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Knowage vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Knowage
Ranking in BI (Business Intelligence) Tools
34th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Reporting (21st)
Tungsten Insight
Ranking in BI (Business Intelligence) Tools
41st
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Mining (13th)
 

Mindshare comparison

As of August 2026, in the BI (Business Intelligence) Tools category, the mindshare of Knowage is 1.1%, up from 0.5% compared to the previous year. The mindshare of Tungsten Insight is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Knowage1.1%
Tungsten Insight0.6%
Other98.3%
BI (Business Intelligence) Tools
 

Featured Reviews

AM
Margin Assurance Analyst at a comms service provider with 1,001-5,000 employees
A stable open source suite for modern business analytics with a useful replication feature
It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products.
reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."
"The most valuable feature of SpagoBI is that it is open source and 100% free without limits."
"The embedding feature is great."
"Customer Service: Excellent."
"Nice features available in SpagoBI compared with other open-source BI are Auditing, Collaborative BI, Query By Example, and User Profiling."
"Our customers really appreciate the self-service BI functionalities."
"Instead of just relying on emails to disperse our reports, having a central server to do this for us has helped our organization and has pushed us into a better place."
"We can easily do our own customizations."
"You can easily customize reporting to pull the fields that interest you."
"It provides the ability to design applications directly."
"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"The initial setup is straightforward."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
 

Cons

"Many things need to be improved, most of all robustness."
"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."
"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."
"We had stability issues."
"I encountered a lot of issues when I tried to integrate the map in order to realize Intelligent Location Dashboards."
"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."
"The support is very meager: We had to break our heads to figure out everything"
"Tomcat configuration was tricky in earlier versions."
"It would be ideal if there were some standard forms that could be customized."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The initial setup is complex and would be difficult to carry out without any training."
 

Pricing and Cost Advice

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
"Knowage is open-source, and an enterprise edition is also available."
Information not available
report
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Top Industries

By visitors reading reviews
Construction Company
24%
Manufacturing Company
7%
University
7%
Retailer
7%
Construction Company
19%
Outsourcing Company
9%
Performing Arts
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
No data available
 

Also Known As

SpagoBI
Kofax Insight
 

Overview

 

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Knowage vs. Tungsten Insight and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.