Try our new research platform with insights from 80,000+ expert users

TestRail vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Test Management Tools category, the mindshare of TestRail is 12.2%, down from 13.6% compared to the previous year. The mindshare of Zephyr Enterprise is 7.7%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"You don't need to follow complex procedures to create a test run, test case, etc."
"I use the product to create test cases and share them with my team and manager."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"It has a very intuitive user experience."
"It has a very intuitive user experience."
"The solution does its job well."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"We use the solution for test case management."
"It has integration with test automation tools."
 

Cons

"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"Customer support could be enhanced. All the support is provided via chat and emails. Sometimes, you really need to speak to a person, and arranging such calls is not easy."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"The test suite management has room for improvement as well as better reporting."
"It would be nice if they would add an export to Word."
"The reports should be more user-friendly."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Security needs improvement to protect customer information better."
"Creating better default varieties of reporting would make the product much better and more popular."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"We faced some errors while uploading the test cases."
 

Pricing and Cost Advice

"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"I give the price a five out of ten."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"The product has a reasonable price in terms of the features."
"Negotiate the best deal you can."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
850,900 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
10%
Financial Services Firm
9%
Insurance Company
6%
Financial Services Firm
20%
Computer Software Company
20%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
TestRail lacks the functionality to map test cases to requirements and risks. While integration with another tool is a workaround, it doesn't fully meet my needs. Additionally, I would appreciate A...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

TestRail by Gurock
SmartBear Zephyr
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about TestRail vs. Zephyr Enterprise and other solutions. Updated: April 2025.
850,900 professionals have used our research since 2012.