No more typing reviews! Try our Samantha, our new voice AI agent.

Tungsten Insight vs Worksoft Business Capture comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in Process Mining
15th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (39th)
Worksoft Business Capture
Ranking in Process Mining
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Business Process Management (BPM) (52nd), Process Automation (45th)
 

Mindshare comparison

As of May 2026, in the Process Mining category, the mindshare of Tungsten Insight is 2.4%, up from 0.4% compared to the previous year. The mindshare of Worksoft Business Capture is 1.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Tungsten Insight2.4%
Worksoft Business Capture1.9%
Other95.7%
Process Mining
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
Use Worksoft Business Capture?
Leave a review
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
894,998 professionals have used our research since 2012.
 

Also Known As

Kofax Insight
Worksoft Process Intelligence
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Information Not Available
Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: May 2026.
894,998 professionals have used our research since 2012.