We performed a comparison between Trellix Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security is highly valued for its easy administration options and reliability. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: Some find Trellix’s price reasonable and competitive, while others believe it could be lowered. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Trellix Endpoint Security provides significant time savings. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The price is low and quite competitive with others."
"The stability is very good."
"Technical support is always available and very helpful."
"One valuable feature is Threat Prevention with the on-demand scan."
"It's quite easy to install agents."
"The most valuable feature is ease of use."
"The user behavioral analysis feature is great."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"Trellix Endpoint Security offers robust access protection, addressing major concerns in prevention. It provides both application control and user access control within its access protection features."
"We like the management of the ePO, and we like the management console."
"The initial setup is not that tough. It's easy."
"Trend Micro Apex One has good features and is lightweight."
"One of the advantages for me is that it is very easy to use."
"The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
"We've been able to integrate the solution with other security products."
"Using the product as a service on the cloud has helped reduced employee workloads."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"We've found the technical support to be very helpful overall."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution is not stable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"The solution could use better updates and fewer bugs."
"The software download features could stand improvement."
"We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better."
"The solution could provide open XDR in addition to EDR."
"Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."
"I think that this product needs to improve the data loss prevention port."
"I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen.""
"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."
"Whether the license is monthly or annual depends on the deal of the company."
"We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients."
"The alert, or warning function, needs to be improved."
"The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. Trellix Endpoint Security is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and SentinelOne Singularity Complete. See our Trellix Endpoint Security vs. Trend Micro Apex One report.
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