM vs UKG

Compared 9% of the time

SAP HCM vs UKG

Compared 9% of the time

PeopleSoft vs UKG

Compared 6% of the time

ADP GlobalView Payroll vs UKG

Compared 5% of the time

More UKG Competitors

No data available

SAP SuccessFactors vs Workday

Compared 27% of the time

Oracle HCM Cloud vs Workday

Compared 12% of the time

SAP HCM vs Workday

Compared 9% of the time

Dayforce HCM vs Workday

Compared 5% of the time

PeopleSoft vs Workday

Compared 5% of the time

More Workday Competitors

Product Reports

Buyer's Guide

UKG

August 2025

Download UKG product report

No data available

Buyer's Guide

Workday

August 2025

Download Workday product report

Also Known As

UKG Pro, UKG Dimensons, UKG Ready

No data available

Overview

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

UKG

Today_s workplace requires a new approach to performance management. Rypple is a web-based social performance management platform that helps companies improve performance through social goals, continuous feedback and meaningful recognition.

Salesforce

Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

“A Pioneer in Software-as-a-Service”

Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

Workday’s features include:

Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
Machine learning capabilities enable personalized enterprise experiences and faster business processes.

Workday smart platform consists of the following modules:

Human resource management
Business process management
Reporting and analytics
Benefits administration
Compensation management
Talent management
Survey framework
Employee and management self-service

Reviews from Real Users

Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.

Workday

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Varsity Spirit

AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: September 2025.

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