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TestRail vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Sentiment score
6.9
Tricentis Tosca offers high ROI by reducing test times and labor, with full CI integration enhancing productivity and market speed.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
2.5
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
Sentiment score
6.8
Tricentis Tosca's support is praised for expertise and speed, but users note response delays and reliance on generic answers.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
They provide 24/7 support with resolution times within one to two hours.
 

Scalability Issues

Sentiment score
9.2
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
Sentiment score
7.3
Tricentis Tosca is highly scalable, supporting enterprise environments with robust automation, despite integration challenges and licensing considerations.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
I have never experienced any issues with its scalability.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
 

Stability Issues

Sentiment score
5.3
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
Sentiment score
7.4
Tricentis Tosca is generally stable, with occasional issues like connection drops, licensing complexity, and performance in large projects.
It has never had any issues.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
Tricentis Tosca struggles with high costs, steep learning curve, limited features, and integration issues, impacting user experience significantly.
I would appreciate AI features that help design test cases based on documented requirements.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
 

Setup Cost

Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
Tricentis Tosca's high cost suits large enterprises, offering comprehensive automation features that justify its expense over cheaper alternatives.
It offers good value for money.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
Tricentis Tosca offers scriptless, model-based test automation, supporting diverse technologies with ease, efficiency, and robust user experience.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
It significantly saves effort in managing test execution and managing all test cases.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
 

Categories and Ranking

TestRail
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
Test Management Tools (2nd)
Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (2nd), Test Automation Tools (1st)
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
12%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
TestRail lacks the functionality to map test cases to requirements and risks. While integration with another tool is a workaround, it doesn't fully meet my needs. Additionally, I would appreciate A...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Comparisons

 

Also Known As

TestRail by Gurock
No data available
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about TestRail vs. Tricentis Tosca and other solutions. Updated: July 2020.
864,053 professionals have used our research since 2012.