TestRail vs Zephyr Enterprise comparison

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Executive Summary

We performed a comparison between TestRail and Zephyr Enterprise based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed TestRail vs. Zephyr Enterprise Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for.""The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition.""The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple.""The API to support integration of the homemade automated testing tool.""I use the product to create test cases and share them with my team and manager.""Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it.""You don't need to follow complex procedures to create a test run, test case, etc.""The integration with Jira and the ability for extra configurations are the most valuable features."

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"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.""We use the solution for test case management.""Zephyr Enterprise is a stable solution.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.""It has integration with test automation tools.""The solution does its job well.""It has 90% of the basic features you need without having to pay a lot of extra money."

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Cons
"Better prediction of text.""Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow.""I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application.""The platform needs improvement regarding performance and creating links.""With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins.""It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language.""It would be nice if they would add an export to Word.""It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."

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"Creating better default varieties of reporting would make the product much better and more popular.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""Zephyr Enterprise needs to redesign the reporting.""We faced some errors while uploading the test cases.""We would like support for the agile and behavior-driven development (BDD) approaches.""Security needs improvement to protect customer information better.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

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Pricing and Cost Advice
  • "Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
  • "My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
  • "Pricing for small teams seems correct with respect to competitors."
  • "Negotiate the best deal you can."
  • "Its price is definitely not more. If they introduce automation, they can charge more."
  • "The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
  • "I give the price a five out of ten."
  • "The product is not much expensive."
  • More TestRail Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I use the solution for test management.
    Top Answer:The product has a reasonable price in terms of the features.
    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    3rd
    Views
    3,701
    Comparisons
    1,690
    Reviews
    8
    Average Words per Review
    309
    Rating
    8.4
    4th
    Views
    3,394
    Comparisons
    1,741
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    TestRail by Gurock
    SmartBear Zephyr
    Learn More
    Overview

    TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

    Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    REVIEWERS
    Computer Software Company50%
    Recruiting/Hr Firm13%
    University13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company10%
    Financial Services Firm9%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business61%
    Midsize Enterprise17%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    Buyer's Guide
    TestRail vs. Zephyr Enterprise
    March 2024
    Find out what your peers are saying about TestRail vs. Zephyr Enterprise and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    TestRail is ranked 3rd in Test Management Tools with 8 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 3 reviews. TestRail is rated 8.0, while Zephyr Enterprise is rated 7.8. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Zephyr Enterprise writes "Useful for test case management, but we faced some errors while uploading the test cases". TestRail is most compared with TFS, Tricentis qTest, Sealights, Tricentis Tosca and PractiTest, whereas Zephyr Enterprise is most compared with OpenText ALM / Quality Center, Tricentis Tosca, TFS, Tricentis qTest and Adaptavist Test Management for Jira. See our TestRail vs. Zephyr Enterprise report.

    See our list of best Test Management Tools vendors.

    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.