Try our new research platform with insights from 80,000+ expert users

Twilio vs Vonage Communications APIs vs Voxbone comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of November 2025, in the Communications Platform as a Service (CPaaS) category, the mindshare of Twilio is 35.7%, down from 36.7% compared to the previous year. The mindshare of Vonage Communications APIs is 12.4%, up from 5.1% compared to the previous year. The mindshare of Voxbone is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Communications Platform as a Service (CPaaS) Market Share Distribution
ProductMarket Share (%)
Twilio35.7%
Vonage Communications APIs12.4%
Voxbone0.8%
Other51.1%
Communications Platform as a Service (CPaaS)
 

Featured Reviews

Megha Shyam K - PeerSpot reviewer
Easy to use and provides good documentation, but the configuration of the integrations cannot be changed
I switched from Twilio six months ago because we cannot change the configuration in a few integrations. We cannot do more than what is offered natively. A few people from our organization had a wrapper class for the integration code to help us change a few configurations or add a few metadata aspects. The product must provide a developer-friendly way of changing and modifying the integrations. It must be added to the future releases.
Use Vonage Communications APIs?
Share your opinion
Use Voxbone?
Share your opinion
report
Use our free recommendation engine to learn which Communications Platform as a Service (CPaaS) solutions are best for your needs.
872,869 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Performing Arts
9%
Transportation Company
10%
Logistics Company
10%
Performing Arts
9%
Non Profit
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Twilio?
My thoughts about the metering and billing experience with Twilio are that it has been clear and easy to manage. My e...
What needs improvement with Twilio?
I don't have any specific numbers or estimates on how much easier or faster the enrollment process has become since u...
What is your primary use case for Twilio?
My main use case for Twilio is sending SMS messages from our application. The specific example of how I send SMS mess...
Ask a question
Earn 20 points
Ask a question
Earn 20 points
 

Comparisons

No data available
 

Also Known As

No data available
Nexmo
No data available
 

Overview

Information not available
 

Sample Customers

Lyft, Nordstrom, Zendesk, Twitch, Coca-Cola, Airbnb, Twitter, Dell, American Red Cross
SecureAuth, Uber, Viber, Snap, Fitbit, IMO
Uber, Orange, Zoho, Zoom, Skype, Dialpad, 8x8, Telefonica