We performed a comparison between TitanHQ WebTitan and Trustwave Secure Web Gateway [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The web content filter is the most valuable feature."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"It has been easy to understand and use customization options provided by WebTitan."
"It has been easy to understand and use the customization options provided by WebTitan."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"Enables policies on downloads, social networks, and AV plug-ins. These are major threat sources and with the inclusion of AV plug-in, Secure Web Gateway is a better product."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"The documentation could always be better. That's true for any organization."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The default size for database logging should be improved."
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Earn 20 points
TitanHQ WebTitan is ranked 11th in Secure Web Gateways (SWG) with 17 reviews while Trustwave Secure Web Gateway [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG). TitanHQ WebTitan is rated 9.4, while Trustwave Secure Web Gateway [EOL] is rated 0.0. The top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". On the other hand, the top reviewer of Trustwave Secure Web Gateway [EOL] writes "Enables policies on threats from downloads, social networks, and AV plug-ins". TitanHQ WebTitan is most compared with Cisco Umbrella, Forcepoint Secure Web Gateway, DNSFilter, Zscaler Internet Access and Fortinet FortiGate SWG, whereas Trustwave Secure Web Gateway [EOL] is most compared with .
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